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1726 results found

  1. iCal sync can keep the past reservations. While we use this feature since we use all apple products and for our owners.

    We manage several properties and all of our owners use iCal to view bookings or put blocks on for themselves. We also use this for the cleaning business we run. It allows us to have all of our rental cleanings and bookings in one spot, and allows our customers and clients to add dates themselves, taking the burden off of us. Our rental cleanings don't use Hostfully.

    We are just trying to keep all of our calendar items…

    5 votes

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    0 comments  ·  Calendar  ·  Admin →
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  2. We often get real-time requests from owners about their current balance. And also we always want to make sure their balance is positive and at a minimum like 500$ or 1000$.

    By being able to see the owner's balance in an easy way we can manage their portfolio better.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  3. As the Mailchimp user, I want to request a feature to know when the most recent data transfer from Hostfully to Mailchimp occurred.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  4. When Property Manager views payment details, please provide a breakdown of the Stripe Fees (the ones from Stripe/Hostfully).
    Show a breakdown of Payment and invoice amount.

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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    We can not display Stripe fees in the order details, because we do not have this information until the payment is made. The fees can be shows in the Enhanced Reports though, included in the processing fees for the booking.

  5. When setting a new property directly at Hostfully (HF) to export it to other channels, an option to block dates before launching will make it easier instead of creating and then going to calendar to block dates.

    1 vote

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  6. In Hostfully I created titles in English and French. But in BDC, they are only displayed in english regardless of the language I selected in BDC. This is a problem because we lose visibility by our french speaking audience.

    Therefor, I would prefer the internal property name to be displayed in BDC. Also, this would make it easier to find the property in the BDC extranet group page.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  7. Under Properties > Photo tab, I want to assign multiple photos to specific rooms so that when guests click on the main photo for the "Where You'll Sleep" section on Airbnb, they'll be taken to a page with all the photos relating to that room.

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. I would just like reminders sent to guests who have not yet left a review, if they have left a review then they do not get the reminder,

    So a set message encouraging to please review the property

    2 votes

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    received  ·  0 comments  ·  Reviews  ·  Admin →
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  9. As a PM, I would like to export Pre-arrival form data via reports. However, extra guests do not show up in Logistics Report.

    5 votes

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  10. As a PM, I would like to share certain transit information on the public listing and more specific how-to in the directions shared only with confirmed booking guests.

    "Transit" section Hostfully is mapped to both Getting Around (public) and Directions (only shared after booking is confirmed) on Airbnb. The purpose for these fields are very different. "directions" may have more exact details about getting to the home, which is quite different from a public-facing "Getting Around" section

    So they should be separated.

    6 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  11. Currently the calendar is limited to 6 months in the past and 15 months in the future.
    I would like to expand the future to at least 2 years, if not indefinitely.

    8 votes

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    Beta release  ·  4 comments  ·  Calendar  ·  Admin →
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  12. Why should it be that the creation of an email template should be tested on a live guest? Please allow the ability to send a test email to confirm that the email appears the way it is intended.

    2 votes

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  13. Any time we make changes in Hostfully, we are reactivating a snoozed or unlisted listing. If I'm trying to work out my pricing and it's too low or change my house rules to address some kind of problem with a past guest, I'll snooze or unlist on Airbnb (my only channel). However, if I change even the description in Hostfully, this reactivates my listing on Airbnb without notifying me. It would be great if Hostfully could send a notification or have a pop up reminder, maybe when before you hit the Save button on the edit screens for the listing.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. 4 votes

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  15. We would like to know what cleaners or service providers are assigned to what listing

    2 votes

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  16. Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).

    2 votes

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  17. At the moment, only rooms with beds are listed under “Where you’ll sleep“ on Airbnb, even if you assign a photo to a room that does not have beds, the photo will not be shown in the “Where you’ll sleep“ section.

    However, if the listing wasn't connected to Hostfully, everything can be set on Airbnb normally. Living rooms which don't have beds still can show photos. The living room photos now disappears upon connecting with Hostfully.

    We need you to support showing photos in Where you'll sleep section even when the room doesn't have beds

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  18. RemoteLock pincode should be automatically created for future leads created before the integration. At the moment, the integration is not backward compatible, and I need to resave the previous applicable leads to get synced with RemoteLock.

    6 votes

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    Thank you for your feedback. We would need to make this configurable, because many PMs would already have entered pin code in another way and would not want existing pins to be overwritten.

  19. It doesn't make sense for us to have to enter WiFi information twice, both within Hostfully software.

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  20. I want to send service provider notifications when a service has been purchased both as part of a booking, and when guests buy it from the guidebook.

    2 votes

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