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How can we improve the property management platform?

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1670 results found

  1. See the scheduled automated refund for the security deposit in the guest order when using the mobile app

    We can see for when the automated refund for security deposit it's schedule in the PMP on the view order option. But this information is not shown in the mobile app when checking the order transactions.

    1 vote
    0 comments  ·  Mobile App  ·  Admin →
    How important is this to you?

  2. Integration with Host Co.

    Support direct integration with Host Co. https://www.thehost.co/how-it-works

    3 votes
    received  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  3. Instant booking or Booking request, depending on guest reviews

    1 vote
    1 comment  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  4. Discount to properties without the need for a code

    be able to offer/provide a discount in either currency terms or percentage to any given properties or property over a designated period of time without the need to have to ask guests to apply a code or manually reduce the pricing which then doesn't show it as an offer/discount.

    1 vote
    0 comments  ·  Discount Codes  ·  Admin →
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  5. Switch a unit type/ multi-unit property back to a standalone property.

    switch a unit type/ multi-unit property back to a standalone property.

    4 votes
    received  ·  0 comments  ·  Multi-Unit  ·  Admin →
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  6. Be able to print guest conversations

    inbox data - Print button

    3 votes
    received  ·  0 comments  ·  Inbox  ·  Admin →
    How important is this to you?

  7. Support more types of discounts for Airbnb, apart from LOS

    We need the ability to set more custom discounts (seasonal discounts, etc.) on Hostfully to push out to Airbnb, the ability to set different length of stay discounts per period

    3 votes
    0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  8. Track how many guests left a review

    We can view the reviews but didn't know how many in total have left a review. We need a report for it.

    1 vote
    0 comments  ·  Property settings  ·  Admin →
    How important is this to you?
    received  ·  AdminSteph (CTO, Hostfully) responded

    The system provides a review count on the Property Settings page, but not a report at this point. We're considering adding this. In the meantime, you can also check out our partner Revyoos, specializing in review management: https://www.revyoos.com/w/

  9. Be able to add "Breakfast included" in Booking.com rate.

    Have the possibility to add the breakfast included in the Booking.com mapped rate.

    1 vote
    0 comments  ·  Channels  ·  Admin →
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  10. Be able to change the error message in DBS when a guest tries to book

    When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.

    1 vote
    0 comments  ·  Direct Booking Site  ·  Admin →
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  11. One inbox per direct booking

    Inbox should have one inbox thread per direct booking to avoid miscommunication

    1 vote
    0 comments  ·  Inbox  ·  Admin →
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  12. Auto-Tagging Repeat Guests

    If a guest makes a repeat reservation with the same email address, it would be nice if Hostfully would tag that guest automatically so we know it's a repeat guest. We host hundreds of guests a year so we try to remember names when we see them come through, but we obviously can't recognize every name and tag it

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  13. Import past bookings with all the information so that it shows on the inbox instead of appearing "unknown".

    At the moment, when importing past bookings, they are shown as unknown in the inbox, and the PM has to manually update them from the reservation.

    7 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. Show the tab where the property's links to each channel are displayed at the property level of the Multi-unit.

    Currently, we can find the links to view the listing on each published channel by going through the Calendar and clicking on the unit type. It would be practical to also be able to view them within the Properties section, in the same way it works with standalone properties, for example.

    1 vote
    0 comments  ·  Multi-Unit  ·  Admin →
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  15. Arabic as Language in templates

    Add Arabic as Language in templates

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
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  16. Support copy Production data over to Sandbox

    That'd be helpful for testing purpose, where dataset is readily available and as realistic as possible.

    1 vote
    0 comments  ·  API  ·  Admin →
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  17. Pricelabs Integration Request: Dynamic Minimum Stay Rules Based on Booking Dates

    PM wants to integrate with the PriceLabs feature that allows dynamic minimum stay rules based on booking dates. For example: a minimun stay of 3 nights if booked within 30 days, and 5 nights if booked more than 30 days in advance.

    4 votes
    0 comments  ·  Integrations  ·  Admin →
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  18. Pet Fee per pet for Channels (not Direct Bookings)

    Be able to charge per pet on the other channels

    33 votes
    Beta release  ·  7 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  19. Improve Booking flow of Vrbo reservation

    At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.

    This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
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  20. Triggers run for inactive properties

    Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
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