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1738 results found

  1. Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.

    16 votes

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  2. We need to be able to filter by channel while setting up a property report.

    4 votes

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  3. I'd love to have the ability to recall email that went out in error.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  4. Add a cancellation date field on enhanced reporting

    13 votes

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  5. 1/ Current Behavior:
    When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.

    2/ Feedback / Suggested Improvement:
    It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.

    3/ Rationale:
    Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…

    2 votes

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  6. Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.

    11 votes

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  7. Currently when using the calendar scroll bar, if you move the bar a little too much the calendar skips several months.

    Trying to scroll back over the past month places you 3 or 4 months back. It is too sensitive.

    2 votes

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    received  ·  1 comment  ·  Other  ·  Admin →
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  8. would be nice if the team could develop a routing to generate a pdf receipt for guest

    76 votes

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  9. It would be extremely useful, and some places like breezeway and charge automation are already offering it as an add on. Basically an upsell like early check-in, or late checkout that is only offered if there is a gap night.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. Currently, the Analytics page only displays rental revenue in the property's active currency setting. If a property has bookings in multiple currencies (e.g., EUR and USD), only the revenue matching the current property currency is shown. This causes misleading or incomplete financial data, especially for properties that have recently changed currencies or accept international bookings.

    Suggestions
    1/ Add a currency filter or multi-currency breakdown on the Analytics page
    2/ Include all revenue data regardless of currency, with clear labeling
    3/ Option to normalize revenue to a single currency (e.g., convert all to USD based on exchange rate)

    2 votes

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  11. 2 votes

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  12. During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.

    2 votes

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  13. in the first version of the Analytics page, the date ranges are preset and cannot be customized for performance reasons. I want to be able to select a custom range.

    60 votes

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  14. 28 votes

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    started  ·  4 comments  ·  Reviews  ·  Admin →
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  15. When we send text messages to potential clients with links to our listings, the Hostfully logo appears instead of our company’s logo.

    It would be really helpful if we could update this so that the agency logo logo appears in these communications.

    This would enhance branding and make presentations to clients more professional.

    8 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  16. The small icon that shows the auto-refund status is not showing in the booking details along with the other status icons (Rental Agreement signed & Guest Details icons). This should be consistent with the pipeline status icons.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. 2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  18. Currently, the property endpoint returns the Airbnb ID but not Booking.com or Vrbo IDs. Also, the property-channel-links endpoint only includes channels like Homads, Vacaymyway, Golightly and Hometogo (if any)

    It would be beneficial if the API could return Booking.com and Vrbo property IDs as well, since they're major platforms many of us use. This would make it much easier to manage listings across channels through automation.

    4 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  19. Currently, we can only pre-authorize a guest's credit card for the security deposit for up to 7 days. We would like to request an option to extend this pre-authorization period—ideally up to 30 days.

    1 vote

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  20. Could you please assist us in creating this report? The State of Rhode Island is requiring us to submit this information on a quarterly basis:

    Registration Lic. Number

    Municipality

    URL link for listing

    Number of nights occupied during the quarter

    3 votes

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