1809 results found
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4 votes
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Restore report
We accidentally delete reports sometimes and it would take time to have them back. It would be nice if there's a restore feature
2 votes -
Send Now Feature
It would be useful to have a "Send Now" option on Scheduled Messages for example for those guests who want their check in instructions early.
28 votes -
Trigger for when additional nights are available before a guest checks out.
We are looking to send messages to our current guests when there are additional nights available at the property they are staying at. In order to automate this process we would need a trigger that sends the message 1 day before check out if the property is available for the guest to extend their stay.
21 votes -
Improve "minimum price rule" logic
When activated, the minimum price rule does not seem to generate the desired prices.
We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.
2 votes -
Send emails to guests from different email addresses
Would it be possible to send manual messages from one email address, and automated emails from a different email address?
4 votes -
Add Airbnb cancelation options
Cancel Airbnb reservations do not have all the same options as Airbnb. there should also be an option that the guest isn't following your rules
2 votes -
Variable Data Support for "Discount Code" Used Inside Inquiry / Booking form on the Direct Hostfully Booking Site
We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop…
2 votes -
1 vote
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2 votes
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The deposit percentage and balance due date on the Payment Request Page should correspond with for Guest Reservation Extension Data
Incorrect deposit percentage and balance due date on payment link when it's extended checkout date
Step to reproduce
- Booking is fully paid
- Extend checkout date
- Send payment link again
- Check the payment information on the Payment link and ensure that the deposit percentage is set to 50%, as indicated on the Property Settings page. This should reflect the actual deposit amount, after any changes have been made. Additionally, please note that the Due Date should still correspond to the original booking date.
We find out this is really confusing for both guests and us. It should be updated according to…
1 vote -
Capture change of order in financial report
Right now, the variable {ORDERTOTALAIRBNB_DIRECT} will extract the total Airbnb amount before the Airbnb cancellation.
1 vote -
Have the variables support the first payment paid in the template
I have payment settings, 10% collected at the time of bookings, and the remaining 90% to be collected 90 days before arrival.
I would like to state the amount of 10% the guest paid in the template (for example: if the total booking is $100, guest paid $10 at the booking, I want to show $10) after the booking is confirmed.
1 vote -
Allow to have sound notification for inbox tab
On web browsers, It's difficult for us to keep up with new messages since we don't get notified when we receive them. It would be helpful if we could get a sound or push notification even to aware about the message.
1 vote -
Offer Check-In instructions in different languages
Guests receive an automated message in a specific language, but the variable "check-in instructions" from the property page can not be created in multiple languages. Many guests receive a german message, but the access instruction in that message are in english, this is a very bad guest experience.
2 votes -
2 votes
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Test a trigger feature
Be able to test a trigger with a click of a button
2 votes -
Add Superhog condition to trigger - complex condition
On the complex condition trigger which sends out check-in details.
I need the condition when Superhog checks have been made then send out the check-in details.8 votes -
2 votes
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2 votes
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