2282 results found
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Possibility of Viewing Past Pricing When Reservations Exist
To set pricing for the upcoming year, I usually reference the previous year’s pricing view as a baseline. However, with the new calendar view, it’s difficult to see the prices for dates that already have reservations.
1 vote -
1 vote
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Show different colors for the configured pricing period on the calendar
Show different colors for the configured pricing period on the calendar
1 vote -
Having a Cancellation date time variable in the Enhanced Reporting
Add a cancellation date field on enhanced reporting
14 votes -
Add pre-booking message and sync it with Airbnb
We are currently unable to make changes to the "Pre-booking message" field for Airbnb instant bookings in Airbnb. So it's helpful if we can have this field in Hostfully and sync it with Airbnb.
3 votes -
Add updatedSince query to /threads endpoint.
The /threads endpoint also does not have an "updateSince" filter and a way to mark the thread as closed.
When we fetch threads, we end up fetching all threads from the beginning of time and then check if there are any new messages under each of the threads. This is not efficient and not helping with the API limit of 10,000 calls per hour.
Use Case 1. Daily reporting for customer service workload, agent performance, first time to response, enquiry-to-conversion ratio, etc
For this use case, our plan is to pull the data related to all the threads, messages, leads,…
1 vote -
Option to see which team member sent a inbox message
I need to know if there is an option to show the names of whoever answered in the inbox internally so that we can keep track of things. this is really needed as we have a lot of team meberes
3 votes -
Allow Google Analytics Tracking on Direct Booking Site Without White Label Requirement
It would be nice if it wouldn't be necessary to white label the Direct Booking Site, in order to track conversions on your Direct Booking Site (Google Analytics)
2 votes -
Be notified if you don't response to a lead the initial time.
Airbnb sends reminders if you don’t respond to an inquiry within 24 hours. With Hostfully, there’s no way to mark messages as unread, so if the owner views a lead first, I sometimes miss the opportunity to follow up.
2 votes -
Filter properties to specific websites
Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.
12 votes -
More flexibility in defining Pre-Arrival Forms
Currently in Spain we are having to register every guest over a certain age. The pre arrival form is the only way we can capture this without spending a lot of manhours chasing guests for information.
What I propose is that each section of the form has the ability to add extra boxes of information.
We need the name, I.D. type, I.D. number, expiry date, home address and the list goes on for each guest. So when they select the number of guests, you get multiple input boxes. Currently we get basic information for multiple guests and we need more.…3 votes -
Ability to bulk edit guest email address from lead's client information tab
Ability to bulk edit guest email address from lead's client information tab
1 vote -
Ability to cc the owner email under "also cc these emails" for custom templates and triggers
Have the ability to CC the 2nd owner email under "also cc these emails" in the owner tab when setting up custom templates and triggers to owners.
3 votes -
Allow to resend quote for lead in status 'quote_sent'
It should allow Property Manager to send quote again from Pipeline even though lead status has been changed to 'quote_sent' as sometime, guest negotiates for a better deal and we need to send quote again to the guest.
3 votes -
Add discount code from payment page
Ability to add discount code at payment page before guest pays. This would be helpful if we would like to offer some last-minute discount and it creates a better workflow for customer journey
5 votes -
32 votes
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Allow HTML in Mobile App custom templates
Currently customized template HTML tags are being removed when sent through the mobile app.
Making us edit the template each time we need to send them.
We need to send the templates in the correct format through the Mobile App
3 votes -
Amenities description
Amenities description should show on direct booking site.
1 vote -
Arrivals should stay in the arrival tab of the app the whole day
In the app, the arrivals of the day disappear at 3pm on time, even when the guest is planned to arrive later and that the real arrival time is adjusted in the booking « stay details » section.
The arrivals of the day should remain in the "arrival" tab during the whole day, and perhaps have the possibility to tick a box when the guest is checked-in.2 votes -
Discounts should appear under Rent instead of Fees in booking breakdown
Vrbo new listing discount or any discount should appear under Rent section instead of Fees section because it's deducted from Rent amount actually
6 votes
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