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1864 results found

  1. I want to set max 4 adults and max 5 children, max 6 occupancy in my BDC listing, and the current design max children = max occupancy -1 does not work for me so I want to have separate fields to set it so it can reflect correctly

    3 votes

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  2. When system sends an emails of 'new booking', it serves as no-reply email so when Owner replies to that email, it does not send to our inbox or email.

    It would be much more helpful for the owner to simply hit the reply button and write accept or decline and we can see that reply within Inbox, or at least it can be forwarded to our email in Email settings.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  3. Ability to schedule enhanced reports to run every hour

    2 votes

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  4. Integrate with Hello Guest Screen for a customized guest experience.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Have the PM notified when receiving a review from a guest that is less than 5 stars

    6 votes

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  6. When an account is canceled, Hostfully should not display the property when searching for it on Google.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  7. Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.

    11 votes

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  8. In Pipeline > Lead Modal > Client Information tab, I want to be able to type the letters to easily search for a country or language.

    1 vote

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  9. I'm having trouble scheduling the owner reports to be published on a certain day of the month. I was told that I could only have them run on the day of the month I set up the schedule, but it seems to be defaulting to the 1st of the month and that is not the right day for us to run said owner statements. Please help.

    2 votes

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  10. 2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  11. Sometimes we need to use iCal links instead of API connections for channels or platforms or websites that do not connect directly to Hostfully.

    However, it causes a major inconvenience that those blocks imported via iCal links prevent guests from completing their payments via Hostfully links. Therefore, we have to ask for support to remove those blocks every time a guest has that issue or we have to remove the links and wait for guests to complete their payment then add the link again.

    It's really inconvenient and time-wasting. Is there anyway we can improve this flow with iCal sync…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  12. It would be really helpful to be able to edit guest reviews before they go out to Airbnb guests.

    20 votes

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  13. Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).

    At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.

    10 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  14. As a VRM I would like to have a different agency/owner split per property per owner. Right now, the same agency/owner split applies to all properties that belong to a single owner. Instead, I would like to have different splits per property per owner.

    37 votes

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  15. I would like a monthly summary of the amount owed each owner all on one report instead of the line by line amounts. This would make it much easier for me to know what I need to send owners each month instead of having it all be on a separate report for every owner.

    1 vote

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  16. If I add multiple widgets using WordPress, only the first one will be displayed. I want to add multiple widgets without some extra work on HTML and JS.

    2 votes

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  17. The Min. Wknd Stay will be updated automatically for dates that have not been modified (Green color in Pricing page)

    For dates with Orange color, PM would have to manually modify the minimum stay or click "Reset", however, both of the Minimum stay and Daily Rate would be reset.

    As a result, manual work must be initiated because there're some weekend dates with dynamic daily pricing.

    It will take lots of time and effort to adjust each weekend once again. It'd be great if we can reset the whole pricing calendar from main settings.

    2 votes

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  18. We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…

    9 votes

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  19. Add the bed sizes as a category under 'amenities'. Since, the bed sizes are checked off under the main settings tab when setting the bedrooms, couldn't this easily be added to the property's listing information?

    1 vote

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  20. We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?

    18 votes

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