1622 results found
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Customize field name in email notification when pre-arrival form is submitted
Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest
1 votePlease provide more details for this requirement.
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Template variable for Property Photo cover
Variable in custom template to add Property Cover picture. At the moment, we have to use HTML code if we want to add the property cover to a template which is not pretty easy to use.
1 vote -
Stop sending cancellation notice email when the subscription failed to renew the 1st time
I received multiple emails when my account failed to renew the 1st time.
As a former Customer Service manager, It's also unnecessary to mention closing the account if not paid in the initial email. It's insulting to your customers. It's a once a year payment, so it's likely that a card used last year is no longer valid.1 voteThank you, we are revising our suspension flow process this quarter.
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HighLevel
I would love for someone to set up direct integration with Go HighLevel. Sending leads, bookings, etc... to GHL. Sharing contacts with GHL.
1 vote -
Rearrange direct booking line item order so taxes appear last
PM would like for the line items to be displayed as follows, with one line for taxes instead of cleaning fee taxes appearing separately:
Rent
Cleaning Fee
Admin Fee (etc.)
Tax
Security Deposit
TOTAL1 vote -
Show date range of the run report and ability to Ability to adjust the name of Recent reports
I always need to click on the reports under Recent reports to know the date range I've run, which is time consuming. I want the report to show which date range I've chosen under Recent report, so I don't have to click on each of them to know the date range I ran.
I also need the ability to adjust the name of the recent reports I've run so I can easily trace back in the future (like I can do in my offline folders)
1 vote -
Have a statement variable that populates the host payout for Airbnb bookings
the Statement Variable is not fit for purpose for Owners as it contains Guest data that generates numbers that do not add up intuitively unless you can see the Guest payment, not HOST payout
// My proposal, rmove the GST (5%) (Alberta, Canada) line item as it is being calculated on the GUEST SERVICE FEE which is NOT shown on the statement and NOT relevant to the HOST payout details. Its relevant for the GUEST PAYOUT details.1 vote -
set a trigger to receive a notification when a new booking is created on a date when there is an existing job.
Is there a way to get a notification if we got a booking on a day that has an assigned job?
An made up example. I have a pest control service scheduled for a property on Nov 15th. I don't want to block that calendar and stop any new booking opportunities.
If I was to get a booking that included the date of that job, is there a way to receive a notification so that the job can be re assigned to a different day?
1 vote -
Add property listing to automated messages
Occaisonally I have to re locate a guest to another property which creates a second set of automated messages/triggers. When scrolling through one can't determine which property they are from and therefore can't delete the appropriate messages (closed reservation/listing)
1 vote -
Proper Handling of GST-Inclusive VRBO Discounts to Ensure Accurate Tax Reporting
Description:
Currently, VRBO sends a discount value (e.g., $153.12 New VRBO Discount) as a GST-inclusive figure. Because it's listed under fees without any itemized GST breakdown, this results in tax miscalculations on our end.
Example:
The $153.12 discount actually includes:
$133.15 rent discount
$19.97 GST discount
Since this breakdown isn’t provided via XML, and Hostfully treats the entire amount as a non-taxable discount, my reported tax figures end up being incorrect. This requires manual adjustments, which are not scalable and introduce the risk of error.1 vote -
1 vote
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Ability to send more messages per event (inquiry, cancellations, etc) - current limit is one message per event
Have the ability to send more messages per event (inquiry, cancellations, etc) as currently it limits you to only send one message per event and any future scheduled event messages will be cancelled out. This way we can follow up on inquiries as many times as we want
1 vote -
Balance due should not appear in View Order page for cancelled bookings
We have canceled the booking and issued a partial refund via Stripe. A record of this refund transaction has been added to Hostfully.
However, the View Order page currently displays a confusing calculation of the total amount, amount paid, and balance due. Since the booking is canceled, the "Balance Due" field should no longer be visible.
1 vote -
Guests can modify direct bookings
I was trying to create a custom template that would be sent to a guest during their stay which would give them the option to add an additional night if the calendar allowed. This template would have a link that would take the guest directly to their reservation page where they could add the night and make payment all in one. I'm being told that's not an option and they would have to respond to me with a yes/no and then I would have to make the change in the system and send a payment request. This seems really clumsy.…
1 vote -
Add the event "rental condition signed" to the triggers
This will help send check-in instructions right after the agreement has been signed
1 vote -
Attesation Tax
Show attestation information
1 vote -
Global Distribution System (GDS) integration
Several guests have specifically recommended looking into GDS integration to streamline their booking processes and enhance accessibility to our properties. Integrating with GDS providers like Sabre, Amadeus, Apollo, Worldspan and Galileo by Travelport could significantly improve our visibility and booking convenience for this particular segment of travelers, which is rapidly growing for us. Given the potential benefits in meeting the specific needs of corporate clients more effectively, we see GDS integration as a strategic step to expand our reach and service capabilities in the corporate travel market.
1 vote -
Support updating the rental conditions per property via the API
It is noted in the v1.5->3 upgrade guide that v3's agencies endpoint supports a "rentalConditions" field, but no other APIs seem to exist for updating the per-property rental conditions. It would be great to automate these to ensure they are accurate and make changing all properties a lot easier
1 vote -
1 vote
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Ability to extract the full year pricing on a property in an excel sheet
Ability to extract the full year pricing on a property in an excel sheet
1 vote
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