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Property Management Platform - Web

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1568 results found

  1. Have the possibility to create a task for your teammate

    1 vote

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  2. As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.

    8 votes

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    2 comments  ·  Channels  ·  Admin →
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  3. Other countries consider "weekends" to be more than just Friday and Saturday.

    6 votes

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  4. I should be able to send a message related to the order from the order screen.
    I should also be able to send a guest message from their customer info page.

    1 vote

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  5. It'll be very usefull since the guest would know their numbers, and it'll be a lot easier for them to remember the door codes. It'll help us hostfully users too by eliminating the need to create a code that a guest can remember manually for each guest.

    2 votes

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  6. To have a check box that offers a refund other than just a check box for the refund confirmation.
    Maybe even a space to give a reason for that refund so you can refer back to it if there is ever an issue that arises.

    1 vote

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  7. Right now, one of our client's properties that we manage is listed at the bottom of the direct book site on the left side when scrolling properties. While our properties that we own are listed above. I'd like to be able to move this property up the left side that shows all properties.

    4 votes

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  8. As a PM, I receive this email when a payment fails (attached herein). There is no guest or reservation identifier and I need to do further research to figure out what reservation this relates to. It would be great if Hostfully can add the guest name and reservation UID to this system message.

    I tried to manually add those two items to the system template but those variables are not available for this template.

    10 votes

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  9. I would like the ability to add a checklist to each guest. I currently use a checklist that I mark off for each guest, but it is in excel. I would love to be able to link a checklist to each guest so that I see it within Hostfully and I don't have to go outside of the software to utilize it. Is this possible, or is something like this available within Hostfully now?

    1 vote

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  10. Could you add the new column showing the total number of bedrooms on each listings to the report?

    We need to conduct an internal analysis on the performance of each property according to their typology (studios, two-bedroom, three-bedroom, etc.) in order to define different commissions based on the property type. I believe this is the only way to determine it.

    1 vote

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  11. Currently, the ignore tax charge for over 30 days is only applicable for Vrbo and Hostfully channel. I want it to be applicable for HVMI.

    3 votes

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  12. When you click on bedroom at the bottom there should be an option to save or delete option on the bedroom set

    7 votes

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  13. As a VRM, I want to know history of changes of photo order per property. Just when they were changed within 30 days for management purpose.

    1 vote

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  14. Every time that I send out a message template and I don't have the custom variable filled out in the area, it will populate with this: [$INSTAGRAM$].
    I want if there wasn't a variable inserted, you could default it to nothing. This is a feature request that I have, please

    3 votes

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  15. For now, we're advised by Cedric that the Security deposit is not included in the total amount on the order page but when guests click Book now button > lead to process the payment > they will need to pay the correct amount with SD included. The reason why we don't include the SD is to avoid having a large total, but guests still need to pay for it.

    That is not an acceptable reason as it's still misleading to the guests. Why include the SD in the breakdown if you're not going to include it in the total. We…

    1 vote

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  16. Hi, you should let add info from the pre arrival forms to the enhanced reports. In my case, the Colombian government make us have a registration card for each reservation so the info I need from guests, can be add to the pre arrival form and then to the reports.
    The passport number CANNOT be added to the enhanced logistics report because is not available.

    28 votes

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  17. I'd like to be able to see exactly what my messages are going to look like to my guest. A "sample" function in templates and triggers would be helpful here, either just for individual messages or with a "complex condition" where I could say "guest books x-property..." and then see ALL the automated messages that would go out to that guest in the order they'd be sent, with all the variables filled with mock information or information I could provide in that complex condition.

    1 vote

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  18. Integrate with Swimply, a pool rental app for hourly rentals that would sync with the STR calendar. For those of us who have properties with pools, this could be a great way to capture hourly rentals just for the pool.

    1 vote

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    Thank you. We suggest you talk to Swimply and suggest to them that they integrate with our platform using our APIs. 95% of our integrations are actually done by the partner and not by us, so it's important you communicate your interest for an integration to them. Thanks for suggesting.

  19. It would be helpful if the calendar automatically refreshed at some interval of time so that a PM doesn't miss new reservations or changes.

    3 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  20. We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.

    6 votes

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