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  1. Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.

    Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.

    Overall goal: automate the properties onboarding process and eliminate manual work.

    2 votes

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  2. Currently, both Hot tub and Jacuzzi in Hostfully are mapped as Hot tub on Airbnb. However, the Jacuzzi is a bathtub which has jets. This is different than a hot tub. There shouldn’t be a hot tub amenity and a Jacuzzi amenity if they mean the same thing.

    2 votes

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  3. log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL

    5 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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  4. Be able to see which mode (guest/vacant) is currently ON on my thermostat.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  5. Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  6. I still would like to raise the request to change the obligation to fill the email address.

    If platforms provide their internal address - it is ok for system to take it. But even they are not releasing the real address of the guest.

    every dummy email is wasting of our time to fill it and can cause some issues to release information and data somewhere that we have no control where it will end up

    2 votes

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  7. To significantly improve calendar and mobile functionality, we request two key updates: 1) Implement an "Expand All Properties" button on the main calendar to instantly display all unit bookings, eliminating the need for tedious manual expansion and allowing hosts to quickly view inventory across the entire portfolio. 2) Integrate the "Rebook/Extend Stay" feature into the mobile app, allowing hosts to rapidly create an extension booking for current guests from any location, enhancing efficiency and improving responsiveness to guest requests.

    2 votes

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    1 comment  ·  Calendar  ·  Admin →
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  8. Enable Hostfully to automatically collect and remit taxes for direct bookings, similar to what some competitors (e.g. Hospitable Direct Premium) currently offer.
    For direct bookings, Hostfully allows users to configure and charge taxes, but the responsibility of filing and remitting those taxes remains fully manual.
    Automatic tax collection and remittance would be a major value add and a true “game changer” for direct bookings

    2 votes

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  9. no emails go out when bookings are made via travelstaytion and the option is not under trigger channels selection

    8 votes

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  10. 2 votes

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  11. 62 votes

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    8 comments  ·  Payments  ·  Admin →
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    Hi everyone 👋


    Thank you for voting for the idea “Automatically charge Stripe balance payments (second payment) for US guests on Vrbo.”


    We’re excited to let you know that this feature is now ready for a beta phase, and we’d love to invite interested customers to participate.


    What’s new?

    When enrolled in the beta, reservation balance payments will be automatically charged via Stripe for:

    • Vrbo reservations
    • Booking.com reservations


    How the flow works

    1. A guest books on Vrbo or Booking.com
    2. The guest pays the deposit on the channel platform (or, in the case of a 0% deposit, provides their credit card details without an initial charge)
    3. When the balance is due, Hostfully will automatically charge the remaining amount via Stripe
    4. If the automatic charge fails (e.g. insufficient funds, expired card, etc.), we will fall back to the existing flow and send the usual balance due payment request to the…
  12. be able to use the same account for different profiles under the PMP

    5 votes

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  13. Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.

    There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:

    Greatly improve efficiency in finding past communications
    Save time when retrieving important details
    Provide a smoother workflow for property managers
    Benefit not only our company but also other users who face…

    5 votes

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    1 comment  ·  Inbox  ·  Admin →
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  14. Add Support for Authentication Providers

    Please add authentication providers such as Google and Apple and Facebook so we are out of the password business......

    3 votes

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    Hi everyone!

    Updating the status back to "under review" as we had some changes on our roadmap and have two projects to be done before we can jump to SSO with Google.

    We will update the idea card once we have a better understanding of the timeline.

    Thanks a lot for your patience.

    Best, Kathi

  15. There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.

    3 votes

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  16. I’d like to request the ability within our PMS to set an age restriction for our properties—for example, to only accept guests who are 21 years of age or older—and automatically prevent bookings from anyone under 21.

    Could this feature be developed to work across all connected channels (not just Vrbo), so that age restrictions are enforced automatically at booking?

    6 votes

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  17. I would love the option to archive photos without permanently deleting them, with the ability to unarchive them and make them live again. This feature would retain the captions and be especially helpful for managing seasonal photos.

    19 votes

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  18. The calendar on the direct booking site doesn't allow you to select dates, view pricing or click on dates to make a booking and just seems to be for display only.

    This functionality (like the calendar widget), would greatly improve user journey.

    5 votes

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  19. We would like the ability to set a flat monthly rate for properties, rather than relying solely on nightly rates. This would allow guests to book accommodations on a monthly basis at a fixed price (e.g., $2,100/month), which is especially useful for mid- to long-term stays.

    6 votes

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  20. When communicating through Hostfully and it is a VRBO guest communication- I can't send a link to another vrbo property via hostfully. I have to go through the VRBO messenger.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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