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1696 results found

  1. My properties are in Jordan. I want to add Jordan's currency (Jordanian Dinar) to supported currency list (Properties > Main Settings)

    1 vote

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  2. some sub-units are missing from view in that calendar

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  3. Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).

    At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  4. As a PM, I want the confirmation email of service purchases (both via Guidebook Marketplace & direct booking flow) to have more information such as the property's name so that I will easily know where they are booked if guests used a different credit card/name.

    12 votes

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    received  ·  2 comments  ·  Other  ·  Admin →
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  5. Be able to set discounts for weekdays, not just weekends

    1 vote

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  6. At the moment, if I setup auto security deposit refund. The schedule will be cancelled when bookings are cancelled. Which is tedious.

    I would like to keep the security deposit refund schedule for cancelled bookings, like Airbnb.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  7. Discounts: To have the ability to create discounts that will apply on specific months in all OTA- similar to Airbnb feature.

    For example:

    April 2023: $3600
    May 2023: $3600
    June 2023: $3600
    July 2023: $3600
    August 2023: $3600

    4 votes

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  8. In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.

    Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.

    It would be helpful to have separate line items for discounts in…

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  9. As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.

    17 votes

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  10. Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics

    4 votes

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  11. We often get real-time requests from owners about their current balance. And also we always want to make sure their balance is positive and at a minimum like 500$ or 1000$.

    By being able to see the owner's balance in an easy way we can manage their portfolio better.

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  12. I would like to see an integration with the insurance provider Generali/CSA, so that my guests can buy insurance during their booking process for my direct bookings.

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  13. In the system/custom templates, there's the option to add another language. However, when I want to manually send the templates to Guests in Inbox, it defaults to English. There should be the option to choose the language version in the Inbox.

    14 votes

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    2 comments  ·  Inbox  ·  Admin →
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  14. The product release notes are already published on Hostfully's website, so it seems like it should be easy to set up a subscription button that pushes update notifications out as soon as they're posted.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Currently we can limit the instant booking per property for AirBNB, VRBO and direct bookings. I'd love it if we could add this to Booking.com (BDC) to prevent last minute reservations. We have been having a lot of policy/payment issues with BDC that come in the middle of the night. I would use BDC if we could limit the last minute instant guests who have issues.

    7 votes

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    0 comments  ·  Channels  ·  Admin →
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  16. Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  17. It would be so helpful if we could create a new color code for the calendar so we can know when we transfer somebody over that block has a specific color so we know that it’s not a block that is a transfer from another property

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  18. it'd a crutial feature for us. To export the transactions to an accounting software, I need to be able to build enhanced report templates that contain a column with the real transaction date for all types of payment methods. The fact that we cannot specify the exact date of a payment that has arrived on our bank account by other means than credit card is really problematic.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  19. I would like to adjust those following:

    On the page where guest enters their credit card information, it says at the bottom: "To cancel your reservation please email {email} or call {phone number}. Can we please remove this? Don't think it's necessary to talk about cancellations before they even book.

    1. On the page where guest enters their credit card information, the CTA is "place your order". Can we please change this copy to reflect STR e-commerce best practices? "Place your order" is more appropriate when the customer is buying a physical product to be sent to their home...doesn't fit for…
    2 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  20. I want Hostfully to integrate with Site Minder channel manager.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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