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Property Management Platform - Web

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  1. When using the turnover management on the website, the only way I know if a cleaner is unavailable to pick up a clean sent to them is if the clean completely disappears from the calendar. There should be a notification sent to the agency letting them know the clean was declined. There should also be a separate tab that includes Services and Service providers with a list of upcoming services, past services, declined services and accepted services with the service providers' name. The turnover management coding and design could use an all around glowup. The system as it is seems…

    1 vote

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  2. Can you discuss if maybe possible to mark a message as pending and then can filter on them. In that we we can follow up on questions or pending things if needed.

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  3. On the integration pages, Hostfully should provide a link to the integration site for easy login

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  4. When property managers or owners click on reports older than one year (e.g., from 2023), they get an error page with no prior warning. To improve user experience, please add a clear UI indication (e.g., tooltip or banner) that reports older than one year will not be accessible. This will help manage user expectations and prevent errors.

    1 vote

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  5. I want to receive a monthly email survey from Hostfully to gather my feedback and vote on new feature suggestions.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. 1 vote

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  7. The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.

    Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  8. I would like to have the opportunity to set non-XML plans for my Booking.com properties via API. We need weekly and monthly rate plans as they are great revenue generators.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. can we get the actual discount amount? that's what all other PMS do and its easier to use rather than doing calculations (for the user as well)

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  10. 1 vote

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  11. Currently I can only run reports for all properties/ 1 property at a time. I want to be able to select multiple properties and run a report with one click.

    1 vote

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  12. At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.

    5 votes

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    1 comment  ·  Integrations  ·  Admin →
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  13. We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.

    4 votes

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  14. Bulk update amenities via API. Otherwise 5 amenities would require 5 separate calls and that's bad to scale.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  15. API for connecting for services and property, similar to /api/v3/property-ownership but for service assignment

    1 vote

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    0 comments  ·  API  ·  Admin →
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  16. Be able to choose different split payment options for the same property

    6 votes

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  17. 6 votes

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  18. At the moment, it's not possible to open up a date which is turnover day, even when we uncheck the box "Prevent check-in on that day".

    The only way is to change Turnover day to 0 temporary if there's any specific guest wanting to book that date, then quickly change it back to 1.

    We want the Ability to flexibly remove turnover day for some specific dates

    4 votes

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  19. 2 votes

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    1 comment  ·  Payments  ·  Admin →
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  20. It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
    It'd be great if DBS supports both vertical and landscape photos

    6 votes

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