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2274 results found

  1. Have a Revenue Projection report that estimates future revenue, not just revenue from existing bookings.

    The current reports are based on confirmed reservations, but it would be very helpful to forecast expected revenue for upcoming months based on property availability, rates, occupancy targets, or other configurable assumptions.

    This would make budgeting, cash flow planning, and business forecasting much easier without relying on external spreadsheets.

    2 votes

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  2. When editing a fee from an individual property's Fees page, users expect the changes to apply only to that property. However, if the fee is shared across multiple properties, editing it updates all selected properties, and deselecting properties removes the fee instead of creating a property-specific version.

    This behavior is not obvious and is made more confusing by the "Selected Properties" label, which does not clearly indicate that the edit is a bulk update.

    2 votes

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  3. When you add a custom amenity or fee/tax from ona property page, then you cannot unselect that property from the list.

    You need to enter through another property page with that amenity enabled to be able to unselect. Sometimes this doesn't work.

    2 votes

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  4. Since Vrbo now allows same day reservations and Airbnb has their midnight based rule, this limit the chances to set a booking lead time where the same day reservations aren't allow but the guest can book until the midnight of the day before the check-in-

    2 votes

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  5. can you take away the words “code expired” that pops up under the promo code window until you type it in in its entirety? Why have those words pop up until the code is entered in fully - if in fact it is expired. This features throws people off and I lose bookings. It is confusing to people typing it in.

    1 vote

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  6. Introduce a centralized system that allows property managers to flag and block problematic guests across all properties within an agency. Currently, guest issues are tracked at the individual property level, allowing repeat offenders to book other listings within the same portfolio.

    This feature would enable agencies to mark guests as “Do Not Host” or “High Risk,” add internal notes, and automatically block or flag future booking attempts across all properties. It should also include alerts for flagged guests and team-based permissions for managing guest status.

    Problem It Solves:
    Prevents repeat negative experiences, reduces financial risk, and eliminates the need for…

    4 votes

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  7. Property managers using Enso to manage security deposits must disable Hostfully's Security Deposit feature to avoid duplicate collection. However, this also prevents the security deposit from being displayed on Booking.com and Vrbo.

    As a result, guests are only informed about the security deposit when Enso contacts them after booking, which can appear suspicious and lead to abandoned verification, support requests, or booking cancellations.

    Requested improvement

    Allow Booking.com and Vrbo to display the security deposit while Enso remains responsible for collecting and managing it.

    This would provide a smoother guest experience and improve the integration between Hostfully and Enso.

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  8. Please add a floating WhatsApp logo icon so clients can directly text me on WhatsApp

    2 votes

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  9. It would be great if Hostfully could integrate with EventConnect so bookings and availability could sync automatically between both platforms. This would save time and reduce manual work.

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  10. The map on the Direct Booking Site is zoomed in too closely by default, making it difficult to view the locations of properties. Guests have to manually zoom out every time they visit the map.

    2 votes

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  11. It would be very useful to have the option to combine the condition "day of the week" with another condition where the trigger is fired every X days.

    In my case, I would like to send out a message every other week. I have a trash collection schedule that alternates between trash one week and trash and recycling the following week. I created two separate templates that provide instructions for my guest who are scheduled to stay over the designate collection day of the week. I want to be able to provide them with clear instructions.

    Also, I believe more…

    2 votes

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  12. Currently, the language displayed on the Hostfully Direct Booking Site is determined by your browser’s language detection. But some languages are not patchy.

    It would be great if we could edit and manage different languages of the Hostfully direct booking site

    2 votes

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  13. Our guest was locked out on check-in day because their Hostfully Devices PIN never became active on our Schlage Encode lock, even though the booking log said "Lock vendor confirmed SET PIN ... door code was added."

    Cause: Hostfully generated the PIN from the last 4 digits of the guest's phone number, and those same 4 digits were already on the lock as our pest control contractor's code. The lock rejected the duplicate, but Hostfully still logged it as confirmed and sent the code to the guest. The daily re-checks only compare against the PMS ("already set in the PMS"),…

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  14. It would be very helpful to hover over (or click open a pop up box) to see the copy of the message that's scheduled rather than having to note the template name and revert to the Templates page to see the copy.

    1 vote

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  15. I'd like to be able to adjust the date/time of scheduled reviews (really, this is great for all scheduled messages). For instance, if I have reviews scheduled to go out 3 days after the stay but decide to go ahead and post the day after, I'd like to be able to choose to "send now" or simply get the option to update the date and time from that page.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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  16. Have the system send a quick confirmation to the host when a customer has signed their rental agreement "Guest XYZ due to check in on ABC Date has signed the rental agreement".

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  17. Our listing is across from a major museum and school for people who are blind and low-vision, which means many of our guests likely need this accommodation. Because of this (and, just being polite/inclusive writing practices generally), it's very important that we have "visual descriptions" for photos, to describe in text exactly what a photo shows. Captions aren't the same because I'm not going to say "four stools," etc. in a caption.

    Right now, the workaround is just partial syncing to Airbnb, but of course, that takes away most of the benefit of using Hostfully across multiple channels.

    Please help…

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  18. Right now, all jobs appear as blue dots in the Central Calendar, even after a cleaner accepts them. The only way to confirm acceptance is to open each job and check the status label (NEW vs SCHEDULED). This makes it difficult to quickly scan the calendar.

    In the cleaner’s Service Hub calendar, accepted jobs already appear as green dots. It would be very helpful if the host calendar also showed green dots for accepted jobs so hosts can instantly see which tasks have been confirmed without opening each one individually.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  19. 1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  20. In the set room section I want to have a property layout type.

    1 vote

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