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  1. In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.

    Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.

    It would be helpful to have separate line items for discounts in…

    2 votes

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    0 comments  ·  API  ·  Admin →
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    We partially support discount line items for v3.x, still need to have the other discounts exposed, like length of stay


    https://dev.hostfully.com/reference/getall_9

  2. Sometimes triggers are failed to send due to missing factors or bugs or something else.

    In most of the cases, we can re-fire the trigger and guest can receive the message they need asap, like checkin instruction or pin-code message.

    However, in some cases, it takes a little bit longer to solve the issue due to bugs. Thus, it would be much more convenient if we can have "preview message" in Message log and copy the text and send it from our personal email for urgent cases.

    I understand we can copy custom templates and change all variables but it's…

    3 votes

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  3. To have an "are you sure" tab before an integration can be turned off. It should not be so easy as to click it when scrolling through the integrations on my phone.

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. It would be great for there to be a complex trigger option after booking confirmation. If we could choose to have a message sent a certain number of hours after book, this would allows us to send a personal message prior to the automated messages starting. I know there are other work arounds but simply having the trigger option would make this simpler

    18 votes

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  5. Whimstay reservations are sent to quickbooks as if they are direct bookings, going into the agency clearing account. However, Whimstay is actually the merchant of record, and holds on to the funds until the guest arrives (like airbnb). These transactions should be reported to Quickbooks as going into a Whimstay Clearing account.

    2 votes

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  6. 1 vote

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  7. Currently, there're variables for LUID, Property UID & Agency UID but Order UID or Order URL.
    Sometimes Property manages need to take a quick look on the lead order while doing reports, so it would be helpful for them if the Order URL could be generated in reports

    1 vote

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  8. Given that many property management companies book beyond the current year, reoccurring scheduled reports need to have the function to report beyond the current year. At the moment, this is the furthest out you can select when scheduling a report.

    1 vote

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  9. It would be convenient to receive the inquiry notification and see in the template the actual inquiry received instead of just being notified there's a new inquiry and having to check the inbox.

    1 vote

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  10. It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:

    Hold requested for LMS 13 PAX by *****@yahoo.com
    The property has been put on hold.

    1 vote

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  11. Add owner filter to the inbox.

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  12. When scheduling enhanced reports, there should be additional options for the frequency of report generation. Currently, the only options are Daily, Weekly, and Monthly frequency. For those that use additional software that integrates with Hostfully to import reservations, a report is often needed more than once a day. Please integrate smaller timeframes, for instance, 1-hour - given that bookings can happen at any time and integrated software needs to stay updated with new reservations.

    1 vote

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  13. I want Hostfully to integrate with Site Minder channel manager.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. 1 vote

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  15. We want to be able to track the cancelation rate on a monthly basis.

    5 votes

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  16. When a prospective guest gets to my direct booking page, I want them to see all available properties with prices and star ratings.

    6 votes

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  17. I want to create in the financial report a field called ´final rent´where the values displayed are the final rent amount for each booking, after applying some conditional functions, considering the channel, and the currency.

    For example, IF channel is Booking, AND currency is USD, Multiply the rent amount per 400, and divide it by 800.
    Another example. IF channel is Booking, AND currency is ARS, divide the rent amount by 800.
    IF channel is Airbnb, don t apply any formula, but the rent value in the new created field ´final rent´.

    All these calculated values should be shown in…

    1 vote

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  18. Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics

    6 votes

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  19. Because we are a hotel with multiple cleaners, we are unable to utilize the turnover function you created. Instead, we have made our cleaners associates so they can view the calendar. I noticed in my dashboard (as manager) I can see a summary of notifications which show which properties have a check out and check in for the day. This is unfortunately not visible to agents... but we would really like for it to be. This would allow our cleaners and maintenance personnel to see exactly what rooms are turning over that day so they can get to work without…

    3 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  20. 1 vote

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