1755 results found
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2 votes
Thanks, we are fixing this as we redo pages. On future pages, you'll see a nice new breadcrumbs menu that will make navigation much easier.
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Policy and Quote Workflow drop down box
Lodgify feature - When collecting payments (before checkout), do we have policy and quote workflow? Where when she selects "returning guest" and she collects less upfront and allow them to pay over a period of time before staying, such as 20%, 30%, 50% etc
1 vote -
Add language selection for a template in Inbox
In the system/custom templates, there's the option to add another language. However, when I want to manually send the templates to Guests in Inbox, it defaults to English. There should be the option to choose the language version in the Inbox.
15 votes -
Support Airbnb booking creation date instead of the date they were imported into Hostfully.
Support Airbnb booking creation date instead of the date they were imported into Hostfully.
The imported reservations from Airbnb are showing the lead creation date as the day these reservations were added to Hostfully, not the actual booked-on date. This skews the reports.
4 votes -
Ability to require Vrbo Invoice Payment Method even with payment processor
The When a customer is using the Vrbo Invoice Payment Method and they have a payment processor active, they would like to be able to only show the "bill me" option in Vrbo and remove the pay by credit card option.
1 vote -
Adding a complex condition to the triggers for last minute bookings. So, Booking confirmed-> when booking starts within _____ days/hours.
For last minute bookings, we send out additional documentation to verify the guest. I would like to have this sent automatically upon booking by adding complex trigger to say Booking confirmed-> when booking starts within _____ days/hours.
20 votes -
Automatic blocks after bookings with certain length of stay
We like to block a day after a long-term stay to give us the opprotunity to conduct a full, deep-clean and to address any issues and schedule maintenance.
Having an "auto" block for each 30+ day stay allows this portion to be automated.
5 votes -
Add Pets as a Complex Condition in Messaging Triggers
You are currently able to log the number of pets and infants on a property in the reservation process.
It would be really nice to be able to trigger automated pet-policy emails only to guests who's reservation has a pet associate with it.
16 votesWe're reviewing this, but please be aware that the system provides a great way to handle reservations with pets. Please see documentation at https://help.hostfully.com/en/articles/6812445-how-to-create-an-optional-pet-fee
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Show more than 24 subunits in stacked and standalone calendars
some sub-units are missing from view in that calendar
1 vote -
Change Airbnb listing location from General to Specific directly from PMP
As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.
17 votes -
Add balance status on lead "Edit/View" modal
It would be easier and less time consuming to be able to see the balance status from the lead modal directly instead of going to "View Order".
3 votes -
Let hosts subscribe to Hostfully updates
The product release notes are already published on Hostfully's website, so it seems like it should be easy to set up a subscription button that pushes update notifications out as soon as they're posted.
1 voteIn the meantime, you can check out the page https://updates.hostfully.com/
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Ability to continuously update Arrival Form
The Arrival Form should be actively linked to the data warehouse so guests can make changes up to the time of check-in. Guests are not always sure of all information until closer to the stay and locking this form out after information is added once is VERY limiting. Other PMS platforms offer this exact capability as a basic feature.
6 votes -
Real Time Notes Section in Owner's Portal
Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.
4 votes -
Color code for a transferred guest on calendar
It would be so helpful if we could create a new color code for the calendar so we can know when we transfer somebody over that block has a specific color so we know that it’s not a block that is a transfer from another property
1 vote -
Ability to record real date for manually introduced transactions or ability to modify the date
it'd a crutial feature for us. To export the transactions to an accounting software, I need to be able to build enhanced report templates that contain a column with the real transaction date for all types of payment methods. The fact that we cannot specify the exact date of a payment that has arrived on our bank account by other means than credit card is really problematic.
3 votes -
Dates exclusion capability for Promo Codes
On my direct marketing I want to include a promo code but I don't want to allow certain dates to be booked with this code i.e. peak times.
It would be great if I could select one or more date groups to exclude.
7 votes -
Improve checkout page or allow users to modify checkout page.
I would like to adjust those following:
On the page where guest enters their credit card information, it says at the bottom: "To cancel your reservation please email {email} or call {phone number}. Can we please remove this? Don't think it's necessary to talk about cancellations before they even book.
- On the page where guest enters their credit card information, the CTA is "place your order". Can we please change this copy to reflect STR e-commerce best practices? "Place your order" is more appropriate when the customer is buying a physical product to be sent to their home...doesn't fit for…
2 votes -
Allow guests to enter the number of children and adults in the booking widget when inquiring or making a reservation on the direct website
Right now guests can only input the total number, not the breakdown of adults vs children
21 votes -
Drag and drop bookings on calendar
Being able to drag and drop bookings from one apartment to another in the calendar is a great addition
3 votes
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