Skip to content

Property Management Platform

Property Management Platform

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve the property management platform?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1640 results found

  1. Add a condition to the triggers that the Pre-Arrival form is not completed.

    It would be really helpful to have a condition that is: Pre-Arrival Form is Not Completed. This way, we could set up a template and trigger to remind guests to fill out the pre-arrival form.

    10 votes
    1 comment  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  2. Different pincode setting per property

    Support 9-digit code for Remotelock integration and if the setting of code could be different per property, it would be a helpful feature

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  3. Allow to create the payment for the balance link for the difference when modifying booking.

    i want to have the option to send the payment balance link for the difference when modifying booking.

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  4. SMS or WhatsApp messages should show line breaks

    the SMS templates should present with line breaks

    14 votes
    2 comments  ·  Inbox  ·  Admin →
    How important is this to you?
    received  ·  AdminSteph (CTO, Hostfully) responded

    We will fix this. Now, please note that, while most modern devices and SMS apps will display line breaks as intended, older devices or certain carrier systems may ignore line breaks and display the message as a single block of text.

  5. Default the doDefault the downloading report file name to Report name not name "render_report."wnloading report filed

    Default the downloading report file name to Report name not name "render_report."

    1 vote
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  6. Add discount code from payment page

    Ability to add discount code at payment page before guest pays. This would be helpful if we would like to offer some last-minute discount and it creates a better workflow for customer journey

    1 vote
    0 comments  ·  Discount Codes  ·  Admin →
    How important is this to you?

  7. When booking changes houses. Notify both owners of the change

    When a guest changes houses within their reservation the original owner should be notified of the cancellation and the the new owner should be notified of the booking.

    2 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  8. Add Tado and Hive to Devices

    Tado and Hive pretty standard installs in UK support would open up your Uk clients/hosts

    1 vote
    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

  9. Report of all reservations made by one client

    1 vote
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  10. Unable to add extra note to archived leads

    Ability to modify archived leads including Airbnb leads because we need to input Extra note/ Private note about guest's stay and other details.

    1 vote
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  11. Bulk features for enhanced reporting

    It would be really helpful if we could easily make changes and rerun all reports with one click. This includes downloading reports in PDF or Excel format, emailing them to each owner, and publishing them to the owner portal - all with one click. This streamlined process allows for easy review and scalability. However, while the customization of reports in Hostfully is powerful, it may not be efficient for owner-specific bulk reporting. With a growing number of owners, it may become difficult to provide reports to each one on a monthly basis.

    2 votes
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  12. Capture preferred language during the booking flow

    Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.

    5 votes
    received  ·  1 comment  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  13. Display availability per channel based on booking lead times

    Display availability per channel based on booking lead times.

    For example, On Hostfully, setting a negative Booking Lead Time allows same-day bookings. This means that, as there are no blocks or reservations, the date will appear available.

    Channels like Airbnb, Booking.com, and the direct booking site will also show this date as available since they allow same-day bookings.

    However, Vrbo will display the date as unavailable, as it doesn’t support same-day bookings under such settings.

    Showing on Hostfully’s calendar sync logic accounts for channel-specific lead time settings

    2 votes
    0 comments  ·  Channels  ·  Admin →
    How important is this to you?

  14. Analytics- reporting needs to be improved to run reports based upon comparative years, months, user defined periods like quickbooks

    Improve the user interface and information display as well as ability to print of all analytics data. Allow the user to choose the periods with calendar dropdown. you should be able to see year over multiple year changes.

    1 vote
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  15. Be able to fire manually a trigger even if the variable $LEAD_CONTRACT URL] doesn't have a signed contract

    In this instance, this trigger is set up to send to an admin email. The customer wants it to send, but not include any info if the contract hasn't been signed. Instead it fails since their is no signed contact.

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  16. Indicate new check-in time requested from Airbnb guest in Hostfully system

    At the moment, reservation booked within 48 hours, and guest can choose the check-in time
    https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnb

    The check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.

    We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at

    4 votes
    0 comments  ·  Channels  ·  Admin →
    How important is this to you?

  17. Be able to send a booking notification to owner for reservation made before activating the notification feature

    so I have recently setting up a direct booking for 1 of the properties and I forgot to select the owner notification.

    so i want to resend her the booking confirmation / email notification

    1 vote
    0 comments  ·  Owner Portal  ·  Admin →
    How important is this to you?

  18. ChargeAutomation pre arrival icon in the lead

    once the ChargeAutomation pre-arrival form is completed it should show the icon in the lead

    1 vote
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  19. Show the Rental Conditions on the Direct Booking Site

    I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.

    3 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  20. Adjust wording to avoid confusion for "Auto" button when sending messages on Inbox

    It's confusing to use "Auto" while everywhere else its defined as channel message. Please adjust wording.

    1 vote
    0 comments  ·  Inbox  ·  Admin →
    How important is this to you?
1 2 … 10 12 14 … 81 82
  • Don't see your idea?