1810 results found
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Seasonal extended stay discounts that work outside of direct booking.
Need seasonal extended stay discounts that work across channels. Currently only have option for direct booking. My property is in Florida - I want to market it for extended stay during down season only. I do not want the extended stay discount during peak season. For example - I just had a guest book via airbnb for a 13,000.00 discount using the extended stay discount set up at the property level on hostfully. Airbnb allowed me to cancel with a waiver, but they said the would not allow it again. I had to turn off the extended stay discount. I…
5 votes -
Booking.com SCA Requirements
As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.
8 votes -
Be able to choose what days of the week are considered a weekend for using the Weekend Adjustment Rate.
Other countries consider "weekends" to be more than just Friday and Saturday.
6 votes -
Send a message to guests from the order view/ customer info page
I should be able to send a message related to the order from the order screen.
I should also be able to send a guest message from their customer info page.1 vote -
Allow Triggers to be sent on certain days of the week as a complex condition
We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.
7 votes -
Automatically populate guest's 4 last numbers as Pincode
It'll be very usefull since the guest would know their numbers, and it'll be a lot easier for them to remember the door codes. It'll help us hostfully users too by eliminating the need to create a code that a guest can remember manually for each guest.
2 votes -
Processing repayments to cleaners
Payment processor for cleaners. I want to be able to pay my cleaners directly from hostfully/stripe automatically once a job has been marked as complete.
4 votes -
Custom order for Listing Description Sections
Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.
8 votes -
Field to add refund reason.
To have a check box that offers a refund other than just a check box for the refund confirmation.
Maybe even a space to give a reason for that refund so you can refer back to it if there is ever an issue that arises.1 vote -
Add reservation/guest identifier to failed payment system template
As a PM, I receive this email when a payment fails (attached herein). There is no guest or reservation identifier and I need to do further research to figure out what reservation this relates to. It would be great if Hostfully can add the guest name and reservation UID to this system message.
I tried to manually add those two items to the system template but those variables are not available for this template.
10 votes -
Adding a customized checklist to each guest
I would like the ability to add a checklist to each guest. I currently use a checklist that I mark off for each guest, but it is in excel. I would love to be able to link a checklist to each guest so that I see it within Hostfully and I don't have to go outside of the software to utilize it. Is this possible, or is something like this available within Hostfully now?
1 vote -
Add more variables in Review template
It would be valuable to add additional variables the the Review templates we use.
I manage multiple properties and like to mention in the review how many guests stayed and the name of the property.
I currently am not using this feature due to this limitation and it was one of the reasons I signed up for Hostfully.
3 votes -
Show number of beds on report - booking report or property report
Could you add the new column showing the total number of bedrooms on each listings to the report?
We need to conduct an internal analysis on the performance of each property according to their typology (studios, two-bedroom, three-bedroom, etc.) in order to define different commissions based on the property type. I believe this is the only way to determine it.
1 vote -
Ignore tax charge for over x days for HVMI
Currently, the ignore tax charge for over 30 days is only applicable for Vrbo and Hostfully channel. I want it to be applicable for HVMI.
3 votes -
Message Variable - Decide how the variable show should
Every time that I send out a message template and I don't have the custom variable filled out in the area, it will populate with this: [$INSTAGRAM$].
I want if there wasn't a variable inserted, you could default it to nothing. This is a feature request that I have, please3 votes -
Add tax options for services
We are legally required to tax services and Add-ons, however, the service provided portal does not allow us to add taxes. Currently we're having to manually build taxes into our pricing for services & Add ons, then our accountant's have to break that information out when the reconcile accounts.
In a perfect world, each property would have a "services tax rate" option, that would apply to any services booked for that property.
9 votes -
Sample Message Flow
I'd like to be able to see exactly what my messages are going to look like to my guest. A "sample" function in templates and triggers would be helpful here, either just for individual messages or with a "complex condition" where I could say "guest books x-property..." and then see ALL the automated messages that would go out to that guest in the order they'd be sent, with all the variables filled with mock information or information I could provide in that complex condition.
1 vote -
Integrate with Swimply
Integrate with Swimply, a pool rental app for hourly rentals that would sync with the STR calendar. For those of us who have properties with pools, this could be a great way to capture hourly rentals just for the pool.
1 voteThank you. We suggest you talk to Swimply and suggest to them that they integrate with our platform using our APIs. 95% of our integrations are actually done by the partner and not by us, so it's important you communicate your interest for an integration to them. Thanks for suggesting.
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Enable more than one PayPal account
Similar to the Stripe implementation, please enable the feature to connect to more than one PayPal account.
9 votes -
Be notified when guests request a hold
As a VRM, I would like to get a notification when guests request a hold from my Quote sent.
At the moment, when they request a hold, it only directs guests to Hold confirmation page and the status is updated on my Pipeline page, calendar is blocked without notice.
1 vote
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