1670 results found
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Add variable for service fee in custom templates
Ability to add a variable in custom templates for the service fee paid by the guest on OTA he/she used like Airbnb, VRBO or Booking.com
1 vote -
integrate with Heidi
I just wanted to share this british channel specialized in ski destination: https://www.heidi.com/
Could be an interesting integration. The company is in the top 100 fastest growing private companies in the UK.1 vote -
Separate the inbox notification for assigned agent.
Regarding inbox system, if the guest already distributed to the our agent or staff, when we read that guest message, the notification on our agent or staff disappear? Isn't that should be still on our agent or staff access so they can still check their new messages?
1 vote -
Envelope Icon in the Pipeline should show up if Check In instructions are sent via custom trigger
A host goes to the pipeline to make sure everything is done for the guest but the envelope only shows up when the check-in instructions are sent manually through the Pipeline. There should be an option to identify a trigger as the check-in instructions and for the envelope to show up when it is sent.
1 vote -
Enforce password change after a period of time
We would like a setting for our users to automatically be forced to change their password after a certain amount of time.
1 vote -
Group by guest name on reports
Being able to group by guest in reports would allow for better guest analysis, including identifying top spenders, the properties they stay at, and their reservation dates. This feature would be valuable for understanding guest behavior and optimizing marketing or operational strategies.
1 vote -
Display rate multiplier on mobile app
At the moment, we can only see the total rent on the mobile app.
It would be really helpful for us as hosts or property managers to see the rate multiplier on the mobile app because we often check and adjust rates on the go. Being able to quickly reference the multiplier - just like on the desktop version - would make it easier to ensure our pricing strategy stays consistent without needing to switch devices. :)
1 vote -
Add ChargeAutomation condition to trigger - complex condition
Add Chargeautomation condition to trigger - complex condition
1 vote -
City ledger and Guest ledger on reports
Be able to keep the balance in city ledger or guest ledger or advance deposit. To include revenue for the days and balance of city ledger (guest who already checked out and have outstanding balance), guest ledger ( the guest who are still in house and have any outstanding balance) or advance deposit account.
1 vote -
Show Airbnb special offer warning on the order page
At the moment, it's hard to tell if an Airbnb booking is a special offer. It'd be helpful to show Airbnb special offer warning on the order page
1 vote -
Add Order Number variable with 7 digits in the template
Add Order Number variable with 7 digits in the template
1 vote -
Not show jobs in the Owner Portal
Have the option to not show the blue dot for jobs on the owner portal calendar
1 vote -
Government ID formula
Be able to select the Government ID formula for financial reports, not just for logistic reports.
1 vote -
Add CST to times shown on Customer Success & Onboarding Office Hours
Please add the time zone for CST (Central Standard Time, USA) to the Customer Success & Onboarding Office Hours.
0 votes -
Trigger new messages
When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.
1 vote -
Pop up comments
Here are some examples of comments that could pop up for a guest account:
Do not book guest – Guest has a history of cancellations or issues.
Early check-in approved – Guest has confirmed early check-in request.
Pending pet fee payment – Guest owes payment for a pet stay.
Special request for quiet room – Guest prefers a quieter location within the property.Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.
VIP status – Frequent guest, provide exceptional service.
1 vote -
Alert when existing email is updated automatically
When there's an existing role (owner / guest / service provider) and they accidentally or not try to create a new PM account, the system should not change an existing role's email automatically (+xxx), or at least should notify the role / associating PM about such change.
1 voteThis will be changed shortly and emails will no longer be updated.
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Financials reports in Reports
I would like to provide feedback on the Financial Reports section in Reports. When utilizing the Enhanced Reports, it is necessary to run it for an overview. However, I believe that with the Financial Report tab, you can simply choose a date range to view a list of reservations, including the booking breakdowns. This is a more convenient option.
If there is a feature to select the date type of booked date and stay date, it would greatly improve the usefulness of this section.
1 vote -
1 vote
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Ability to send message as "Guest" via Create Message endpoint
Would it be possible to forward messages from a guest who booked through an external site to Hostfully?
I'm referring to the Create Message endpoint: https://dev.hostfully.com/v3.0/reference/createmessage-1.
Could you provide suggestions on whether the Create Message endpoint could support sending messages with a status of "CREATED"? Currently, it only supports "SENT," which is always treated as sent by the property owner/manager.1 vote
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