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2124 results found

  1. I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)

    5 votes

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    0 comments  ·  Calendar  ·  Admin →
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  2. Example -

    If a guest has an infant in there reservation, target that communication to talk about a crib and pack and play

    IF a guest books during a certain period of time, such as April 2 through April 13th, THEN that guest is sent a template letting them know there will be certain activities not available to them during their stay

    5 votes

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  3. 2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  4. I would like a feature where we can automatically resend an pre-approval to a guest if the preapproval expires

    4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  5. Given the property has 2 descriptions and it's currently synced only English, that causes its invisibility in Dutch / French search ranking.

    I'd suggest to sync multi language to Google. That'd help with better search position.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  6. We would like the account name on Airbnb to appear as a signatory.

    1 vote

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  7. Add a status marker indicating that you or your team have sent the payment request reminder to avoid multiple emails sent to guests. Similar to the marker that is added after Check in Instructions have been sent or the Pre-Arrival Form completed.

    1 vote

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  8. I want to add tax to line items in the lead modal.

    1 vote

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  9. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Lodgify feature - When collecting payments (before checkout), do we have policy and quote workflow? Where when she selects "returning guest" and she collects less upfront and allow them to pay over a period of time before staying, such as 20%, 30%, 50% etc

    1 vote

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  11. In the system/custom templates, there's the option to add another language. However, when I want to manually send the templates to Guests in Inbox, it defaults to English. There should be the option to choose the language version in the Inbox.

    15 votes

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    2 comments  ·  Inbox  ·  Admin →
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  12. Support Airbnb booking creation date instead of the date they were imported into Hostfully.

    The imported reservations from Airbnb are showing the lead creation date as the day these reservations were added to Hostfully, not the actual booked-on date. This skews the reports.

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  13. We'd like to cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level. For now, it's not possible.

    4 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  14. We like to block a day after a long-term stay to give us the opprotunity to conduct a full, deep-clean and to address any issues and schedule maintenance.

    Having an "auto" block for each 30+ day stay allows this portion to be automated.

    5 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  15. some sub-units are missing from view in that calendar

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  16. As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.

    17 votes

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  17. It would be easier and less time consuming to be able to see the balance status from the lead modal directly instead of going to "View Order".

    3 votes

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  18. We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.

    10 votes

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  19. Please give us the ability to change the font of the messages templates. I copied and pasted my messages I had stored previously, which are not matching the writing style of the variables such as guest name, and it looks sloppy IMO. Or give us the option to match the variable styles or reset to default maybe?

    Also, templates sent to Airbnb and Vrbo sometimes have extra spaces or line breaks where they don't show in the template editor in Hostfully

    76 votes

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    Hi everyone,


    Thank you for voting on the idea to edit fonts and formats in templates. I'm excited to share that this feature is currently under development.


    In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.


    What’s included in the beta?


    We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:


    * new variables in custom templates

    * new triggers

    * auto-translations

    * improved search, navigation, and filtering

    * much more


    Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:


    * use the feature in your normal workflow where…

  20. It would be so helpful if we could create a new color code for the calendar so we can know when we transfer somebody over that block has a specific color so we know that it’s not a block that is a transfer from another property

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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