1625 results found
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To have the option of UK English rather than US English
Currently, the default language is US English therefore the AI Bot answers using US spellings. This then shows our guest that we are using a Bot to answer.
It would be great to have the option of UK English as a language option.1 vote -
allow the PDF attachment for owner adjustment.
I want to be able to attach PDF file to owner adjustment. It only allows the PNG file for now.
3 votes -
Not translate guest names when translating messgaes
Some of our guest names are in Dutch and when we translate the messages to English it also translates the names of our guests.
1 voteI am afraid this is coming from your native browser translator. Please provide a screenshot.
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Allow last minute discount settings for direct bookings.
Allow last minute discount settings for direct bookings. Currently, this feature is only available for Airbnb.
16 votes -
Hyperlink in Pre-arrival Form
We have a pet agreement that we want to hyperlink to if the guest answers Yes to bringing a pet. Currently we can add a link but it isn't clickable, hyperlinking does not work on the guest side. Nothing happens when they click the link. They have to copy and paste the link to be able to read the agreement and indicate they agree with the terms. Would be nice to hyperlink to the rental agreement as well if we want. That way they aren't receiving too many agreements and forms to fill out.
3 votes -
Have ability to move Airbnb/BDC reservation in Hostfully calendar
I want to be able to move Airbnb/Booking.com reservations in Hostfully without adjusting them on the channel sites to optimize my portfolio.
Sometimes, guests refused to update the reservations in the channels even though the property booked is not their current stays
3 votes -
Have ability to move outstanding balance of previous month this current month
In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.
6 votes -
Different Pre-arrival form per channel
Different pre-arrival form for different channel as asking Government ID for Airbnb guests against their terms and conditions.
4 votes -
Receipt should display the amount paid and not the reservation total
The receipt should show the actual amount paid by the guest and not the order total. If a guest has a balance left or has not paid for the security deposit, it is inaccurate for their receipt to include this.
8 votes -
Automated Response Reminder for Unanswered Leads and Messages
I would like to propose a feature enhancement for Hostfully PMS that includes an automated response reminder system. This feature would work similarly to the notification systems found in platforms like Airbnb Inbox or Gmail.
The system should automatically send a reminder or nudge to the user when there is a lead or message that has not been responded to within a specified timeframe (e.g., 24 hours).
Customizable Timeframes:
Users should be able to customize the reminder timeframe to suit their needs (e.g., 12 hours, 24 hours, 48 hours).Notification Options:
The reminder can be sent via email, SMS, or…1 vote -
Integrate directly with Expedia
I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.
I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.
82 votes -
1 vote
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Have ability to add custom fields in the rental agreement form
I want to be able to add custom fields in the rental agreement forms.
3 votes -
Notifications for booking cancellations though Hostfully web/ mobile app
We already get the notification from each platform about cancellation through text message and email. What I want to have is the notification through hostfully. If we get any cancellation information in dashboard or inside of hostfully app or web, it should be more intuitive and easy to collect all of the information
6 votes -
Support more date formats in variables
instead of "Tue, Aug 20 2024" it could be "August 20 2024"
1 vote -
Ability to add discount codes to orders from PM's side
Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.
2 votes -
Ability to adjust the daily report's export time
is there a way for the daily report to go out at 8am instead of around midnight?
2 votes -
Ability to remove pricing rule for certain months of the year
I think it would be a great feature where we can remove the pricing rule (decrease the X% when stay more than Y nights) for certain months of the year.
Here's why: We live in a very touristy area of Costa Rica. With that being said, we do have slow times, i.e. during the months of May to September. We discount our nightly rates, but we do not give weekly or monthly discounts due to the huge savings in these months.
If we do not offer the %'s for weekly and monthly rates, or in this case turn off the…
2 votes -
Have ability to set the price for extra service as percent of nightly rate
I want to set the price for extra service as a percentage of total rent or daily rent.
3 votes -
Support vertical ratios/ images in templates
Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).
6 votes
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