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1737 results found

  1. we really need to JUST Change the booking report selected for each owner report

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  2. We need a way of being able to pull through an adjustment that either includes VAT or not. At the minute everything pulled through doesn't show whether VAT has been applied or not. I have managed a way of setting this up but it is by default applying VAT to every input - frustrating and a fundamental flaw.

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  3. It would be fantastic to have access to historical pricing data for the nights that went empty in our portfolio. Bonus: include pricing data for nights that were booked. Best would be to have a CSV download so we can do our own analysis outside of Hostfully. For booked nights, would be great to include the date the reservation was booked so we could see the impact pacing has on accepted price. The customer problem here: we don't have great visibility to pricing for nights in the past - if we priced too high, there's not a ton of data…

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  4. Apologies if this has already been asked, I couldnt find it.

    Please can we add the filter option in pipeline "property tag". This is extremely helpful in the calendar view (so I can filter my properties by the location tag), and would be extremely helpful in the pipeline view so we can filter out properties by area managers.

    At the moment the manager filter doesn't work (perhaps the way our set up is), but it doesn't filter correctly for us.

    1 vote

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  5. Please add the property name to the pre-arrival form when completed. When I receive the form information by email I cannot see unless I click into the link what property it is for.

    It would be extremely helpful as I am managing multiple properties with other managers to know who the form belongs to without having to open the link and then click through the tabs to check the property.

    1 vote

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  6. Hi UserVoice Support,

    We are requesting the addition of a booking date variable in the system, specifically to insert the date of the first payment (i.e., the initial booking confirmation) into guest receipts and booking communications.

    This date is not only important for guest records and travel insurance purposes but is also a requirement under the Travel Industry Council of Ontario (TICO) guidelines. TICO mandates that travel agencies provide accurate transaction documentation, including the date on which the booking or first payment was made.

    Having this variable will allow us to automate compliance and maintain transparency with our guests while…

    1 vote

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  7. We don't get an email notification when booking.com sends us a message about our account. These are generally important messages that we need to be aware of or where we have raised an issue with them and they are responding. Unless we remember to keep logging into BDC and going to the BDC inbox for that specific property, we would never know we had the message.

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  8. Currently, we are only allowed to offer percent discounts, or figure discounts to a promo code, but I would like to allow some of my VIP repeater guests the privilege of having a lower minimum night stay during peak periods, say, minimum 2 nights instead of my usual minimum 4.

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  9. Ability to display YTD payout as a column in the owner reports.

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  10. Since working with APIs is unpredictable by nature, in this case, something went wrong and the credentials in our system were not updated as expected.

    This is expected, as a lot of processes can go wrong, from network issues to database issues and more.

    This is the reason I think that cases like the one we are discussing are expected and we will face them again in the future. It is not anyone's fault, it is the nature of the process.

    Because of this, I think if the refresh token could always stay the same, we would easily update the…

    1 vote

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    0 comments  ·  API  ·  Admin →
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  11. Ability to push out parent listing without unlinking the subunits for booking.com

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  12. Our website is populated via and API from this description. so losing this will mean that our website structure will get impacted

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  13. The current booking setting is set to booking request, however, we're using VacationRentPayment (VRP) and by design they charge guests immediately when they place the requests.

    We want to turn off triggers for only reservations that use VRP, so they don't get the check in informed, So that I can encourage them to cancel if it don't like the reservation.

    We want to add a trigger condition to distinguish the payment method

    1 vote

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  14. Option when adding a crib to not to count as a bed

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  15. Easier for certain workflow. As of now, the only option is to use GraphQL for that.

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    0 comments  ·  API  ·  Admin →
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  16. be able to offer/provide a discount in either currency terms or percentage to any given properties or property over a designated period of time without the need to have to ask guests to apply a code or manually reduce the pricing which then doesn't show it as an offer/discount.

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    0 comments  ·  Discount Codes  ·  Admin →
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  17. We can view the reviews but didn't know how many in total have left a review. We need a report for it.

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    The system provides a review count on the Property Settings page, but not a report at this point. We're considering adding this. In the meantime, you can also check out our partner Revyoos, specializing in review management: https://www.revyoos.com/w/

  18. Have the possibility to add the breakfast included in the Booking.com mapped rate.

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  19. When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.

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  20. Inbox should have one inbox thread per direct booking to avoid miscommunication

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