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1653 results found

  1. Currently, the feature Ignore tax charge feature is only applied to the Rental Tax. It should be applied to all the taxes in the setting.

    3 votes

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  2. Currently, the property photo section displays images vertically, one below the other. While functional, this layout can make it difficult to view the overall sequence or organisation of photos.

    We propose implementing a gallery-style view, where 4-5 photos are displayed per row. This change would allow users to better visualise the sequence of images, organise them more efficiently, and easily select multiple photos for deletion or editing in bulk.

    This enhancement would streamline the photo management process and improve the overall user experience.

    4 votes

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  3. Please update the category Icons in the digital guidebook. Not only is it a very small list, but the search function is terrible. There are so many things that are missing. Rock climbing, dancing, Arcade etc. Trying to search for a controller or icon for an arcade? A controller icon only comes up when you search sports....This needs major help.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. Since only 5 tags are allowed per property, it is not enough to filter searches on the direct booking site. Since we tag State & City, that counts for two.....if we have a hot tub, fire pit, pet friendly, 30 day + stays and mountain views, it will not appear in all those additional featured searches.

    1 vote

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  5. Booking.com requires more details from Hostfully.

    Right now the bed-setting arrangement in the property main settings hostfully tab only allow us to mark if the bedroom had a bathroom, but not where the bathroom is (inside or outside the bedroom)
    Please make sure we can adjust this inside horstfully please :)

    1 vote

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  6. Hi UserVoice Support,

    We are requesting the addition of a booking date variable in the system, specifically to insert the date of the first payment (i.e., the initial booking confirmation) into guest receipts and booking communications.

    This date is not only important for guest records and travel insurance purposes but is also a requirement under the Travel Industry Council of Ontario (TICO) guidelines. TICO mandates that travel agencies provide accurate transaction documentation, including the date on which the booking or first payment was made.

    Having this variable will allow us to automate compliance and maintain transparency with our guests while…

    1 vote

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  7. We don't get an email notification when booking.com sends us a message about our account. These are generally important messages that we need to be aware of or where we have raised an issue with them and they are responding. Unless we remember to keep logging into BDC and going to the BDC inbox for that specific property, we would never know we had the message.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  8. Currently, we are only allowed to offer percent discounts, or figure discounts to a promo code, but I would like to allow some of my VIP repeater guests the privilege of having a lower minimum night stay during peak periods, say, minimum 2 nights instead of my usual minimum 4.

    1 vote

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  9. Add a field to allow updating the agency commission while setting pricing periods.

    6 votes

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    received  ·  1 comment  ·  Agency Settings  ·  Admin →
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  10. Ability to display YTD payout as a column in the owner reports.

    1 vote

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  11. Since working with APIs is unpredictable by nature, in this case, something went wrong and the credentials in our system were not updated as expected.

    This is expected, as a lot of processes can go wrong, from network issues to database issues and more.

    This is the reason I think that cases like the one we are discussing are expected and we will face them again in the future. It is not anyone's fault, it is the nature of the process.

    Because of this, I think if the refresh token could always stay the same, we would easily update the…

    1 vote

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    0 comments  ·  API  ·  Admin →
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  12. As standard we take the security deposit/ balance from guests at 60 days before arrival. However, on booking.com their terms are different and the deposits aren't taken until 14 days before arrival.

    We would like a way to stop their balance showing as outstanding and 'red ring' on our pipeline until their payment is actually due

    2 votes

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  13. At the moment, Hostfully only supports LOS discount for Vrbo while on Vrbo it has Seasonal or Early booking discounts as well. It's not possible to apply those discounts on Vrbo as the calendar is blocked due to integration with HF

    2 votes

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  14. In the Owners list, she'd like to see Owner's, mailing address, phone, which properties (property names) this person owns.

    4 votes

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  15. 3 votes

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    1 comment  ·  Payments  ·  Admin →
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  16. Vrbo new listing discount or any discount should appear under Rent section instead of Fees section because it's deducted from Rent amount actually

    2 votes

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  17. Certain variables, such as [$TRANSACTIONAMOUNT$], [$TRANSACTIONID$],[$GUESTINFOURL$]- which leads to the pre-arrival form, and others are only functional in system templates. I'd like to be able to insert them into custom templates so that I can have more control over formatting, colors, branding, and when these messages are triggered.

    3 votes

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  18. Ability to push out parent listing without unlinking the subunits for booking.com

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  19. It would be useful to push the bathroom data from Hostfully to booking.com so it does not have be set up for each property in booking.com. This has to be done 99% of the time.

    5 votes

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    under review  ·  1 comment  ·  Channels  ·  Admin →
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  20. The Dashboard and Analytics formulas miscalculate unbooked nights for parent/child listings. If a parent/child property has one unbooked night, it's counted twice, causing occupancy rates, ADR, and other metrics to drop inaccurately.

    Need to adjust Unbooked Nights Formula for Accurate Master-Sub Occupancy Rate

    2 votes

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