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Property Management Platform

Property Management Platform

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  1. Add a report feature that displays the dates and amounts of each payment Airbnb submits for long-term bookings. This would help property managers track transactions with multiple payments more easily.

    1 vote

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  2. I would find it very helpful if the software had a spellchecking facility, whereby a word / grammer would be underlined showing the user there was a possible error. I have often rushed and responded quickly to messages to guests and realised after sending there was a small spelling error / mis-typed word. This can look unprofessional. There is probably one here!!!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. It would be great to be able to "replace" or "update" a single photo right at the photo you want to replace. This way I don't have to drag the new photo after uploading it all the way from the bottom, describe, tag it, and map it all over again.
    I'm always changing things out in a room and needing to re-shoot so my expectations remain as 'what you see, is what you get'

    1 vote

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  4. It will be great to add those channels as part of the triggers options. That way we could automate specific messages to guests coming from them.

    1 vote

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  5. It would be highly beneficial to introduce a feature allowing users to create custom channels in Hostfully, beyond the standard ones like Airbnb or Booking.com. For example, users could add channels like "Reception Desk," "Travel Agency Partnerships," or "Corporate Bookings" to track more specific booking sources. Additionally, implementing color-coding options for these channels would allow for easy visual differentiation and streamlined data analysis at the end of the season. This added flexibility would make managing and analyzing bookings much more intuitive, especially for businesses with diverse booking sources.

    4 votes

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  6. Ability to select which fields from the reservation you would like to hidde for example: phone, email

    example: think about that you are haddling a reservation from schratch and in between since the owner has his telephone number he calls the guest to ask if we did our job well or even to pass him through to another property of his that we are not managing.....can you imagine what can cause this to us?

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  7. The ability to see on one screen; day, week, month, individual selected quarters and year comparisons for property or all properties. More options with the reporting overall.

    EX: March 25 v March 24, March 23 etc.
    EX: Q1 24 v Q2 24 or Q125

    1 vote

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  8. Allow to create new conditional formulas with "Date" as a formatter.

    5 votes

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  9. Payment processing fees are a lot and add up as an expense. Please add an option to charge the guest for payment processing fees when using Stripe as a payment processor.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. I've added tags to all of our properties and its great. I can now filter properties using the tags on the calendar etc. But I can't seem to filter using the tags on the analytics page where this would be particularly useful.

    1 vote

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  11. Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.

    4 votes

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  12. I d like my balance template triggered everyday until full payment is complete.

    2 votes

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  13. Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    10 votes

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    • we can add and remove a chargeable service to existing boooking
    • have a payment link (Stripe) for an extra payment if required
    • and I believe refund is already supported through order balance when it becomes negative (I hope)
    • it has to work for any OTA, not only for direct bookings

    This is useful if you want to charge for early check-in or late check-out, for example. And any other additional services an agency may have.

    Best regards,
    Alex

    1 vote

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  14. Able to rename the report following the property filter

    1 vote

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  15. Rental License number appears on the report

    1 vote

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  16. I create a profile, King Bed splittable in 2 single

    2 votes

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  17. Add the variable [nameoflisting] variable to the review template.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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  18. Task management 'complete' button for guest, team messaging.

    For example, a potential client with 200 listings based in Australia would like to be able to slightly task manage within the unified inbox. For example, a guest asks to replace something, the team can read the message, take on the task to do the job, and in the unified inbox, be able to mark the job as complete.

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  19. Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest

    3 votes

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