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1883 results found

  1. We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…

    9 votes

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  2. Add the bed sizes as a category under 'amenities'. Since, the bed sizes are checked off under the main settings tab when setting the bedrooms, couldn't this easily be added to the property's listing information?

    1 vote

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  3. Currently, when a transaction is canceled in VRP, it's not automatically updated in Hostfully and a manual refund transaction needs to be added in Hostfully instead. I want it to be auto updated so that I do not need to add a manual refund transaction.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  4. Ability to add Whimstay as a condition in the Host Service Fee formula from Enhanced Reporting

    2 votes

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  5. As a PM, I would like to be able to block dates on all the OTAs except the direct booking site.

    The ability to customize the availability on different channels should be possible.

    14 votes

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    2 comments  ·  Channels  ·  Admin →
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    This is a feature we have been planning to support for a while. We'll keep you posted as the analysis for it moves along.

  6. To be able to add specific dates to be set as a "firm" cancelation policy. These dates are during the festivals and I would like to set the pricing and rates to be "Firm".

    10 votes

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  7. 1 vote

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  8. 2 votes

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  9. Ability to control security deposit by platform would be helpful for platforms like Booking.com which sets a maximum for the deposit.

    In our case, we usually charge $500 security deposit for direct bookings, VRBO, etc, but booking.com limits it to $300, which is communicated to guests at the time of the reservation. So guests are expecting to pay a $300 deposit whereas their reservation within Hostfully has a $500 deposit due and there is not a way to change it.

    23 votes

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  10. Allow the "Enter a brief message" box to be optionally required by the Host to force the user to provide some information about their stay(Helping qualify guests and prevent parties etc.)
    Also, allow the Host to personalize the description text message from "Enter a brief message" to something else with a character limit.

    1 vote

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  11. I would ideally like to change how we come up in a search. I.E. our listing doesn't come up unless a group of 6 or more is looking for a home

    2 votes

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  12. The grey small font is so hard to read! I need to have my browser on 150% zoom to see it!!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    We are adjusting the font as we revamp pages. You'll see easier to read font on pages like the inbox, property list, dashboard and pipeline. We'll keep doing this on each new page we work on!

  13. If the Tax rate in Property Main Settings is 11.325%, then when we use variable {TAX_RATE} to extract the value, we would like to have it showed as 11.325% instead of the rounded value which is 11.3%

    2 votes

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  14. I'd like the ability to set a minimum reservation value. This would be similar to the minimum nightly rate, except that it would apply to the total rent amount rather than each night.

    For example, if I had a minimum nightly rate of $100 and a minimum reservation value of $150 then a two night stay would be $200 minimum while a one night stay would be $150 minimum.

    This is related to the existing "minimum price rule," but a little different.

    1 vote

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  15. I would like to be able to adjust the pricing on a booking channel for each property. So, on Airbnb, property A gets -10% property B gets 0%
    And on hostfully, property A gets 0% and property B gets +10%

    Right now, the rate multiplier is only available at the channel level.

    34 votes

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    received  ·  3 comments  ·  Channels  ·  Admin →
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  16. The internal thumbnail image shows up on the Available Property List, but not the quote or alternative properties messages. It would be great to have those thumbnail images appear in the other messages as well. Or, have those as variables that can be added to messages!

    1 vote

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  17. Hostfully has 1 iCal link showing both blocks and bookings at the moment. It would be great if there're 2 separated iCal links: 1 for bookings, 1 for blocks

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  18. At the moment, Email Settings may not work well with email providers like Hostinger.

    3 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  19. I want to have access to "Payment timeline" tab from the lead modal on the mobile app, so that I can easily open it to fill out payment info or send the payment link to guests.

    4 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  20. Currently, the Property managers (PM) can see all conversations: PM <> Guest, PM <> Owner, PM <> Service Provider.
    However, there's no "Contact" filter in the Inbox to help direct us to the correct threads among PM and Owner, Service Provider.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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