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1729 results found

  1. Charge Automation has a good product that fills in some gaps Hostfully has. While there is already an integration, the booking flow for direct bookings becomes very clunky if using Charge Automation with Hostfully. This video shows how that could be significantly improved.

    https://www.loom.com/share/29709bca5e9d469fb9fbd635bcfca62a?sid=c791f8a4-e78e-46de-8c3b-17e827d9abe2

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  2. I love the analytic information added to the dashboard. I also enjoy the check in and check out on the dashboard for quick reference. It also is more clear than the pipeline if something is missing. But the only negative is when I realize that a step by the guest is missing and try to send a message reminding them to make a payment or fill out pre arrial information or sign the agreement, I have to go to the pipeline to do it. It would save time to be able to do it form the Dashboard. Thank you.

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  3. When searching availability for a specific date range, the results include properties that are only available for a portion of the specified range. They would only like results for properties that are available the duration of the date range.

    6 votes

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    0 comments  ·  Calendar  ·  Admin →
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  4. I want to allow booking requests during booking lead time on Hostfully Channel. I have a booking lead time of one week for instant bookings but would like to take booking requests inside that window (like it allows me to do on Airbnb).

    5 votes

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  5. I want to make the "notes" section of owner blocks mandatory.

    8 votes

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    received  ·  1 comment  ·  Owner Portal  ·  Admin →
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  6. Send triggers that allow you to create a email you can send out to add a early check in or even an extra day based on calendar availability, For Ex: if an extra day is available at the end of a reservation 2 days before the reservation ends, I can send out an email that lets them at a day at a discounted rate to help book the calendar up, same goes for early and late checkouts and they can pay automatically and it adds the info to their reservation

    1 vote

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  7. We don't want to have any unpaid reservations from either BDC or Vrbo to block my calendar.

    We have trouble on Booking.com to cancel a booking on Extranet.
    We were forced to call Booking.com to attempt to cancel this cooking. Nothing was done. We have been working on this for awhile now. CAN SOMEONE PLEASE REMOVE the setting that allows a guest to book without proper payment. This makes a high amount of stress on our end and we already wor over 90 hours a week. WE only sleep 4 to 6 hours a night. We do not have tome…

    10 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  8. I want to be able to bulk edit the amenity tab to all of our listings. It takes too much time to check every one of them.

    1 vote

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  9. Be able to create and edit the columns in the report from a mobile device like an iPad.

    2 votes

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  10. Have a option to hide the property in central calendar.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  11. Be able to modify a lead without changing price

    1 vote

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    • Public Name in Hostfully only allows up to 49 characters, while Airbnb allows up to 50 characters. I can't type the 50th character in Hostfully.
    • Long Description in Hostfully allows up to 499 characters, while Airbnb allows up to 500 characters.
    1 vote

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  12. Add more logs to find out the root causes for disconnection with Integrations/channels. Create a fail alert if a service disconnects without user initiation for over 5 minutes.

    1 vote

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  13. Guests message at all hours of the day and night and while we would love to respond, often times, answers can wait until the next day. We would love it if we could set up a triggered message that would auto respond to a confirmed guest during out of office hours. In that message, we could certainly include information about emergency contacts if appropriate for the situation. Please add this so that we can have days off!

    3 votes

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  14. It would be really useful to have some call to action options that can be added to the custom templates for guests to be able to click to do things like send WhatsApp, SMS, Call, or email.

    2 votes

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  15. Our front desk can look at the Hostfully calendar and easily see what units are vacant due to early check outs. It will be quite inconvenient to manually check each reservation to figure out which ones are really occupied.

    23 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  16. I want to be able to change the text size, fix indentations and color texts.

    10 votes

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  17. 1 vote

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  18. Support HEIC file uploads for listing photos. Currently I cannot upload photos directly from my iPhone as they are default in HEIC format. Once I convert them to jpg some of the channels like booking.com say the photos are not high quality enough. Supporting high quality HEIC photo uploads would save a lot of reformatting and mucking around on the admin side of things when we just want to quickly update amenity photos or photos of the local surrounding areas where we won't necessarily have the professional photography photos. Thank you.

    1 vote

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  19. PM would like the ability to add a long stay exemption to channels other than Airbnb.
    Example: ignore a tax charge of 2$ per night for a guest staying for over 29 nights through Vrbo.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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