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1809 results found

  1. As a VRM, I want to be able to delete a customer profile in the CRM (in all customers page) as I don't want the test customers listed there.

    2 votes

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  2. 1 vote

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  3. I would like to have an option that someone can add an early check in or late check out in a template email that can be set up as a trigger. It would be most helpful if the trigger went out for those who did not have a same day check in and out for the property.
    I would like this to be something they can add on the night before check in and night before check out. The current feature seems to be more for during bookings.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. I have one master and 2 sub units.

    For the majority of the booking window, I only want the master to be bookable while keeping the two subs totally blocked. If the master hasn't been booked and we're under 2 weeks from the stay date, that is when I'll unblock the two subs and have those be bookable.

    Currently this needs to be done manually.

    4 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  5. I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
    Sometimes I want to change the order they show up or just edit one...
    There is no way to do this.
    I have to delete them all and add them all back.
    Feature request is:
    1) Edit existing Rules
    2) Rearrange the order or Rules

    9 votes

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  6. Group templates and triggers by specific property or unit number.

    22 votes

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  7. For Airbnb reservations from 28 nights, Airbnb will split the payment into 2 transactions but in Hostfully there's 1 transaction and it shows as fully paid at the beginning while it is not.

    Payment of Long-term Airbnb reservations (from 28 nights) needs updating correctly in Hostfully.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  8. Hi team,

    At the moment, on Order details page, it shows the detailed breakdown of each tax, and tax on a tax is on a separate line.

    It's your current design and it's not possible to change on UI for now.

    However, we'd like to show tax on a tax on the same line with tax it self, basically, the total of each tax, instead of having 2 lines for 1 tax.

    it's more the details for customer invoicing that we are interested in.

    3 votes

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  9. We would prefer that the guest simply be forced to sign the rental agreement when they book —or— when they make their second payment.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. 2 votes

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    1 comment  ·  Channels  ·  Admin →
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  11. I want to add a trunble bed with 2 twins in the settings, but there's no such option

    1 vote

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  12. I want to be able to send long-term and short-term cleaning fees to direct channel, similar to Airbnb.

    1 vote

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  13. Once a guest places a booking, there's a message popping up: "Now, you can check your booking details and prepare your trip, start your free Hostfully account"

    That’s strange wording, even for users using the out-of-the-box website (e.g Boostly).

    the guest doesn't really know or care about "Hostfully" and that Hostfully goal is to support PM customers in enhancing the brand, not trying to compete with PMs to "own" the guest Please remove that language.

    3 votes

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  14. When I receive a Vrbo inquiry, it shows in Inbox as a guest message, which is not linked to any lead (since no checkin/checkout dates are provided) - that's by design. I want the template picker in Inbox to display in this user case so that I can pick any templates and communicate with guests.

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  15. We should have the ability to Schedule. Hopefully should also work with payment systems to negotiate a refund on the transaction fees.

    24 votes

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    3 comments  ·  Payments  ·  Admin →
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  16. 1 vote

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    0 comments  ·  Payments  ·  Admin →
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  17. on the direct booking site, I want to see all properties in one calendar and then see availability and then book.

    1 vote

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  18. Be able to set discounts for weekdays, not just weekends

    2 votes

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  19. 1 vote

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  20. In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.

    Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.

    It would be helpful to have separate line items for discounts in…

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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