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1634 results found

  1. Variable "ORDER PAID TO DATE" in custom templates

    I would like to display the amount a guest has paid in custom templates. Currently, I can insert Balance Amount [$ORDERBALANCE$], Total Amount [$ORDERTOTAL$], etc. but variable "ORDER PAID TO DATE" is not available in the list.

    9 votes
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  2. Separate rental agreements per channel

    Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.

    2 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
    How important is this to you?

  3. More user-friendly error messages for channel sync issues

    At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.

    14 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
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  4. We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages?

    We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages she will receive. consolidating all the booking reservations into only one message?

    2 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
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  5. Upload rental agreement PDF version

    1 vote
    requires more information  ·  0 comments  ·  Property settings  ·  Admin →
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  6. Remove the Hostfully icon from the Property Expectations

    On the property fees and policies tab, under property expectations, it shows the Airbnb and Hostfully icon. However, these expectations do not appear on the Hostfully direct booking website. This is an Airbnb feature only. Can we remove the Hostfully icon here so it is not confusing/misleading?

    2 votes
    0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  7. On property main settings, change the name from Internal Thumbnail to remove "internal"

    It is misleading to have it titled "internal" because it does show up in several guest facing areas.

    2 votes
    planned  ·  0 comments  ·  Property settings  ·  Admin →
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  8. Move the system templates to the right categories.

    It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.

    2 votes
    planned  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  9. Do not default the Add Lead to On Hold.

    When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  10. Be able to add pages to the DBS

    Be able to add pages to the DBS like about pages Contact pages etc

    3 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  11. Rental agreement should be automatically updated when a reservation is modified

    When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:

    1/ New check-in and check-out dates
    2/ New total of nights
    3/ Signature from the last transaction made from payment link

    37 votes
    planned  ·  4 comments  ·  Widgets and Forms  ·  Admin →
    How important is this to you?

  12. the system to automatically detect the country code and remove the redundant

    Current behavior:
    If guests enter the telephone numbers with double code, it will be imported with the wrong format.

    => We would like the system to automatically detect the country code and remove the redundant if guests accidentally add area code 2 times.

    1 vote
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  13. Have ability to set payment settings (%) for specific reservation

    Yes i saw it just desapointed as I need this just for a certain amount of client not all of them. So now I will need to change the system for only one transaction here in there not very fonctional

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  14. Double booking notification

    In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.

    4 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  15. There should be separate amenities for "Crib" and "Pack and Play"

    5 votes
    received  ·  0 comments  ·  Property settings  ·  Admin →
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  16. Long-term and short-term rental taxes

    I want to automatically apply a 11.57% rental tax rate for short-term stays and a 1.5% rental tax rate for long-term stays (over 30 days) when guests book, depending on their stay duration.

    2 votes
    received  ·  2 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  17. Add a promo code when sending a quote

    Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).

    3 votes
    received  ·  0 comments  ·  Discount Codes  ·  Admin →
    How important is this to you?

  18. Not automatically change to Instant booking when connecting to Airbnb

    Support feature where we can turn off the Instant Booking mode for Airbnb channel or not have Booking mode automatically changed into Instant Booking when connecting to Hostfully.

    1 vote
    under review  ·  0 comments  ·  Channels  ·  Admin →
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  19. Bulk edit system templates

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
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  20. Able to customize the calculation of Fees and Taxes with % value

    Currently when setting up a fee or tax with % value, they are only based on the Rent amount. It would be great if we could decide either Rent or Rent + Cleaning fee or the Total amount of the lead or whatever to apply the fee or tax

    3 votes
    1 comment  ·  Property settings  ·  Admin →
    How important is this to you?
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