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  1. Display availability per channel based on booking lead times.

    For example, On Hostfully, setting a negative Booking Lead Time allows same-day bookings. This means that, as there are no blocks or reservations, the date will appear available.

    Channels like Airbnb, Booking.com, and the direct booking site will also show this date as available since they allow same-day bookings.

    However, Vrbo will display the date as unavailable, as it doesn’t support same-day bookings under such settings.

    Showing on Hostfully’s calendar sync logic accounts for channel-specific lead time settings

    2 votes

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  2. At the moment, when importing past bookings, they are shown as unknown in the inbox, and the PM has to manually update them from the reservation.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  3. Improve the user interface and information display as well as ability to print of all analytics data. Allow the user to choose the periods with calendar dropdown. you should be able to see year over multiple year changes.

    1 vote

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  4. In this instance, this trigger is set up to send to an admin email. The customer wants it to send, but not include any info if the contract hasn't been signed. Instead it fails since their is no signed contact.

    1 vote

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  5. At the moment, reservation booked within 48 hours, and guest can choose the check-in time
    https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnb

    The check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.

    We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at

    4 votes

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  6. so I have recently setting up a direct booking for 1 of the properties and I forgot to select the owner notification.

    so i want to resend her the booking confirmation / email notification

    1 vote

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  7. once the ChargeAutomation pre-arrival form is completed it should show the icon in the lead

    1 vote

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  8. I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.

    3 votes

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  9. It's confusing to use "Auto" while everywhere else its defined as channel message. Please adjust wording.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  10. Visualise in calendar what block is for rather than having to click into it.

    11 votes

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    2 comments  ·  Calendar  ·  Admin →
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  11. Being able to update the equations on the dashboard would help hosts be able to focus on specifically what is relevant to their business. Additionally, the current equations do NOT correctly adjust for parent/child listings so the stats are always wrong.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  12. It could be really helpful to have some editing abilities for the agency logo.

    11 votes

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    received  ·  2 comments  ·  Agency Settings  ·  Admin →
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  13. Like in duve and other guest communication services, allow to include other @teammember in a conversation, either visible to guest or to have hidden discussion only for team members

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  14. It would be helpful if a warning message appeared when clicking 'Toggle Off' for Stripe, allowing users to confirm or cancel the action. Considering that once toggled off, reconnecting requires going through the entire setup again, which sometimes involves requesting a confirmation code from the owner.

    1 vote

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  15. Allowing Transaction IDs to be searched into the Pipeline filters

    3 votes

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  16. We want the ability to customize and add fields in Dashboard and Analytics pages, e.g adding Due Agency/Due Owner, Fees, etc. like we did with Reports. We're aware to use Reports but would like to see it in Dashboard and Analytics as well

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  17. When managing reservations, it would be helpful to manually adjust the commission rates for each booking based on the source. For example, when a guest books through Booking.com, the commission rate differs from a direct booking rate. Currently, I'm unable to reflect the specific rates, like the 9% commission for agency bookings versus the 15% for direct reservations. Having a feature to set these rates accurately per reservation would streamline accounting and provide a clearer view of the actual revenue from each booking source.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  18. Be able to distinguish between weekends and weekdays in Reporting for Marketing tracking purposes.

    1 vote

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  19. I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.

    3 votes

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    received  ·  4 comments  ·  Other  ·  Admin →
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  20. 1 vote

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