1620 results found
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Customized Permissions for Team Members
Would be wonderful to be able to edit and customize access for team members, currently you can only set:
Manager - Full access
Booking agent - pipeline, calendar...
Property sales manager - property and owner creation
Associate - view mode onlyHaving customized access could give more control over who can access certain properties / features.
55 votes -
Ability to Blacklist email addresses to prevent re-booking of problem guests
Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.
There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.
What is needed is a system where you can flag…
51 votes -
Mid-Term Stays and Recurring Payments
At least 85% of our guests book via our direct booking website. The majority of them stay with us for 2-6 months. They always want to pay for just 1 month at a time, but Hostfully requires them to pay for the entire stay up front. This scares some potential guests away because even though we explain that we can manually just charge them for 1 month at a time, all they see is the huge total amount for the entire stay when they do a search for their dates. When they do book, we are currently having guests just…
50 votes -
Guest review report
per property - per channels
48 votes -
Set fees globally in bulk
Many fees are the same for every property, or for large groups of properties. It's a huge pain to have to add every fee to each property individually. There should be an option to set defaults globally and then override them at the property level.
48 votesWe are planning to provide bulk edit capabilities for Fees and Policies, as we did for Main Property Settings. Once the feature is deployed, setting fees across your inventory (or a subset you select) will be done in a couple clicks.
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Log showing history of changes made by team members
A change log history for which shows which agent:
- accepted the booking
- communicated when
- changed booking details
- adjusted dates
- changed price
- cancelled a booking
- changed property data
- deactivated properties, channels, integrationsBasically a history log for all bookings.
Especially important when working with multiple agents handling the same booking.46 votes -
Group templates and triggers
Group templates and triggers by specific property or unit number.
46 votesAbility to sort the triggers table is planned.
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Assigning multiple Service Providers per property
Sometimes Cleaner 1 is not available to clean Unit A. When I look at Unit A's calendar for "June", I want to be able to assign some of the cleans to Cleaner 1 and some assigned to Cleaner 2. I don't believe this is possible.
46 votes -
Accurate booking value in owner portal calendar
In the portal, when you click on a reservation in the calendar, it does not show the full price paid to the property manager after commission charged by booking.com or the other OTA's.
Then in the owner portal calendar it shows the price of the reservation excluding the cleaning fee and commission from OTA's which makes the amount incorrect and not useful. In the owner portal is just shows the amount in the property managers calendar minus the property's managers commission however this is not accurate due to the commission charged by the platforms.
The calendar in the property managers…
44 votes -
Xero integration
Integrate with Xero Accounting (particularly popular in Australia)
44 votes -
Edit fees/taxes
Currently if a new channel is added, you have to delete a fee/tax and add it again as new to include the new chanel.
We should be able to edit this information as we do with any other content.
In addition, it would be nice to be able to apply globally fees/tax settings for new channels as they arise.
As it is now, every new channel we have to delete and read a tax and fee on EVERY listing.
44 votes -
Phone field mandatory on our Direct Booking site.
Make Phone field mandatory on our Direct Booking site.
43 votes -
Credit card processing fee only applies to RENT but not to Total amount
Hi there. I'm using Stripe as a payment processor. I have added a Credit card processing fee 4% but it is only applies to RENT but not to all amount like Cleaning fee, taxes or pet fee, etc. I end up paying hundreds of dollars out of my pocket every month plus I receiving questions from the owners.
43 votes -
42 votes
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Allow public response to reviews on direct website
In order to help clarify negative reviews, it would be good to be able to make a public reply.
41 votes -
Discount codes for a specific number of nights
I'd like to see the ability to create discount codes that are only valid for reservations of a specific number of nights. So if we wanted to offer a special of a "3rd night free", we could create a discount code that could do this.
40 votes -
Customizable date range for Analytics page
in the first version of the Analytics page, the date ranges are preset and cannot be customized for performance reasons. I want to be able to select a custom range.
39 votesCustom date ranges are planned for our next version of the Analytics page.
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Add Furnished Finders as a Channel
We've gotten requests from home owners to list their place on Furnished Finders for mid-term housing needs. Can you add this as an integration?
39 votes -
Property report with more fields to export property data
More fields in Property reports to export data such as property information (address/ long-lat), listing content (description, note, public name, rules ...), property setup (property type, bedrooms - bed type, guests, rate, fees ....).
It would be much more helpful if we can export it from UI as we have multiple properties and this kind of report can help us with an overview of properties setup and we can figure what we have to fix.
38 votes -
Show discounts on quotes as negative line items
When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).
On the final price it is applied, but it is not a line item on the quote.
37 votes
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