2347 results found
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Be notified if you don't response to a lead the initial time.
Airbnb sends reminders if you don’t respond to an inquiry within 24 hours. With Hostfully, there’s no way to mark messages as unread, so if the owner views a lead first, I sometimes miss the opportunity to follow up.
2 votes -
Arrivals should stay in the arrival tab of the app the whole day
In the app, the arrivals of the day disappear at 3pm on time, even when the guest is planned to arrive later and that the real arrival time is adjusted in the booking « stay details » section.
The arrivals of the day should remain in the "arrival" tab during the whole day, and perhaps have the possibility to tick a box when the guest is checked-in.2 votes -
Increase character limits on departure items in guidebook
For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.
2 votes -
Improve Clarity of Vrbo New Listing Discount Eligibility Status
When the checkboxes related to new listing discounts for Vrbo are disabled (i.e., not clickable), this indicates that the eligibility period for the discount has ended. However, this is not immediately obvious to users, as the checkbox label may still suggest the discount is available, causing confusion.
2 votes -
Make booking widget show all pricing details when clicking on "Show details"
On Booking widget, the pricing section doesn’t appear to move when clicking on "Show details", and it wasn’t immediately obvious that they needed to scroll all the way down to see the rest of the information.
See the screen recording here: https://share.birdie.so/i/D7JTP92D
Kindly help improve it2 votes -
Ability to Download All Created Message Templates
I would like to request a new feature that allows users to download all the message templates we have created, similar to how we can download reports. This functionality would greatly improve efficiency by enabling easy access, backup, and sharing of all templates in one place.
2 votes -
bring back pricing periods so the system can store the dates
We're aware that we can bulk update pricing in Calendar, however, we want to store the dates for Pricing periods so we can apply the pricing without checking the dates for seasonal rules again
2 votes -
More sample response in API doc besides 200
I'd love to possible error responses (e.g., when a cancellation fails) to be included in the API documentation.
At the moment, it looks like only the successful 200 status is documented, so having details on other response scenarios could be really helpful for integration and error handling.
2 votes -
Extra guest fee for limited nights of the reservation
If there are 4 people renting a property for 3 nights but additional guests are only staying for one of those nights, it would be ideal to have the option to add extra guests just for that specific night — instead of applying the extra guest fee to the entire stay or having to manually adjust fees, which can lead to incorrect lodging tax and sales tax calculations.
2 votes -
Auto-refund status icons not showing in booking details
The small icon that shows the auto-refund status is not showing in the booking details along with the other status icons (Rental Agreement signed & Guest Details icons). This should be consistent with the pipeline status icons.
2 votes -
2 votes
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enhanced report
being able to generate report on all the triggers/templates is helpful if we want to double check and update them instead of clicking each one of them on the templates tab.
2 votes -
The submitted pre-arrival form (via Email and Pipeline Stay details) should be in the correct order (as in the form)
In PreArrival Form Settings: they seem in perfect order on the form. However, the completed form is mumbo-jumbo. The info on the form is in one order while while the resulting completion is out of order in both email and Stay details tab's lead modal. It's difficult to interpret
While the resulting completion is out of order as below
2 votes -
Support Free text in Formatter
At the moment, Hostfully only has Number, Percent and Currency as formatter.
We’d like to have ability to insert a formula within the report feature that:
Enters “RACK” if no promo code was used and the booking was made directly.
Enters “OTA” if the booking came through any of the OTAs (like Airbnb, Expedia, VRBO, etc.).
2 votes -
Be able to import financial report data in CVS format to and existing HF report
adding to the financial report external info that is on a cvs file
2 votes -
Airbnb alteration for special offered bookings should keep the original price
When altering an Airbnb special offer booking from Pipeline, alteration (by choosing 1 more nights) kinda reset calculation to default ones, which is higher then the original quote guest books.
This will cause confusion to guest as they see the price is way much higher than it should and possibly guest can cancel. So when altering a special offer, the original quote should remain plus the additional rent for extra nights added which would be more helpful.
2 votes -
Publishing tools - Calendar link
In Publishing tool, there are calendar link but sometimes we need to block visibility to that link so there should be a button to enable view / disable view for Calendar link.
2 votes -
Collect digital signatures Rental agreement
Pm provide us with the followibn details on their idea>
Your documentation says that you are integrated to Dropbox Sign which is not correct, according to them. I am looking for a way to have my agreements signed and initialed (after certain paragraphs) before a rental agreement is finalized. Your current method will only collect a final signature. Signatures and Initials (both) make the form more legal.
For legal reasons I would like the to be able to initial key sections of the agreement.
2 votes -
Improve not to require users to clear cache on mobile every time
We have to constantly clear cache on mobile app to have the data show up correctly. Please improve it to not require the users to clear cache every time.
2 votes -
Be able to modify the already assigned sub-report to an owner report
we really need to JUST Change the booking report selected for each owner report
2 votes
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