2227 results found
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Ability to set different fees depending on the length of stay
I am using Waivo insurance and have the standard fee for first 10nights, but after that it goes to a nightly rate. Is there a way to set up a fee to charge charge the guest the full amount of the Waivo fee when they are staying longer than the 10 days?
26 votes -
minimum price rule
The minimum price rule should be improved so that the specific nightly rate for a date is used rather than a set rate for every stay. Our pricing is very specific week by week / night by night . We would like to be able to take bookings for less nights than our minimum stay as long as we still received the minimum amount of revenue (e.g. take a 2 night stay but it costs the same as 3). One value across the year isn't as effective and increases the cost in some weeks disproportionately.
1 vote -
Owner Adjustments Report – Ability to Separate & Total by Expense/Adjustment Name
Description:
It would be extremely helpful if the Owner Adjustments Report allowed adjustments to be filtered, grouped, or separated by adjustment/expense name.Ideally, this could work in one (or both) of the following ways:
• Add the ability to group or filter adjustments by name directly in the report
• Or provide a formula-based/custom field option similar to the “Custom Fee” field, where adjustments can be pulled dynamically by nameThis would allow users to:
• Easily separate different expense types
• Total costs by each adjustment category
• Improve expense tracking, reporting accuracy, and owner statements
• Reduce manual…3 votes -
Owner Blocks Included in Arrival Report
When running an arrival report for a specific date range, it would be helpful to also include any owner blocks (owner arrivals) with the guest arrivals.
1 vote -
Conditional check-in rules based on same-day check-outs
It would be helpful to allow conditional check-in rules, instead of fixed ones.
Example:
Block Sunday check-ins only if there is a same-day check-out (no cleaning available)
But allow Sunday check-ins if the property is already vacant and cleanCurrently, the “Only Check-In On” setting blocks all Sundays, which is too restrictive.
2 votes -
Allow Reservation Extensions Despite Turnover Days
Currently, turnover day restrictions prevent users from extending an existing reservation into a turnover day. Since the stay is already in progress, turnover rules should not apply when modifying or extending an existing booking.
Please allow reservation extensions even when the new checkout date falls on a configured turnover day, provided there are no conflicting reservations.
1 vote -
Hi Team, I wanted to share a small feature suggestion that I believe would greatly improve efficiency for our operations. Currently, we have
Hi Team,
I wanted to share a small feature suggestion that I believe would greatly improve efficiency for our operations.
Currently, we have to manually enter the lockbox key code into the checkout details for every booking. It would be much easier if we could instead input the lockbox code once within the property’s main settings page, and have it automatically populate into the checkout details for each reservation.
This would help streamline our workflow, reduce repetitive manual input, and minimise the risk of errors or omissions.
I hope this is something you can consider for future updates, as it…1 vote -
Request for Detailed Agreement Acceptance Logs for Chargeback Prevention
The Acceptance of our Agreement is a legal and binding document from the guest in regards to damage liability and cancellation rules and obligations. Acceptance/esign(accepted online) is the purpose of the guest Accepting our contractual terms and conditions. Without verified proof of Acceptance the guest has no liabilities in a court of law or in regards to a Credit Card Chargeback.
Therefore this is vital to the guest understanding of the terms and conditions and in their liability enforcement.
2 votes -
Variable [$LEAD_CHECKIN$] populate with format DD MM YYYY
The variable [$LEAD_CHECKIN$], which provides the check-in date, only provides the date in English, even when we use a template in another language. I work in Brazil and need the dates to be displayed in our format (dd/mm/yyyy).
We want the ability to set the Variable [$LEAD_CHECKIN$] to populate with format DD MM YYYY instead of MM DD YYYY
1 vote -
Widgets - Publishing tools upgrade
As the new upgraded Direct Booking Site has now been released, we hope the Booking and Search widgets can receive a similar enhancement in the future to provide a more consistent user experience and better align with the updated design and functionality of the booking site
1 vote -
Allow connecting owner bank account into property setting
be able connect owner bank account into property setting
Beside the request to Allow access for multiple owners per property, I also want to be able to connect owner bank account (even more than one if you allow multiple owners for 1 property) and slit the payment for them1 vote -
Been able to have no Review Guest Template
Wanted to have 0 review guest templates but the sign 'You need at least one Guest Review Template' appears when trying to delete the only one.
2 votes -
show balance due on leads on calendar
When hovering over a reservation on the calendar, show the balance due, instead of or in addition to the total amount.
1 vote -
Invoice for 1% additional fee charged by Hostfully per reservation
I would need the invoices for the transaction fees Hostfully charges for all transactions processed through Stripe.
Stripe provides the invoice for their commission, but I don’t have any document justifying the fees that Hostfully deducts from the payments I receive.1 vote -
Be able to select job start time and end time when setting up trigger for job creation
When jobs are created automatically by trigger, start time and end time are defaulted to checkout time and 1 hour after checkout time. However, our job must be from 11:00 AM - 4:00 PM. So it would be helpful if we can select the start time and end time when setting trigger for job creation.
1 vote -
Owner block from property manager!
Most properties prefer me to block dates for them, so we as property managers in the main (or principal) user, should be able to block dates and pick the option of owner block so we get the same purple color as when they block.
6 votes -
Repeat guest trigger condition
When a PM rebooks a guest, they want to be able to add a condition that if they are a repeat guest, the guest doesn't get the generic 'looking forward to meeting you' welcome email, but instead a different, more personal email which says something like 'looking forward to seeing you again'. So add a condition if the guest is a repeat guest.
50 votes -
Improve Booking.com Payment & Security Deposit Transparency for Merchant-of-Record PMs
PM feedback/request regarding Booking.com payment behavior and guest-facing charge transparency when using Hostfully as the merchant of record.
Current pain points:
PMS payment schedule settings (ex: “collect balance 5 days before arrival”) appear to imply they apply to Booking.com reservations as well, but Booking.com reservations may follow different payment timing/workflows.
Guests may see messaging during checkout indicating they will not be charged until later, but then experience immediate charges/payment requests.
Security deposit charges configured correctly in Hostfully are not clearly displayed/explained to Booking.com guests during checkout/payment flow.
This creates guest confusion, payment disputes, and additional manual follow-up work for PMs.…
1 vote -
Airbnb order breakdown should show discount info
Airbnb order breakdown should shows the base rent, discount and rent amount after the discount. Currently it does not show the discount apply which is confusing.
2 votes -
Annual Owner Adjustments
Currently, Hostfully Owner Adjustments support one-time and recurring monthly adjustments, but there is no option to create recurring annual owner fees.
Many property managers charge owners annual fees for services that are billed once per year rather than monthly. Today, these fees must be manually entered each year, creating additional administrative work and increasing the risk of missed charges.
Use Case
Property managers often charge annual fees such as:
- Annual linen service fees
- Annual licensing or permit administration fees
- Annual technology fees
- Annual membership or association fees
- Annual maintenance program fees
- Annual inspection fees
In many cases, these fees vary…
1 vote
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