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1796 results found

  1. Be able to edit the "Security deposit returned" option.

    2 votes

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  2. At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.

    14 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  3. We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages she will receive. consolidating all the booking reservations into only one message?

    2 votes

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  4. 1 vote

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  5. On the property fees and policies tab, under property expectations, it shows the Airbnb and Hostfully icon. However, these expectations do not appear on the Hostfully direct booking website. This is an Airbnb feature only. Can we remove the Hostfully icon here so it is not confusing/misleading?

    2 votes

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  6. It is misleading to have it titled "internal" because it does show up in several guest facing areas.

    2 votes

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  7. It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.

    2 votes

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  8. When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.

    2 votes

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  9. 2 votes

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  10. Current behavior:
    If guests enter the telephone numbers with double code, it will be imported with the wrong format.

    => We would like the system to automatically detect the country code and remove the redundant if guests accidentally add area code 2 times.

    1 vote

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  11. Yes i saw it just desapointed as I need this just for a certain amount of client not all of them. So now I will need to change the system for only one transaction here in there not very fonctional

    2 votes

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  12. 5 votes

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  13. I want to automatically apply a 11.57% rental tax rate for short-term stays and a 1.5% rental tax rate for long-term stays (over 30 days) when guests book, depending on their stay duration.

    2 votes

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  14. Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).

    3 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  15. Support feature where we can turn off the Instant Booking mode for Airbnb channel or not have Booking mode automatically changed into Instant Booking when connecting to Hostfully.

    1 vote

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  16. 1 vote

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  17. I want to connect my Hostfully account with LEKKESLAAP / TRAVELGROUND, local South African platforms

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  18. We manage over 120 properties. So keeping track and scheduling reoccurring tasks like AC service or replacing batteries in door locks would be a great help. We would also use this feature to schedule weekly inspections of properties that are currently not occupied.

    6 votes

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    under review  ·  0 comments  ·  Service Hub  ·  Admin →
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  19. I want the auto-assigned leads can be hidden on Dashboard,

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  20. In the search page, I want to use the drop-down of the property/cabin name instead of locations.

    I want to have ability to customize/select which fields to be used in the search in direct booking sites.

    2 votes

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