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1653 results found

  1. Allow you to set Booking Windows for different Channels - I.E. 3 Months for Airbnb - 6 Months for VRBO - Unlimited for Hostfully.

    This will allow users to drive traffic to their most preferred channel

    10 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  2. I would like a feature where we can automatically resend an pre-approval to a guest if the preapproval expires

    4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  3. Given the property has 2 descriptions and it's currently synced only English, that causes its invisibility in Dutch / French search ranking.

    I'd suggest to sync multi language to Google. That'd help with better search position.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  4. As a PM, I want the confirmation email of service purchases (both via Guidebook Marketplace & direct booking flow) to have more information such as the property's name so that I will easily know where they are booked if guests used a different credit card/name.

    13 votes

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  5. We would like the account name on Airbnb to appear as a signatory.

    1 vote

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  6. It would be helpful if the lead view has information of lead creator, something like "Created by..." and it can be pulled to Enhanced reporting. As we would love to see how our Booking Agents work.

    1 vote

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  7. Add a status marker indicating that you or your team have sent the payment request reminder to avoid multiple emails sent to guests. Similar to the marker that is added after Check in Instructions have been sent or the Pre-Arrival Form completed.

    1 vote

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  8. I want to add tax to line items in the lead modal.

    1 vote

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  9. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Lodgify feature - When collecting payments (before checkout), do we have policy and quote workflow? Where when she selects "returning guest" and she collects less upfront and allow them to pay over a period of time before staying, such as 20%, 30%, 50% etc

    1 vote

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  11. Ability to have 2-Way Message Sync from the API for message/thread accuracy across multiple tools.

    4 votes

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    1 comment  ·  API  ·  Admin →
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  12. In the system/custom templates, there's the option to add another language. However, when I want to manually send the templates to Guests in Inbox, it defaults to English. There should be the option to choose the language version in the Inbox.

    15 votes

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    2 comments  ·  Inbox  ·  Admin →
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  13. Support Airbnb booking creation date instead of the date they were imported into Hostfully.

    The imported reservations from Airbnb are showing the lead creation date as the day these reservations were added to Hostfully, not the actual booked-on date. This skews the reports.

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. Although VRBO already allows for security deposit collection, having something as well for Airbnb guests would be ideal! Automating a message 1-2 weeks prior to check-in, with a link to an invoice with deposit amount would be sufficient.

    It would be up to hosts to communicate properly with guests to set expectations that this invoice will be coming prior to their arrival.

    21 votes

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    planned  ·  7 comments  ·  Payments  ·  Admin →
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  15. Currently, the Guest Database/ Guest Information page is not particularly useful, but some small improvements could make it an extremely valuable asset.

    One of those changes would be to automatically add information entered in the pre arrival forms to the guests info page, and/or linking the completed pre arrival forms to the page.

    This would allow us to better monitor our guests, and anticipate their needs.

    17 votes

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  16. The When a customer is using the Vrbo Invoice Payment Method and they have a payment processor active, they would like to be able to only show the "bill me" option in Vrbo and remove the pay by credit card option.

    1 vote

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  17. We like to block a day after a long-term stay to give us the opprotunity to conduct a full, deep-clean and to address any issues and schedule maintenance.

    Having an "auto" block for each 30+ day stay allows this portion to be automated.

    5 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  18. some sub-units are missing from view in that calendar

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  19. At the moment, if I setup auto security deposit refund. The schedule will be cancelled when bookings are cancelled. Which is tedious.

    I would like to keep the security deposit refund schedule for cancelled bookings, like Airbnb.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  20. Show the name of the service instead of "1 job" on the calender in the property management platform.

    Also have different color dots that correspond to the status of the job

    8 votes

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    planned  ·  3 comments  ·  Calendar  ·  Admin →
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