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2292 results found

  1. Support retry mechanism for failed webhooks, and / or failure notice when it happens

    3 votes

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    0 comments  ·  API  ·  Admin →
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  2. Allow people to purchase gift certificates with a code that can be applied directly to the booking. When they buy a gift certificate, we ask a few questions: the amount, the recipient's information, and a gift certificate is emailed with a unique code that is used directly when booking. The certificate is tax-free at the time of purchase but taxable at the time of booking. You'd be surprised how many sales you lose annually with these certificates. We circumvent the payment system in other ways, but it's not useful.

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  3. When we create a task for a chalet, we see a blue bubble. It would be great if, when we hover the arrow over the bubble, a pop-up bubble appeared with the name of the person who will be performing the service, just like with reservations. When we hover the arrow over the reservation, the name appears quickly. I often need to know who is responsible for chalet maintenance, and I always have to go through a long process to find out. This would be much simpler.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  4. Booking.com now supports automatically adding a nightly additional amount for guests with pets. They do this using “value add” rates. I’d like to be able to create this pet rate, but my connection to Hostfully is preventing me from doing so. Please fix this issue so that I can seamlessly charge Booking.com guests extra for their pets.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  5. Would be cool to add option to send message based on if there is checkout on same day as the checkin. it can be useful to use it to update guest whether they can check in early.. also it can nice to have similar trigger for check in on same day of checkout to check if they can checkout later

    4 votes

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  6. 1 vote

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  7. We want a report to show all current fees applied to a property in Property reports. Basically, if we have 200 properties, I want a report to show which fees (e.g Linen fee) is applied to each property and the fee amount.
    If running a Fee report or Financial report, it only shows the fees applied to a specific booking, while I want it to show at property level, not a booking level.

    1 vote

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  8. 4 votes

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  9. Best thing would be that when we add things to notes like: guest paid early check-in, i need that to show up on the inbox in the sections shown in the picture below for example. That way these notes will impact the conversation and will be seen everytime we speak with the guests instead of having to go into the reservation details and accessing that info.

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  10. 1 vote

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  11. Currently, reports list bookings under the Master unit name, but do not group or display them under the corresponding multi-unit property name. This makes it difficult to identify which reservations belong to which multi-unit property, especially when managing several units within the same complex.

    1 vote

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  12. I want to customize error message and display the price as weekly instead of per night of the booking widget.

    1 vote

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  13. Auto-update weblink in the main setting after white labeling

    1 vote

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  14. 1 vote

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  15. Reports in alphabetical order.

    The idea is to organize the properties alphabetically in your reports.

    1 vote

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  16. I want to automatically record incoming Airbnb guest reviews (both review content and star ratings) and log this data into an Excel spreadsheet.

    I'm using Zapier but the only available trigger option in Zapier is for bookings. There is currently no available trigger or API event in Zapier (or elsewhere) related to Airbnb guest reviews.

    1 vote

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  17. We'd like to have the guest details default to our own country and state/province. At the moment every guest's default state/country is California USA, while most of our guests are Canadian and in our state, and we have to make changes to each one before saving a booking. Thanks! info@vacaybc.com

    4 votes

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  18. PropertyStack AI is becoming a widely used automation tool for Australian STR agencies that operate under real-estate trust-account legislation. It streamlines daily workflows, documentation, compliance checks, communication trails and operational admin that sit alongside trust-account processes.

    A direct integration with Hostfully would reduce manual double-handling, strengthen data consistency and support agencies that need high-efficiency systems while meeting strict regulatory requirements. It would also help Hostfully remain competitive in the Australian market as more operators adopt compliance-focused automation tools.

    If you’d like a shorter or more technical version for the form, I can shape that too.

    1 vote

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  19. Please add OTA+ as an integration. OTA+ is fully compliant with trust-accounting regulations in every Australian state including the strict requirements for Queensland real-estate licensees managing short-term rentals.

    More and more Australian agencies are required to operate through true trust accounts and OTA+ already provides compliant receipting, reconciliation, audit trails and disbursement workflows. Integrating OTA+ with Hostfully would remove double-data handling, reduce compliance risk and make Hostfully far more attractive to licensed agencies scaling their portfolios.

    Info: https://infobizsolutions.com/partner_integrations

    1 vote

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  20. In Pre-arrival form, I only need the information of main guest including guest name, age and email, not other additional guests. Imagine a villa with 10 guests, it will upset certainly the leader to fill the form for 10 guests, collect all names, emails, ages, etc

    However, when unchecking the fields First name, Last name, Age, Email under 'Additional guest information' section makes the fields for Main guest (first name, last name, age, email) hidden as well so we have to add the custom questions.

    7 votes

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    planned  ·  Steph responded

    Thank you for your feedback. We will fix this in an upcoming release.

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