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1623 results found

  1. It would be helpful if the calendar automatically refreshed at some interval of time so that a PM doesn't miss new reservations or changes.

    4 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  2. For all of my messages to a guest, it would be really nice for my signature below to automatically populate. I am able to add a signature area to all of my templates, but it's not an option from the inbox. I think it looks way more professional than just a short response that comes across more like a text message.

    2 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  3. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. It is unnecessary and confusing. Pay today - states the total amount due and then the credit card collection section should follow. Instead - followed by "pay today" is "deposit payment and deposit due" - stating the same amount as pay today unnecessarily and confusing the guest because it states that it is a "deposit" making them think that they get this money back. PLEASE delete this "deposit" unnecessary section. Thank you!

    1 vote

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  5. It would be easier and less time consuming to be able to see the balance status from the lead modal directly instead of going to "View Order".

    2 votes

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  6. 1 vote

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  7. When clicking on the plus sign to add a new reservation, a calendar pulls up and all of the dates are black so you don't know which dates are already taken by an existing reservation. Please grey out dates that already have an existing reservation so a new reservation isn't erroneously added.

    1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  8. As a PM, I want the Scheduled Messages page to have the same Search fields that the Message Log has.

    10 votes

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  9. The way it works for us, is that we have an extra bed for a 3rd guest, with an additional set of sheets and towels. Nothing else changes. So if they stay for a few day with 3 guests instead of 2, I do not need to charge for an extra every night, but just an additional cleaning/laundry fee.
    If there would be a way to setup a fee so that it is triggered by number of guests, your fee would work. But currently it seems to be only for nightly on the main page.

    2 votes

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  10. We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.

    8 votes

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  11. I would like to have pricing rules settings displayed on the top of the page, instead the bottom at the moment.

    It's not visible until I scroll-down

    1 vote

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  12. I would like to know what $ comes in prior to the reservation that I am holding per property
    by adding the variable to pull the 1st transaction on the view order page.

    1 vote

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  13. when Service Providers accept and mark the job complete, the system sends me a notification email.
    I want to have the option to turn this notification off.

    1 vote

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  14. We do a lot of quotes from direct bookings. It would be great to set a trigger that activates after a quote is sent. This way we can use it to automatically send a follow-up message to a quote.

    Additionally if a lead is closed (or automatic lead close time option is added!) it would be great to send a final message by a trigger that is based on a closed lead!

    4 votes

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  15. The emails for vrbo for every listing say the sender name is the company name and I think this is adding confusion for travelers. We want to change the sender name for certain properties or templates

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  16. From the hostfully app, when i click on 'check-ins', and choose a guest that then opens the 'booking' page that gives all the reservation details, the only option i have from that page is to 'message'. i would like another option that is 'collect signature'. when clicked on, a box opens where the guest can sign with their finger, and that image saves to their booking details

    2 votes

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    under review  ·  0 comments  ·  Mobile App  ·  Admin →
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  17. When you click on bedroom at the bottom there should be an option to save or delete option on the bedroom set

    8 votes

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  18. 1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  19. I would like to collect full-payment via Stripe for bookings out of main season, but keep 30 % initial payment and 70% second payment generally.

    1 vote

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  20. 2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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