2199 results found
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Image upload crop tool should default to full image selection
Previously, when uploading images, the crop tool would automatically select the full image, allowing users to simply click “continue.” Now, the tool defaults to a square crop, forcing users to manually adjust or cancel and re-upload.
This adds unnecessary friction, especially for users who consistently want to keep the original image format.
Request: Set the default crop selection to the full image (as before), or provide an option to keep original dimensions without manual adjustment.
1 vote -
Custom Chat Widget Support
Allow agencies using the white label to add their own custom chat widget alongside Hostfully’s existing support widget.
This will Provide the ability to embed a third-party/custom chat widget within the white label app interface. Ideally:
The agency’s custom chat widget would appear on the left-hand side
Hostfully’s support widget would remain available on the right-hand sideThis would allow property owners to:
Contact the agency directly for business strategy, operational questions, or account-related support
Continue contacting Hostfully directly for platform-specific technical supportImproving communication between agencies and property owners
1 vote -
seasonal cancelation
Airbnb just announced seasonal cancellation is available with their platform. I need a flexible cancellation policy during low season and a strict cancellation policy for my peak seasons. If a guest cancels a peak season booking, I am forced to discount to fill the space. This results in a lower revenue booking or gaps in my calendar during peak seasons.
During slower seasons, I am ok with flexible cancellation policies to help fill my calendar.
1 vote -
2 votes
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Change the language for the pre-arrival form
I want to be able to change the language for the pre-arrival form
2 votes -
Ability to Set Age Restrictions for Bookings Across All Channels
I’d like to request the ability within our PMS to set an age restriction for our properties—for example, to only accept guests who are 21 years of age or older—and automatically prevent bookings from anyone under 21.
Could this feature be developed to work across all connected channels (not just Vrbo), so that age restrictions are enforced automatically at booking?
8 votes -
Ability to add more sub reports to owner report
Owner report can only have 2 sub reports, one is Booking/Financial/Revenue report and one is owner adjustments. When you run the report and choose the date range, both sub reports will run data of bookings within this time frame. Any data outside the date range can't be generated.
However, we want to add more sub reports (e.g Year to Date financial report) there to generate the information OUTSIDE of the date range selected.
Im summary, we want to select multiple date ranges for each sub report and show all those sub ones in 1 owner report only.
13 votes -
Turnover rule for blocks
Add an option to apply the turnover rule to blocks on the calendar.
1 vote -
Tax Exemption for Fee's Tax for DBS
- Channel: Direct Booking Site
- When I add 1 custom fee included tax for the fee. Ex: Dog fee = 100 - Tax 10% I want to have a option to add the tax exemption for this tax.
7 votes -
Ability to pull into a report just emails from inquiries lead.
Ability to pull into a report just emails from inquiries lead.
1 vote -
Multi Unit - see the unit name in inbox thread details
With Multi units, see the unit name in the inbox thread details, instead of the unit type
1 vote -
Be able to connect to more than one PriceLabs acount
I would like to connect one property to one PriceLabs account, and other property to a different PriceLabs account.
2 votes -
Add Devices error messages in the APP
When a PIN code fail to generate, an email is sent to the PM.
Would be good to receive those notifications in the APP as well.
1 vote -
confirmation message for signed rental agreement
Add a trigger for when the rental agreement is signed. To send a messag to confirm and thank them for signing the rental agreement.
1 vote -
Smartlock Check in notification upon check in
It would be useful to get notified when a guest first uses their code to check in. This is a basic functionality that other PMSs have with their device integrations.
3 votes -
Support option "Apply a different Long Description per channel" for sub-units
At the moment, the option "Apply a different Long Description per channel" is only supported for Standalone and the Master unit of the master-sub properties.
1 vote -
Be able to send bulk messages
Be able to send mass messages (bulk messaging). Top priority is guest, but also ability to send to owners and service providers
28 votes -
new message in inbox per property
Allow conditions for New Message In Inbox trigger. I would like to push SMS messages to specific team members depending on which Property the guest is staying at.
2 votes -
Support for Monthly Pricing Structure
We would like the ability to set a flat monthly rate for properties, rather than relying solely on nightly rates. This would allow guests to book accommodations on a monthly basis at a fixed price (e.g., $2,100/month), which is especially useful for mid- to long-term stays.
7 votes -
Allow editing of non–per stay fees in Lead Modal
Currently, only fees configured with a “per stay” scope are editable from the Lead Modal. Fees with other scopes (for example, per night or percentage-based configurations) are not editable, which limits flexibility when managing reservations.
This behavior can be confusing, especially in cases where:
A fee is not percentage-based but still cannot be edited
Other fees (like VAT) may appear editable, creating inconsistency
Property managers need to quickly adjust fees without adding manual workaroundsAt the moment, the only workaround is to add an adjustment or custom line item to offset the fee, which adds extra steps and reduces clarity…
1 vote
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