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Property Management Platform - Web

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1806 results found

  1. I want to be able to later report on what parts of the country guests are coming from so that I can then spend $ on ads in those areas. (this won’t work for Airbnb bookings)

    4 votes

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    under review  ·  4 comments  ·  Channels  ·  Admin →
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  2. 13 votes

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  3. Include the inquiries and quotes sent in the logistics report for marketing purposes.

    1 vote

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  4. Require the Guest on the direct booking inquiry form to select the number of adults and the number of children for their stay to help property owners validate inquiries against local occupancy laws.

    7 votes

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  5. Sometimes people need the new message in inbox to be sent to specific team members by property.

    4 votes

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  6. Modify the default area code in the Client Information (Lead Detail) to match our location instead of the US code, as not all of our users are based in the US and the majority of our bookings come from within our country.

    4 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  7. send tags over to Mailchimp - We want to send our guests a thank you email after they check out so we need you to please send over tags when the guest checks out

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  8. We have a booking page, generated by HF, on our website, currently the flow is
    - Guest enter the date > click on "see all properties"
    - Then the properties that match with the search date will be able to shown.
    - Guest can pick a suitable option from here to book with you.

    Is there a way to skip' the display of the first page and have visitors land directly on the second one without having to click the 'see all properties' button first?

    3 votes

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  9. As a paying customer I need to have the information about my subscription charges, I need to understand when is the subscription expiring, what is my balance and how much extra I am paying for adding the properties. By not having a transparent information and not having access to it, I don't have trust to the platform, it is difficult to plan and budget my expenses. It benefits both users and platform to have transparency and
    honesty. This is critical information that should be easily accessible to the users

    9 votes

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  10. I would like to be able to customize the confirmation page after guests completed the pre-arrival forms or completed the payments.

    Because I don't want to ask the guests to create account at this point, I can send emails later to them to register if needed.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  11. We'd like to have the option to create agency blocks with different colors for a more efficient organization of the calendar.

    5 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  12. I’d like to set “Default Guest Time” so that pincodes can be generated at a custom time rather than the default agency checkin/checkout time.

    8 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  13. When using the turnover management on the website, the only way I know if a cleaner is unavailable to pick up a clean sent to them is if the clean completely disappears from the calendar. There should be a notification sent to the agency letting them know the clean was declined. There should also be a separate tab that includes Services and Service providers with a list of upcoming services, past services, declined services and accepted services with the service providers' name. The turnover management coding and design could use an all around glowup. The system as it is seems…

    1 vote

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  14. Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...

    7 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  15. When property managers or owners click on reports older than one year (e.g., from 2023), they get an error page with no prior warning. To improve user experience, please add a clear UI indication (e.g., tooltip or banner) that reports older than one year will not be accessible. This will help manage user expectations and prevent errors.

    1 vote

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  16. 1 vote

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  17. The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.

    Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  18. I want to have Booking.com listing name the same as my public name. At the moment, it is being capitalized the first letter in each word.

    8 votes

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  19. 4 votes

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  20. Currently I can only run reports for all properties/ 1 property at a time. I want to be able to select multiple properties and run a report with one click.

    1 vote

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