1964 results found
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Provide a template variable for number of pets
As a VRM, I want to have a variable to populate number of pets in the template to send to my cleaners.
26 votes -
Ability to adjust the pincode access time
From this article
https://help.hostfully.com/en/articles/2725484-hostfully-remotelock-integration
=> Lead details only apply to checkin/out DATES, not times. We don’t currently have a way to send times from the Lead details to the lock providers.
On remote lock, the check-in and out time is used as the default check-in/ checkout.PM wants to have the option to change the activated pincode time when he wants to offer early check in or late check out.
21 votes -
Integrate with Rently
Request to add Rently smart home integration. We use Rently and they support reservations.
1 vote -
Recorse for confirmed, unpaid bookings if guests don't pay
At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.
7 votes -
Filter Inbox by payment status
I want a filter messages in the inbox by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.
5 votes -
Separate rental agreements per channel
Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.
5 votes -
Apply email settings on scheduled report
Show the emails with reports to the owners as sent by the agency with email settings
2 votes -
RemoteLock - Support Default Guest Time Setting from the Stay Details Tab
I’d like to set “Default Guest Time” so that pincodes can be generated at a custom time rather than the default agency checkin/checkout time.
10 votes -
Hold Extension Template
The ability to send a template or automate a template to guests if a hold is extended via the Pipeline.
3 votes -
Change default area code on Client infomation to where we located
Modify the default area code in the Client Information (Lead Detail) to match our location instead of the US code, as not all of our users are based in the US and the majority of our bookings come from within our country.
5 votes -
Turno's cleaner calendar visibility on PMP
are there any plans to interface the cleaning application Turno into the calendar view on Hostfully? So we can see who is assigned to the cleaning from that page without going to Turno?
7 votes -
Name statements which we share to owner portal
When sharing a report / statement with an owner so that it appears in the owner portal, it would be nice to be able to name the file so that the owner can know which month the report pertains to. Ie, i would like to name the report "September Owner Statement" so that the owner can know which is which from the long list without having to open it.
21 votes -
Notifications for booking cancellations though Hostfully web/ mobile app
We already get the notification from each platform about cancellation through text message and email. What I want to have is the notification through hostfully. If we get any cancellation information in dashboard or inside of hostfully app or web, it should be more intuitive and easy to collect all of the information
9 votes -
Change what get's added when you use the shortcodes
When I use the codes "Your reservation begins on [$LEADCHECKIN$] for [$LEADNIGHTS$] with [$LEAD_GUESTS$]."
What populates in the message is "Your reservation begins on Wed, Sep 11 2024 for 4 with 6. "
If you could make it say "4 Nights with 6 Guests" that would be significantly better.
1 vote -
Make Direct Booking site pricing details editable- Units section (not frontpage)
Not being able to modify DBS price display for Units once you click from frontpage shows an average price which is higher than half of our year and can turn away guests that are looking for lower prices. This is misleading guests.
It should be exactly the same as the units that show on the front page.
3 votes -
Be able to set the trigger of the Airbnb post review less than 24 hours
Be able to set the trigger for the review post on Airbnb in less than 24 hours.
Currently, the review post trigger just only allows the setting more than 24 hours after stay ends.3 votes -
Ability to edit pre-arrival form
Would be cool if we could have more editing possibility over this pre-arrival form. If we could add some text, for instance if I could add a text-box above the esimated arrival time:
"Please note that arrival time is possible from 3pm" or if a message could show saying "only from 3pm" for isntance.Instead of custom field, if we could chose the way we want to organize info on this pre-arrival form with "drag and drop" of elements.
26 votes -
Dropdown location options on the Direct Booking Site
Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)
8 votes -
Rental Conditions: ability to use variables and HTML formatting
In Agency Settings -> Rental Conditions and Property -> Rental Conditions, add the ability to use template variables and HTML formatting.
Some examples of how we could use this:
- Use variables in the Agency Rental Conditions to include property-specific information, allowing us to have a single common text.
- Include specific booking data such as damage waiver, number of nights, the actual guest name, etc.
- The ability to format the conditions makes it far easier for a guest to read and understand.8 votes -
2 votes
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