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  1. There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.

    This approach will be more convenient for accounts with many properties and owners.

    2 votes

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  2. Two separate asks I suppose:

    (1) Ability to create a code without an expiration date
    (2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)

    8 votes

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  3. When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.

    However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  4. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes

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  5. is there a way for the daily report to go out at 8am instead of around midnight?

    3 votes

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  6. bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.

    8 votes

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  7. When sharing a report / statement with an owner so that it appears in the owner portal, it would be nice to be able to name the file so that the owner can know which month the report pertains to. Ie, i would like to name the report "September Owner Statement" so that the owner can know which is which from the long list without having to open it.

    19 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  8. 3 votes

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  9. When sending a custom template from the inbox, show the subject line of the custom template. Currently, when you send a custom template from the inbox, the received email subject line says, "You have a new message from (Agency Name)". It would be useful to maintain the actual subject line of the custom template.

    5 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  10. Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...

    8 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  11. Would be great if we could set up multiple rental agreements to then have the guest sign as needed. For example, if I wanted to add bike or paddle board rental - multiple templates

    9 votes

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  12. Currently, I only can choose daily/ weekly/ monthly in Frequency field.
    I want to choose a specific date instead.
    For example, I need it to say it will send Monthly for the upcoming month on the 25th. The report is being sent to a team that needs to schedule their tasks for the upcoming month so getting the report on the 1st is not helpful.

    5 votes

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  13. I want to have Booking.com listing name the same as my public name. At the moment, it is being capitalized the first letter in each word.

    9 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  14. Have the option to toggle ON/OFF Property Address on the Rental Agreement.

    3 votes

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  15. We already get the notification from each platform about cancellation through text message and email. What I want to have is the notification through hostfully. If we get any cancellation information in dashboard or inside of hostfully app or web, it should be more intuitive and easy to collect all of the information

    8 votes

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    received  ·  0 comments  ·  Dashboard  ·  Admin →
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  16. At the moment, for Vrbo bookings, when changing the email address, it generates a brand new thread without any past conversations, making it hard to track past information. We'd like to keep the old Vrbo thread on Hostfully inbox, even when the guest email was changed

    6 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  17. Would be cool if we could have more editing possibility over this pre-arrival form. If we could add some text, for instance if I could add a text-box above the esimated arrival time:
    "Please note that arrival time is possible from 3pm" or if a message could show saying "only from 3pm" for isntance.

    Instead of custom field, if we could chose the way we want to organize info on this pre-arrival form with "drag and drop" of elements.

    23 votes

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  18. There needs to be a way to view the calendar on the app without seeing the prices. For example if I'm showing a family member or business contractor my calendar I don't want them seeing what my nightly prices are. On the desktop version it's called "Booking View."

    2 votes

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  19. Develop Integration with Autobooks

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  20. This is the best i have been able to do regarding iCal sync to google calendar, but I would really love if I could tell which property this guest is arriving to on google calendar because the name alone does not help me in preparation for the guests arrival (would be so much better if it provided the property that the guest was checking into.

    If it would allow me to change the url to the name of the property and show that instead of platform.hostfully that would certainly be ideal.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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