1375 results found
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Autosave draft
As a VRM I would like Inbox to save a copy of my draft messages so that I can come back and finish the message later.
Current message disappeared if I went to check another message halfway.
1 vote -
Email sent to guests should state the Home booked and not the Company LLC
Currently our emails sent to guests list the Company name in big bold letters for example "!@#$.LLC" instead of listing the home they booked.
This is confusing to the guest and they suspect that it is spam. The emails are disregarded. All email interactions with guests should list the Booked home name.
So top of the email should list your "Home booked"... not the LLC that the home is under.Thank you
VB2 votes -
1 vote
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Move "Space" Section Higher in Hostfully Listing
Would it be possible to adjust the hierarchy of the "Space" Section in the Hostfully listing.
Currently this information is hidden below "Neighborhood" and "Interaction." It seems to me that it would make the most sense both organizationally and from a customer interaction perspective to have the "Space" section immediately following the long description.
4 votes -
Add a field for rental rate non inclusive of tax in the API quote response
Can we Add a Field for rental rate non inclusive of tax in the API quote response ?
2 votes -
Add option for owner to decline cleaning when creating an owner block
It would be great to add custom details for an owner booking when they block out dates via their owner page.
We're currently capturing owner bookings via a separate webform so the owner can check a box to accept or decline a professional cleaning after their stay is done.
I'd envision a "Decline Cleaning?" checkbox on the New Reservation popup / pane.
19 votes -
Update minimum stays across calendar when updated on the property page
Change the minimum stay settings on the property so that when this is updated, the calendar gets automatically updated to these new minimums for the future. The one condition should be that any manually set minimums that are greater than the new minimum stay setting should not be updated, but otherwise they should be.
I've had a couple situations where I updated the minimum stay on a property from 2 nights to 3 nights, but we still had 2 night bookings come in because I hadn't manually gone into the calendar and updated the minimum stays for future dates.
2 votes -
Contact-less Check-out Notification
Create a way for guests to indicate when they leave the property so the cleaners can be notified and can start working on the earlier departure properties first.
2 votes -
Add tags to property photos, have these tags be accessible through API
We'd love it if there was an ability to add tags to photos. Use case for this is tagging photos with sections of the house. E.g. Kitchen, Bedroom, Bathroom, etc.
If our clients are able to assign such tags, and we are able to retrieve them through API, we'd be able to create a better user experience in browsing property photos.
Thank you!
3 votes -
Reservation Updates DATA
It would be great to have "Activity" or "History" data on individual reservations to see when a reservation was updated & who updated it.
(i.e. a guest requests to extend their reservation for 2 weeks. We go into Hostfully & change the check out date.)
Currently, there is no history or activity showing when changes were made to that reservation. With multiple people working in reservations, it would be great to have that data for our billing department to follow up and ensure the billing is updated, etc.
14 votes -
See Which Triggers Associated With a Property
Currently you cannot see if triggers/custom template apply to a certain property without opening the custom template.
A view within the property itself to see which triggers are associated with it would make it very quick.
7 votes -
Allow direct access to additional Airbnb settings...
There are a suite of additional settings within Airbnb that are NOT accessible via Hostfully. Things like weekly and monthly discounts, pre-booking message, creating a customized listing link can only be modified by un-syncing the listing and editing it through Airbnb.
8 votes -
Website Results Page Tabs
When getting more than 10 listings in a search result on the direct booking sites, the page numbers disappear when you reach the bottom. This makes the user believe there is only 10 listings unless they were to scroll back up to find the 2nd, 3rd or more page tabs of listings.
Can Hostfully please either insert the page tabs at the bottom of the results or make it and endless scroll for all listings..?2 votes -
Partner program with x% partner commission on agency commission
We like to set up a partner program for our agency where every partner that refers a new property owner receives a lifetime commission of x% calculated as %tage of our agency commission.
"Must-have":
(1) A list of partners maintained in Hostfully, with their contact data and the %commission they will receive
(2) The option in the Property administration to add a partner that should receive commission on agency commission
(3) A portal for the partner to see how the properties are performing (e.g. bookings without guest names) and a dashboard showing his commission results month by month, and ability…1 vote -
Changing the Pre-Authorization Charge to Start at Time of Check In and Not When They Book
Changing the Pre-Authorization Charge to Start at Time of Check In and Not When They Book
10 votes -
Add a link in the Rental Conditions
It would be helpful to allow links in the Rental Conditions, for those who want to use fillable pdf URLs for their guests to complete. And, to have the lead on the pipeline show that the rental conditions have been completed.
2 votes -
Changing layout of featured properties on website
On the website it only allows you to have 4 featured properties. The only thing that is bothering me with it is how it is displayed on the website. Its not 2 x 2 or 4 in one row. Its always 3 on top and 1 on bottom. It looks really unattractive on the website, there should be a way to fix that or add two more featured properties so it can be 3 x 3.
7 votes -
Ability to rank the services presented to guests during payment flow
Set the display order for services - It would be nice to be able to sort the order in which add on services are presented to the customer at checkout. Presently the order seems to mirror that of the order they are displayed in the "Edit Provider" backend, however, you cannot adjust the order (the are simply listed in the order created). You can see in the screenshot, in order to get the two "Pet crate Rentals" to show up together, I had to create a second instance of "Pet Crate 2 - Broader services view in the property settings…
3 votesThis is great feedback and we're currently designing for it.
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Add backward compatibility for PointCentral API
At present, the PointCentral integration does not automatically create lock codes for any existing bookings in the Hostfully calendar.
In order to generate codes, each booking must be manually opened and re-saved. with 44 listings and nearly 1000 open reservations, this is a very arduous task.
Surely there must be some way to make this integration backward compatible, or at the very least create some kind of master "refresh" button/script that effectively opens and re-saves every reservation in the calendar automatically to accomplish this.
1 vote -
change or have an option for dd/mm/yyyy date option (not all your users are from the US)
have an option for dd/mm/yyyy date option
not only mm/dd/yyyy format(not all your users are from the US)
5 votes
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