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Property Management Platform - Web

Property Management Platform - Web

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1805 results found

  1. 5 votes
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  2. Have the early check-in updates filter through to the integration partners to avoid having to manually make adjustments.

    7 votes
    received  ·  1 comment  ·  Integrations  ·  Admin →
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  3. I would like to have the ability to delete canceled reservations for all channels

    2 votes
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  4. Ability to download price data in CSV file by select the date and property, this would make it easier and quicker to send offers to the agencies I collaborate with.

    2 votes
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  5. It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field

    3 votes
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  6. On the property search widget, if a guest enters dates in the widget, it takes you to the page with the properties available for those dates. If you click on a property, then it takes you to the property page, but the booking widget does not auto fill the dates that the guest already selected. It would be helpful to have the dates auto fill that they already entered in the property search widget.

    4 votes
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  7. Support NEWBOOKINGREQUEST event for webhooks for booking requests for channels that provide booking requests

    4 votes
    received  ·  0 comments  ·  API  ·  Admin →
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  8. Currently new Airbnb Guest reviews show at the end of the list, this requires an extra click or more to get to reviews for current guests. If they were sorted so the newest Guest reviews showed at the top of page 1, old reviews can continue to be pushed back to pages 2 and beyond since it is rare to have a need to review them.

    1 vote
    0 comments  ·  Reviews  ·  Admin →
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  9. When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.

    At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.

    For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…

    2 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
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  10. Simply to have a trigger for a failed payment due to insufficient funds that would send a message for the guest to know their payment didn’t go through with a new secure payment link and possibly a reminder that their reservation will only be held for a period of time (maybe a week depending on how far out the booking is) unless payment is successfully processed.

    I may just create my own template to use manually.

    3 votes
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  11. I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
    On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.

    4 votes
    planned  ·  0 comments  ·  Service Hub  ·  Admin →
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  12. We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…

    6 votes
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  13. 1 vote
    0 comments  ·  Channels  ·  Admin →
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  14. At the moment, the system only allows capital letter if it's the first letter of the guest's name, I want to capitalize the letter in the middle of the names (for example: McKeown).

    2 votes
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  15. Since Taxes are managed by Booking.com, sometimes we don't acknowledge it until reading the article. It'd be great to have a note stating "Booking.com will not take any taxes out until you set them up with Booking.com" so It can be better informative.

    1 vote
    received  ·  0 comments  ·  Channels  ·  Admin →
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  16. Require guests to sign rental agreement before confirming booking.

    8 votes
    received  ·  0 comments  ·  Other  ·  Admin →
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  17. Make Damage/Security Deposits able to be 'PreAuthorized' and not a charge (this scares some guests off), all the way until the guest checks out.

    30 votes
    received  ·  10 comments  ·  Payments  ·  Admin →
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  18. We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?

    14 votes
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  19. Customer is requesting a report with a field to show booking percentage by channel and property.

    1 vote
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  20. in the situation when payment is handled by booking.com, booking.com charge 2.5 % fee in addition to their commission, this amount is not shown in Hostfully and is not deducted from the reservation amount. This amount should be shown in the reservation breakdown on Hostfully and automatically deducted from the revenue.

    6 votes
    under review  ·  0 comments  ·  Channels  ·  Admin →
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