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1658 results found

  1. 1 vote
    How important is this to you?
  2. I want to be able to add custom fields in the rental agreement forms.

    3 votes
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  3. instead of "Tue, Aug 20 2024" it could be "August 20 2024"

    1 vote
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  4. Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.

    2 votes
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  5. I think it would be a great feature where we can remove the pricing rule (decrease the X% when stay more than Y nights) for certain months of the year.

    Here's why: We live in a very touristy area of Costa Rica. With that being said, we do have slow times, i.e. during the months of May to September. We discount our nightly rates, but we do not give weekly or monthly discounts due to the huge savings in these months.

    If we do not offer the %'s for weekly and monthly rates, or in this case turn off the…

    2 votes
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  6. I want to set the price for extra service as a percentage of total rent or daily rent.

    3 votes
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  7. Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).

    6 votes
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  8. There are some repeat guests where we already have their ID and/or their proof of residency documents.

    For returning guests or guests who have already sent us the information (eg via email or WhatsAPP prior to a direct booking), we don't want to automatically ask them to send the information again on the pre-arrival form.

    25 votes
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  9. Be able to select AM/PM time or military time for the agency settings

    15 votes
    received  ·  1 comment  ·  Agency Settings  ·  Admin →
    How important is this to you?
  10. As a PM with Master-Sub setup, when I want to sync Master unit directly to Booking.com room level (instead of hotel level and no room), I don't need to
    - Break current Master - Sub setup on Hostfully
    - Sync Master (now standalone) to Booking.com room
    - Set up Master - Sub again on Hostfully.

    Able to sync Master unit directly to Booking.cm room would be helpful to avoid disconnection.

    2 votes
    0 comments  ·  Channels  ·  Admin →
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  11. We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.

    It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.

    3 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
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  12. 1 vote
    received  ·  0 comments  ·  Integrations  ·  Admin →
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  13. Have the option to toggle ON/OFF Property Address on the Rental Agreement.

    2 votes
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  14. Our guests are confused by the request for "government ID." We would prefer for it to be specific and say "Driver's License or Passport.". We would love to edit such field on UI.

    14 votes
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  15. It's simple, they charge 5%, it would be nice to just be able to offset that in the platform.

    2 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
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  16. The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.

    We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together

    6 votes
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  17. Allow the unverified guest can send the booking request
    When I set
    - Booking setup: instants book
    - Guest requirement: well reviewed guests with verified identity for channel Airbnb

    => only well review guest with verified identity can be able to book instantly with me.

    Based on that, I can send the message, probaly via trigger to these guest to request their ID to be able to book.

    2 votes
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  18. 3 votes
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  19. At the moment, [$TRANSACTIONAMOUNT$] and [$TRANSACTIONID$] only work in the system template "Transaction paid in full" automatically sent by the system. If I resend this template from Inbox or use these variables in custom templates, they won't populate.

    5 votes
    1 comment  ·  Inbox  ·  Admin →
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  20. When a guest purchased for a service during the checkout flow, I would like to send out the auto message related to the service purchased

    3 votes
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