1623 results found
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Allow 48 hours to confirm booking requests
Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request. It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.
3 votes -
Variable "ORDER PAID TO DATE" in custom templates
I would like to display the amount a guest has paid in custom templates. Currently, I can insert Balance Amount [$ORDERBALANCE$], Total Amount [$ORDERTOTAL$], etc. but variable "ORDER PAID TO DATE" is not available in the list.
9 votes -
Allow PDF in Pre-arrival Form > Government ID file
I want to allow uploads of government ID files in PDF form in our Pre-arrival Form. It'd be great to display supported file types next to the upload field so that guests are aware of what can be uploaded. Currently, PDF files are not supported.
4 votes -
Ability to send SMS notifications for new reservations to 2 different owners
I would like to have the ability to send SMS notifications for new reservations to 2 separate phones.
Many of the properties that we manage have multiple owners and it would be beneficial to be able to send text message notifications to each owner. In a lot of cases (such as this one), the multiple owners are a married couple and it would be beneficial to be able to send text message notifications to both the husband and the wife.
1 vote -
Ability to download the conversation on Inbox
At the moment, it's not possible to download the conversation on Inbox.
We'd love to have this option to download conversation and resertvation details incase of dispute, this would be very helpful specially for direct booknig since we use hostfully as our messaging platform for direct booking
11 votes -
Connect to multiple SuperHog accounts
We have a client signing up for SuperHog on their own, and they want us to connect our Hostfully to it.
1 vote -
Notification for new data update from Hostfully to Mailchimp
As the Mailchimp user, I want to request a feature to know when the most recent data transfer from Hostfully to Mailchimp occurred.
1 vote -
Different colors for leads in Service Provider portal calendar
My cleaners see blocked dates as well as booked dates as the same color in Service Provider portal calendar, so they never know if its a check out or just a blocked date.
It's much more helpful if we can have different colors for bookings blocks in SP portal.
7 votes -
Rate multiplier should apply to extra guest fee
The channel rate multiplier only applies to the nightly rate and not the extra guest fee.
This may create some inconvenience for us and our property listings on AirBnB, VRBO, and Booking.com. We would be more than happy if this feature is taken into account.
Thank you.
3 votes -
Block nights before launching of new listing from HF to other channels
When setting a new property directly at Hostfully (HF) to export it to other channels, an option to block dates before launching will make it easier instead of creating and then going to calendar to block dates.
1 vote -
Ability to mark Rental Agreement as Signed manually
At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.
Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.
7 votes -
3 votes
We'll be considering this feature, absolutely.
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Show security deposits to refund
We need a way to easily generate a summary list of customers with outstanding security deposits in our system.
6 votes -
Feature to accept/decline Vrbo cancellation request within Hostfully
When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice
7 votes -
Accept an iDEAL payment via Stripe
IDEAL is a common payment method in the Netherlands.
iDEAL is a single use payment method where customers are required to authenticate their payment. Customers pay with iDEAL by redirecting from your website, authorizing the payment, then returning to your website where you get immediate notification on whether the payment succeeded or failed.
0 votes -
Owner Access to Photos and Amenities
Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.
5 votes -
Discount codes with LOS limitation
Min Stay Requirements available for Discount codes. Etc 20% off bookings (2 nights required)
4 votes -
Reminder about how making changes on Hostfully affects unlisted or snoozed listings on Airbnb
Any time we make changes in Hostfully, we are reactivating a snoozed or unlisted listing. If I'm trying to work out my pricing and it's too low or change my house rules to address some kind of problem with a past guest, I'll snooze or unlist on Airbnb (my only channel). However, if I change even the description in Hostfully, this reactivates my listing on Airbnb without notifying me. It would be great if Hostfully could send a notification or have a pop up reminder, maybe when before you hit the Save button on the edit screens for the listing.
1 vote -
Owner Agreements
It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…4 votes -
Photos caption on direct booking site
It appears that captions don't appear on direct booking site when viewing photos.
I’d think it’d be good if they were displayed somewhere.
They have relevant and important information.
It'd be great if captions can be shown there.5 votes
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