1651 results found
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Expose externalBookingId information if present for lead created via API
Currently, the lead modal only displays the externalBookingId for leads originating from Airbnb, Vrbo, or Booking.com. However, when leads are created via the API, whether through an Agency API key, channel integration, or website integration, and an externalBookingId is provided, this field does not appear in the lead modal.
Please expose the externalBookingId in the lead modal UI for all leads where this field is present, regardless of the source. This includes leads created via the API.
2 votes -
Keep responses to emails in the same thread.
When communicating with a guest, it would be helpful if the guest sees the relevant communication in one thread, instead of each response opening a new email thread.
19 votesCould you please provide more information, and maybe screenshots? We do not understand this request. In the Inbox, all the messages related to a particular booking/guest already appear in the same thread. Thank you.
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Display rate multiplier in order details
Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%
4 votes -
3 votes
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Provide an AI auto-responder feature for the Inbox
The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.
11 votes -
Ability to customize name of order adjustment so it can be pulled separately in report
This seems a ginormous oversight on the part of Hostfully, which could be very easily fixed - by not pooling together Fee / Service / Resolution adjustments into the one variable "Fee adjustment", and instead having a separate variable for each so they can be pulled in report separately.
8 votes -
Customizable date range for Analytics page
in the first version of the Analytics page, the date ranges are preset and cannot be customized for performance reasons. I want to be able to select a custom range.
40 votesCustom date ranges are planned for our next version of the Analytics page.
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Messages for Airbnb pre-approval
Templates or trigger for Airbnb pre-approve. At the moment, there is no messages sent to guest when we Airbnb pre-approve the inquiry from Hostfully or the pre-approve is about to expire
2 votes -
Per-night rent is not showing in new lead modal
In the new lead modal, you cannot see per-night rent amount like the old modal which is hard for us to compare with the daily pricing. It would be helpful if there is a dropdown list of per-night rent.
2 votes -
Metric in Analytics on how many people viewed the properties
Have a metric in Analytics on how many people viewed the properties
2 votes -
Upsell early check-in/late check-out per calendar availability
It would be extremely useful, and some places like breezeway and charge automation are already offering it as an add on. Basically an upsell like early check-in, or late checkout that is only offered if there is a gap night.
2 votes -
Be able to include variables for reservation pricing, such as order statement, to send SMS templates to owners for bookings notifications
It would be helpful to send how much the guest paid and per per-night pricing by SMS messages to the owner
1 vote -
The extra guest fee for an Airbnb reservation should be shown in the lead modal price breakdown, instead of in the total rent value.
The extra guest fee for an Airbnb reservation should be shown in the lead modal price breakdown, instead of in the total rent value.
2 votes -
Ability to modify Search widget on direct booking site
Ability to remove 'Guest filter' in Search widget and adjust the Max guests display on direct booking site to base guest number instead.
We have multiple units on one property. When guests stay with us we can accommodate up to 81 guests. but if they place that in the guest search it won't populate with anything because each unit can only host about 2-5 guests. This also goes along with being able to rent out multiple listings on the same order.
2 votes -
Rental License Expiration Date Report
We would love the ability to run a report to export Rental License expirations for our listings to track and manage!
3 votes -
Allow 99 photos to push to Vrbo.
Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?
6 votes -
2 votes
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Federal holidays highlighted on Calendar
Have holidays highlighted on the calendar. Most owners have minimum stays for holidays or different pricing.
4 votes -
Tax ID in the Property Level
Only tax IDs on the agency level is supported, so they are synced to Airbnb. It would be good to have it at the property level so the owner ID can be used.
2 votes -
Align Common Space Handling with Airbnb Changes
Currently, photos and beds assigned to the Common Space room type are not displaying correctly on Airbnb. This is due to Airbnb’s decision to sunset support for the common_space designation by July 2025.
Please help update the common space mapping to align with Airbnb's update.
6 votes
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