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2033 results found

  1. Inbox Send Button:
    - Current behavior: For Airbnb guest, the send button is only available once a message is received from the guest or if the host sends a direct message from Airbnb to the guest.

    => I want this button should always available after guest booked, no matter if the guest or I sent anything yet. So when a guest on Airbnb does an instant book, I don't have to leave Hostfully to reply.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  2. When manually creating a reservation, add ability to specify a different down payment then the default. The use case is to use when making a longer than usual reservation and offering the repeat guest a lower initial down payment....such as offering 20% and the rest 80% 50 days before check-in.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  3. Right now, many users add the discounts from the promo codes to existing bookings by adding a negative line item to the lead.
    It would be handy to be able to add the promocode on guest's behalf after the reservation is made.

    1 vote

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  4. My company manages the breakfast logistics for PM's guests. Currently, we are working with their team to fully automate the order flow from Booking.com to our delivery system, removing the need for manual data entry by the property managers.

    We have identified that the "Rate Plan Name" (specifically determining if a reservation is "Breakfast Included") is visible in the Reservation Details as well as the Hostfully Enhanced Reports.

    To complete the automation integration, we need to access this specific data point via API.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  5. Have a tags field in a custom report to list what tags I have on each property.

    1 vote

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  6. Support on conditional formula with text. For example, if Job status is Done.

    1 vote

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  7. It would be nice if the service provider could open a booking, review the notes under the Lead Details section, and configure the beds accordingly based on the information provided there.

    Currently, this workflow no longer functions as it did before, and it has impacted operational efficiency. It would be great to have the ability for service providers to easily view booking notes and configure the beds based on the details included in the Lead Details notes field.

    This functionality is important to ensure accuracy and avoid follow-up communication or configuration errors. Is not the same to add the notes…

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  8. We need a reporting variable that returns accommodation revenue earned by stay date within the reporting period (sum of nightly rates for those dates) instead of ADR-prorated totals. Without this, cross-month extensions retroactively change closed accounting periods and owner statements.

    Because revenue is currently prorated using blended ADR, any cross-month reservation that is later modified retroactively changes revenue in already-closed accounting periods; we need a reporting field that recognizes accommodation revenue by stay date (sum of nightly charges in the period) so closed months remain financially stable.

    example

    A guest books:

    Dec 20 – Jan 5

    16 nights total

    Each…

    1 vote

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  9. Filter the pipeline list, by check-out date

    1 vote

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  10. Looking for a way you can include the tax collected when the payment is sent to Stripe? There is not a good way to track tax collected in the reports section there.

    Stripe support suggestion is to add fields like:

    taxamount: Total tax collected
    tax
    rate: Tax rate percentage
    tax_jurisdiction: State/region where tax applies
    subtotal: Pre-tax amount

    How This Would Work
    When Hostfully creates Payment Intents for your bookings, they would include the metadata:

    {
    "amount": 1250,
    "currency": "usd",
    "metadata": {
    "taxamount": "250",
    "tax
    rate": "8.25",
    "tax_jurisdiction": "California",
    "subtotal": "1000"
    }
    }

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  11. 1 vote

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  12. The checkout workflow should show the service page so guests can add it even if they make the full payment. At the moment, the service page is not visible for fully-paid bookings, causing it to be inconvenient for the guest or the PM to add extra service during the guest's stay.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  13. Please import taxwithholdingamount  and taxwithholdingdetails for Airbnb reservations.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. The current payment setting language is unclear and potentially misleading. Additionally, there is no flexible option for hosts who work with vetted guests and do not want to charge 100% of the stay amount at the time of booking—especially for last-minute reservations.

    The current wording uses the term “AT,” which is not sufficiently clear and can easily be misinterpreted. This should be revised to be crystal clear about exactly when and under what conditions payment is processed.

    It should say "collect balance BEFORE CHECK IN DAY"

    1 vote

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  15. Add the ability to filter reservations in reports based on the number of nights (length of stay). This would allow users to easily segment bookings for reservations subject to specific tax rules or regulations.

    1 vote

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  16. 1 vote

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    0 comments  ·  Payments  ·  Admin →
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  17. When adding a new rule, I should have the ability to set a start and end date for what dates I want this rule to be applied, to which channel it should be applied, and for how long should I allow this rule to run.

    For example. If I want to run a last minute discount for a specific month (which could be my low or high month for the year which is 6 months from now), I need to remember to add the rule, and then remember to remove the rule. I also can't setup for which dates the…

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  18. make the password have the ability to see the password by clicking a box or an icon so we can check to make sure password is entered correctly!

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  19. 1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  20. Allow Service Provider to upload a profile photo to differentiate their account.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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