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1302 results found

  1. We need a trigger for when owners amend/edit blocked dates. At present we receive one when they block or delete dates but not when they edit dates. (Ie; if they change the dates from 5 nights to 7)
    This is really important for ensuring we have accurate information for our owner stays.

    9 votes

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  2. 2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  3. Sometimes guests do not see the emails that are sent. Would it be possible to flag messages coming from Hostfully as important to help guests see those messages?

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  4. I'd like to be able to modify the Booking Confirmation web page (not message), in order to be able to add Google Tag Manager tracking to it, and pass booking details into the tracking code:

    Property Name
    Transaction ID
    Total Price
    Taxes
    Number of nights booked

    Thanks!

    3 votes

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  5. As a property manager, I'd like to be able to push the length of stay discount at the bottom of the pricing tab in Hostfully to Booking.com. This is not currently possible due to Hostfully not supporting multiple rate plans in Booking.com. Please vote on this idea if you would like this implemented.

    16 votes

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    1 comment  ·  Channels  ·  Admin →
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  6. The current template and trigger section is cluttered. You have to create the same message several times if you want to send it out via airbnb message and a duplicate message to send via email and another duplicate for sms.
    There should be only one message and a checkbox for each delivery method.

    7 votes

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  7. When we managed around hundred properties and lots of
    reservations, we have seen that is easier to search a reservation by the
    name of the external id of the reservation.

    I found that we can search a reservation by the name of the guest in the
    pipeline. However, if he has some reservations or have the same name, is quite hard to figure it out. However, when I included the reservation number, any result showed up.

    • Nest Host
    6 votes

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  8. We have multiple owners on some of our homes, it would be nice to allow all separate access to the homes so if they need to block out dates or make changes we could know who is accessing the site.

    42 votes

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    planned  ·  5 comments  ·  Owner Portal  ·  Admin →
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  9. Booking info is available through Zapier but a discount is not. This means if using Zapier for any calculations outside of Hostfully then they will be wrong if missing Discounts.

    2 votes

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  10. Allow your Smart Thermostat to Turn Down/Off the HVAC when a guest checks out and Turn it back on before next guest arrives. This will save owners a ton of $ plus guests will be greeted with a proper temperature when arriving. It's also something good for the environment that saves energy! Why heat or cool a house when no one is there?

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  11. It would be great to have a Zapier trigger that fires when a new payment is created, which includes all the payment data in individual fields.

    8 votes

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    2 comments  ·  Payments  ·  Admin →
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  12. We would like to be able to choose Vacation Rent Payment as our payment processor so we can use different VRP accounts on the property level in Hostfully.
    Our accounting systems and processes and PMS we are transitioning from allowed us to use our multiple Vacation Rent Payment accts.
    As a PM, we would like to continue to offer this service to our owners for direct deposit into their accts.

    4 votes

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    2 comments  ·  Payments  ·  Admin →
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  13. colour coding would instantly identify which channel the message comes from

    6 votes

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    under review  ·  1 comment  ·  Inbox  ·  Admin →
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  14. We would like the option of being able to gather a report that allows us to see how many bookings came in on a specific date and/or date period

    2 votes

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  15. I would like to do run a report that shows the subtotal for each property in a chosen time period without running a separate report for each of my 60 properties or using excel

    6 votes

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  16. Need the ability to change the cleaning fee for weekdays and weekends and cannot be the same for the whole week.

    1 vote

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  17. At the moment cleaners have to scroll through endless jobs that can't be sorted in any way to access a specific job note - what would be amazing is to just click on the job in the calendar and show the details of the clean there.

    7 votes

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  18. We'd like to be able to specify tags to exclude for when listing properties through the properties-get endpoint. There's an inclusion query there now, with the exclusion option we'd be able to better optimize our queries and reduce the number of API calls.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  19. Use Case
    I want to receive emails for every new guest message that comes through our direct booking site, but I do not want to receive messages for Airbnb (or Vrbo, if that is ever added in the future). I use Hospitable for Airbnb and Vrbo messages, so I do not need to also receive those messages via Hostfully emails.

    It would be possible to create a hack that gets the desired end result using Gmail filters, except that right now the template variables [$LEADSOURCE$] [$LEADCHANNEL$] don't even work, so there is no way to add a field…

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  20. We have many messages come in per hour, but there are only so many Leads/messages displayed on the page at a time. It would be good to be able to see more Leads/messages load as the page is scrolled so I can see more past messages in case I need to reference one of them.

    2 votes

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    1 comment  ·  Inbox  ·  Admin →
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