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  1. We really need the ability to toggle triggers for longer length stays. When we book for longer then 30days and up to say 6 months we are sending STR messages to guests

    1 vote

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  2. 1 vote

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  3. Guests often consider extending their stays, especially if nearby dates are open. This feature would automatically detect when the check-in day minus one or the check-out day plus one is available, and then send a customizable message encouraging guests to book those dates.

    Example Use Case:

    A guest books June 10–12.

    The nights of June 9 and June 13 are unbooked.

    The system automatically sends:

    “Hi [Guest Name], the night before and after your stay are still available if you’d like to extend your visit. Let us know if you’re interested!”

    1 vote

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  4. I need to be able to send a message on a particular day of the week AND at a set time. I have bin reminders to send that happen weekly, when a guest stay is active. If I choose the day (i.e. Tuesday reminder for a Wednesday collection) the reminder is sent Tuesday am and we might have a new guest in Tuesday pm. If we send the reminder on Wednesday its too late... I want to choose day of the week and timing as a condition

    1 vote

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  5. Make a pool of available cleaners for a certain property so when the job gets assigned could be sent to someone available and sync to all the cleaners calendar

    3 votes

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    0 comments  ·  Service Hub  ·  Admin →
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  6. When scheduling a job it would be helpful for the person accepting the job to place notes on what was done and when.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  7. Request the ability to access and export OTA reviews from the PMS for better usability and reporting.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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  8. Receive notifications for every failed payment for every channel.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  9. Automate tax remittance or integrate with Avalara Tax or similar

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  10. Some integrations add notes in the lead modal. This information can be useful to operations. Could we please have a trigger event for Lead Note, so when a note is added to the lead modal, it could trigger a message with the Lead Note variable so the PM can see the note message WHEN the note is added?

    1 vote

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  11. 1 vote

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  12. I would like to know if it’s possible to adjust the booking type depending on the length of stay. For example, if guests wish to book for one week or longer, they can make an instant booking. However, if the stay is only for a weekend or less than seven days, it should be a request, and we would then send an offer.

    1 vote

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  13. Please allow us to separately configure listing name for different channels. In this case, we need our property names on booking.com different to airbnb. For example, on booking.com, it's more reasonable to use our brand name and property name, e.g. La Gente @ Pavilion Embassy, whereas for airbnb, it is more sensible to use highlights and features, e.g. 3R2B Luxury High Floor KLCC Pavilion Embassy 600MBPS

    1 vote

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  14. Add the ability to select “Studio” as a sleeping area type within Hostfully so that the bed setup syncs correctly to Airbnb without defaulting to “Living Room.”

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  15. 1 vote

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  16. This will help customers accounting people that ask for an itemized report, majority of pms like FIDELIO, ROOMMASTER AND ETC. THE BIG PLAYERS ON THE MARKET can do this, it will help me sell it also to another company or hotel. I can see it on the view and it break it down rent daily, but i can not add it on the receipt. I loved the simple way like this but those big company specially some federal government accounting still on old school, i tried telling them its there simply devide the total rent by how many nights, i…

    2 votes

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  17. In the property setting, only the description page is multilingual.
    In fees and conditions, the fees, rules and cancellation policy are only in one language. Which makes the overall listing look unprofessional.

    2 votes

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  18. At the moment, Hostfully order displays the amount that Airbnb has refunded for cancelled bookings. But there is no transaction records for those Airbnb cancelled bookings, causing it's a bit confused for us.

    If system can add transaction record of amount after Airbnb cancellation refund automatically like for confirmed bookings, it would be helpful.

    2 votes

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  19. Description:
    Add an option in the Hostfully Direct Booking Site settings to create a required custom field asking “Who referred you to our rental?” during the initial inquiry or booking request process. This would ensure property managers can track referral sources without relying on optional fields or follow-up messages.

    Why This Matters:
    • Helps property managers identify successful referral channels.
    • Supports referral programs and marketing ROI tracking.
    • Improves lead quality by gathering valuable info at the first point of contact.

    Suggested Implementation:
    • Allow admins to create a custom “Referral Source” field.
    • Option to mark the field…

    2 votes

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  20. There is a select multiple photos - but it would be nice if we could select all of the photos for one room and then click map to room, just once.

    1 vote

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