1916 results found
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Discount to properties without the need for a code
be able to offer/provide a discount in either currency terms or percentage to any given properties or property over a designated period of time without the need to have to ask guests to apply a code or manually reduce the pricing which then doesn't show it as an offer/discount.
1 vote -
Integration - Stripe display account information
One Stripe email can have multiple account so it's hard to tell which account is connected to which property from Hostfully => Integration page. If we can see the Stripe account information such as name and account ID next to the property from Hostfully / Integration page, it could be helpful.
2 votes -
Show reason for block on calendar rather than having to click into block to find out.
Visualise in calendar what block is for rather than having to click into it.
16 votes -
The ability to resend/reset the Pre Arrival form if guest uploads wrong ID
We are finding that some guests will upload a selfie or a piece of ID without a photo (even after explaining this in the message.)
Currently, we have to contact Hostfully to reset the pre arrival form as we cannot reset it or request that the guest complete it again.20 votes -
Track how many guests left a review
We can view the reviews but didn't know how many in total have left a review. We need a report for it.
1 voteThe system provides a review count on the Property Settings page, but not a report at this point. We're considering adding this. In the meantime, you can also check out our partner Revyoos, specializing in review management: https://www.revyoos.com/w/
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Be able to add "Breakfast included" in Booking.com rate.
Have the possibility to add the breakfast included in the Booking.com mapped rate.
1 vote -
Be able to change the error message in DBS when a guest tries to book
When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.
1 vote -
One inbox per direct booking
Inbox should have one inbox thread per direct booking to avoid miscommunication
1 vote -
Ability to customize buttons and colors of the calendar widget
Ability to customize buttons and colors of the booking widjet
5 votes -
Import past bookings with all the information so that it shows on the inbox instead of appearing "unknown".
At the moment, when importing past bookings, they are shown as unknown in the inbox, and the PM has to manually update them from the reservation.
7 votes -
Show the tab where the property's links to each channel are displayed at the property level of the Multi-unit.
Currently, we can find the links to view the listing on each published channel by going through the Calendar and clicking on the unit type. It would be practical to also be able to view them within the Properties section, in the same way it works with standalone properties, for example.
1 vote -
Arabic as Language in templates
Add Arabic as Language in templates
1 vote -
Improve Booking flow of Vrbo reservation
At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.
This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.
1 vote -
Triggers run for inactive properties
Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.
1 vote -
Ability to flexibly remove turnover day for some specific dates
At the moment, it's not possible to open up a date which is turnover day, even when we uncheck the box "Prevent check-in on that day".
The only way is to change Turnover day to 0 temporary if there's any specific guest wanting to book that date, then quickly change it back to 1.
We want the Ability to flexibly remove turnover day for some specific dates
17 votes -
Support on sending SMS to Philippines number so MFA can work with SMS option
We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.
5 votes -
Improved Post-Connection Flow for Channels/Integrations
As a property manager, once I successfully connect to a channel or integration in Hostfully, I’m redirected to a general page listing all available channels and integrations. From there, I have to manually click “Settings” or “Manage this Channel” to reach the property activation page.
It would be a much smoother experience if Hostfully could automatically redirect me to the property activation page right after the connection is completed. This would reduce the number of clicks and help ensure I don’t forget to activate properties, saving time and avoiding missed setup steps.
1 vote -
Bulk edit rental conditions
Ability to bulk save or remove rental conditions for all or some specific properties would help save time when we have several properties and when rental conditions need adjusting.
4 votes -
Do not modify prices when Adjusting lead orders
It would be logical if and when a customer is making changes to their reservation, but when a Property Manager is making changes, on the back end, surely there should be prompts asking the editor if they wish to keep existing order and payment detail or adjust order detail to the changed property rate and/or dates? This seems logical to me. If you have multiple leads adjusting reservations for unforeseen circumstances and no warning prompt appears to the property manager when making changes, accounting's books would be a disaster.
4 votes -
Manually select the channel when adding new leads
When manually adding leads into Hostfully, can we choose to the lead source instead of showing everything as Hostfully leads? This can help to easily identify the original booking channel for each guest.
4 votes
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