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  1. I'd like to integrate directly with Hotels.com from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    7 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  2. We have different departments that handle guest messages at different points in time throughout a guests' "stay". For example:
    - Reservation Specialist handles messages and booking modifications prior to a guests' stay.
    - House Manager handles messages from guests in-stay
    - Vacation Designer handles messages from booked guests and in-stay guests

    The inbox should allow the user to make multiple selections in the status and channel filters so that they can focus on the messages that apply to their work. These filters should save until the user changes them (use "apply filter" and "clear filter" logic, similar to the calendar)

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  3. A change log history for which shows which agent:
    - accepted the booking
    - communicated when
    - changed booking details
    - adjusted dates
    - changed price
    - cancelled a booking
    - changed property data
    - deactivated properties, channels, integrations

    Basically a history log for all bookings.
    Especially important when working with multiple agents handling the same booking.

    51 votes

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  4. Add a Don’t Email check box on a customer profile that would prevent them from getting messages. This could be very helpful when doing admin changes on a booking and you don’t want it to trigger emails.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.

    At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.

    For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…

    5 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  6. On the complex condition trigger which sends out check-in details.
    I need the condition when Superhog checks have been made then send out the check-in details.

    10 votes

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  7. I would like to have my agency address not being generated in Rental conditions or have option to hide it for security reason.

    9 votes

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  8. Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.

    I want to turn off system template on some bookings that we don't want to send out the message.

    2 votes

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  9. Serach Widget to include the field labels, like
    - location
    - properties
    - check in
    - check out
    - guest number

    As of now, only native Hostfully Direct Booking Site has those fields for search widget.

    7 votes

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  10. The side popup box is in the way. You have to click to move it on every single page. It would be great if this were somewhere less intrusive.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  11. 4 votes

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  12. Ability to bulk edit or clone photos from one property to another, especially for cases that we have one property with several rooms that have some photos similar.

    6 votes

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  13. Formula could be:

    Owner Payout = Gross Nightly Rate Revenue - PM Commission % - Service Fee
    (base on channels)

    or

    if airbnb, owner payout = rent * (1-commission%)- airbnb host service fee
    if VRBO, owner payout = rent * (1-commission%)*(1-15%)

    etc...

    6 votes

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  14. I want to integrate with Houfy, my friends get a good result from this channel

    3 votes

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    1 comment  ·  Channels  ·  Admin →
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  15. For the photo tag on photo tab, I need to type the name the same with the tag list. There should be a drop-down for it at least

    2 votes

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  16. When adding a lead, on the 3rd tab "Stay Details", the default Check-in time is 12:00 AM and the default Check-out time is 11:00 AM.

    It is a bit confusing. It's not a natural feeling to save something that looks wrong compared to our settings. So it would be better to have that Arrival and Departure time be default to the checkin / checkout time from Property Settings.

    1. Click Add lead
    2. Select Checkin, Checkout Date and Property
    3. Arrival and Departure time in Stay details tab are changed automatically to the settings of that property.
    2 votes

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  17. I would like to have this option to send triggers to guests who paid at least 50%

    4 votes

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  18. a guest has gone in to book online the payment has been taken and processed through stripe but the booking has not gone through. Dates are not blocked and neither them nor us have recived any confirmation. This is becoming a bit of a worry as it's 3 guests now. They have all said the browser was open for ages after as they were waiting for confirmation.

    3 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  19. I would like to extract the property city and state in my Booking report

    3 votes

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  20. Previously we were able to use a format in the property URLs that automatically added the discount code for the user. Now this type of format does not work anymore. We would like to have the ability to send discounted rates to the customers adding the discount codes to the property URLs.

    2 votes

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