1794 results found
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Send a message to guests from the order view/ customer info page
I should be able to send a message related to the order from the order screen.
I should also be able to send a guest message from their customer info page.1 vote -
Allow Triggers to be sent on certain days of the week as a complex condition
We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.
7 votes -
Automatically populate guest's 4 last numbers as Pincode
It'll be very usefull since the guest would know their numbers, and it'll be a lot easier for them to remember the door codes. It'll help us hostfully users too by eliminating the need to create a code that a guest can remember manually for each guest.
2 votes -
Custom order for Listing Description Sections
Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.
8 votes -
Damage Deposit
Make Damage/Security Deposits able to be 'PreAuthorized' and not a charge. This scares some Guests off.
And make the timing of the PreAuthorization able to be set as to when this is taken.9 votes -
Field to add refund reason.
To have a check box that offers a refund other than just a check box for the refund confirmation.
Maybe even a space to give a reason for that refund so you can refer back to it if there is ever an issue that arises.1 vote -
Add reservation/guest identifier to failed payment system template
As a PM, I receive this email when a payment fails (attached herein). There is no guest or reservation identifier and I need to do further research to figure out what reservation this relates to. It would be great if Hostfully can add the guest name and reservation UID to this system message.
I tried to manually add those two items to the system template but those variables are not available for this template.
10 votes -
Adding a customized checklist to each guest
I would like the ability to add a checklist to each guest. I currently use a checklist that I mark off for each guest, but it is in excel. I would love to be able to link a checklist to each guest so that I see it within Hostfully and I don't have to go outside of the software to utilize it. Is this possible, or is something like this available within Hostfully now?
1 vote -
Add more variables in Review template
It would be valuable to add additional variables the the Review templates we use.
I manage multiple properties and like to mention in the review how many guests stayed and the name of the property.
I currently am not using this feature due to this limitation and it was one of the reasons I signed up for Hostfully.
3 votes -
Show number of beds on report - booking report or property report
Could you add the new column showing the total number of bedrooms on each listings to the report?
We need to conduct an internal analysis on the performance of each property according to their typology (studios, two-bedroom, three-bedroom, etc.) in order to define different commissions based on the property type. I believe this is the only way to determine it.
1 vote -
Ignore tax charge for over x days for HVMI
Currently, the ignore tax charge for over 30 days is only applicable for Vrbo and Hostfully channel. I want it to be applicable for HVMI.
3 votes -
Message Variable - Decide how the variable show should
Every time that I send out a message template and I don't have the custom variable filled out in the area, it will populate with this: [$INSTAGRAM$].
I want if there wasn't a variable inserted, you could default it to nothing. This is a feature request that I have, please3 votes -
Add tax options for services
We are legally required to tax services and Add-ons, however, the service provided portal does not allow us to add taxes. Currently we're having to manually build taxes into our pricing for services & Add ons, then our accountant's have to break that information out when the reconcile accounts.
In a perfect world, each property would have a "services tax rate" option, that would apply to any services booked for that property.
9 votes -
Sample Message Flow
I'd like to be able to see exactly what my messages are going to look like to my guest. A "sample" function in templates and triggers would be helpful here, either just for individual messages or with a "complex condition" where I could say "guest books x-property..." and then see ALL the automated messages that would go out to that guest in the order they'd be sent, with all the variables filled with mock information or information I could provide in that complex condition.
1 vote -
Integrate with Swimply
Integrate with Swimply, a pool rental app for hourly rentals that would sync with the STR calendar. For those of us who have properties with pools, this could be a great way to capture hourly rentals just for the pool.
1 voteThank you. We suggest you talk to Swimply and suggest to them that they integrate with our platform using our APIs. 95% of our integrations are actually done by the partner and not by us, so it's important you communicate your interest for an integration to them. Thanks for suggesting.
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Enable more than one PayPal account
Similar to the Stripe implementation, please enable the feature to connect to more than one PayPal account.
9 votes -
Be notified when guests request a hold
As a VRM, I would like to get a notification when guests request a hold from my Quote sent.
At the moment, when they request a hold, it only directs guests to Hold confirmation page and the status is updated on my Pipeline page, calendar is blocked without notice.
1 vote -
Option to override certain settings to be able to save leads
I would suggest an override button and an adjustment to how this process works.
If I have a customer over the phone that wants to make a payment on an existing reservation and I need to adjust the financials, I should not have to change settings to save the lead. This increases the chance of us not collecting payment or providing great customer service.
I can understand preventing us from changing dates due to overlap, but the whole reservation should not be locked.
We should still be able to adjust names, contact info, add notes, adjust financials, etc.
I would…
2 votes -
Send Airbnb messages via Enso Connect (and other integration partners)
Hi there - I use Enso Connect for a handful of things, including automated messaging. Currently, there isn't the ability for me to send Airbnb messages via Enso Connect as Hostfully doesn't offer that capability via the API. Is this on the roadmap? Enso says that their other PMS integration partners are offering this but not Hostfully currently. Thanks!
1 vote -
Integration with Stessa Accounting Software
Would like to see an integration with Stessa accounting software. Best accounting software for both short term and long term rentals.
2 votes
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