2289 results found
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Remove "View Order" link from Lead Modal for non-manager role
Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway
2 votes -
Ability to add discount codes to orders from PM's side
Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.
4 votes -
Owner permissions - option to show booking order details and total amount same as Agency calendar.
The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.
We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together
11 votes -
Owner CRM
I want to track rentals based on owners, also a property CRM could work. Where I can see rows of each rental and have constant contact with the owners. If a property has not had a rent in over 3 months, send an automated mail to maintain our contact going. Also track other things, like a column of last price update to have in mind what is missing for each owner and maintain that.
1 vote -
[Balance Due without Security Deposit] variable
I am looking at where to find variable that we can use for the balance due but without the security being included, not the total without SD
1 vote -
Support parameterized variables for GraphQL API
Support parameterized variables for GraphQL API
1 vote -
2 votes
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Ability to toggle ON/OFF Property Address on Rental Agreement
Have the option to toggle ON/OFF Property Address on the Rental Agreement.
4 votes -
Promo codes without expiration, and with a specified minimum stay.
Two separate asks I suppose:
(1) Ability to create a code without an expiration date
(2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)10 votes -
Have a variable for Bedroom to pull number of beds
I know we can use the custom data to set data for the bedroom field.
However, sometimes I need to only temporarily change our bedding setup (eg for a day or two), and so using custom data means I have to make an edit BOTH on the "Set rooms" page and in the custom data fields. It is quite inconvenient.
Would you please consider having the variable for this property information so that when I update the bedroom, it will update automatically in my template, message?
1 vote -
Making links mobile friendly for Booking.com guests
We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.
5 votesHello Lee-Ann, would you please provide a screenshot of the problem, so we can see it in context? Thank you.
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Improve Transaction Report
1/ Transaction Status or Error Notes or Payment Details
To distinguish a successful transaction from a failed transaction.2/ Adding Transaction time would provide the customers the real time when the transactions made, it could be helpful for their reference
3/ Adding option to filter by channel
4/ Finally, including the variables (related to a transaction details) in Financial Reports (Enhanced Report) would help save effort for customers switching back and forth checking on the booking details and the transaction details
6 votes -
2 votes
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Ability to edit pre-arrival form
Would be cool if we could have more editing possibility over this pre-arrival form. If we could add some text, for instance if I could add a text-box above the esimated arrival time:
"Please note that arrival time is possible from 3pm" or if a message could show saying "only from 3pm" for isntance.Instead of custom field, if we could chose the way we want to organize info on this pre-arrival form with "drag and drop" of elements.
29 votes -
Automatically translate messages send through inbox
Airbnb does automatic translation but I was just trying to do as much of my messaging and tasks through Hostfully as I can instead of having to go back and forth! I’ve been just responding through Airbnb so it would automatically translate what I’m texting instead of having to go through Google translate
55 votes -
Modify who could receive the new team members notifications
I tried adding a new user to my company's account today and it sent an email to all of my users
4 votes -
Removing owner statement automatically if the PM removed report on HFL
When I deleted the report on HFL
On owner portal the report still there, however, when the owner click on it > it shows the error page which can cause the confusion for owners.=> I want when 1 report was deleted on my side, it should be removed automatically on owner side.
3 votes -
AI for internal use
Make the new AI feature available to owners/internal users as well. There are many times a new hire (or someone dealing with a new property) would love to ask questions vs look up in a specific tab on the sheet. Or even text the questions while they’re on the go. Basically the same feature but accessible to internal users, not just guests. This way property managers out at 1 property, getting a question about something on another property - a quick English text to get an English answer (instead of relying on a human help desk) is SO much easier…
3 votes -
Track conversion rate of inquiries/ booking requests to confirmed bookings on direct channel
My booking setting is inquiry/ booking request. I want to add a conversion tracking code on the booking confirmation page, but this won't work due to no booking confirmation page for these booking settings. I don't want to switch to instant book.
As a PM, I want to be able to have a way to track the conversion rate of inquiries/ booking requests to instant bookings on my direct booking site.
3 votes -
9 votes
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