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Property Management Platform - Web

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  1. with the new direct booking site, your design uses almost the entire page for a map, and it frankly just does not look good, and in our opinion is not a good use of space.
    I would like to request the ability to modify the layout so the map is not as prominent as it is? Has anyone else commented on this?

    4 votes

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    0 comments  ·  Channels  ·  Admin →
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  2. 3 votes

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    0 comments  ·  Payments  ·  Admin →
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  3. I am currently working on the mortgage and needed to pass the data that is simply understandable and visual, so for I use a screenshots.

    3 votes

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  4. 1 vote

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  5. can we resize photos on your platform or do we need to resize 5000 photos and reupload them? 2) Can we see the size of the photos on your platform?

    2 votes

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  6. The situation occurs when a booking imported from Rental United does not have a source, such as Booking.com, Agoda, etc. This also happens when there are bookings from other offline sources such as travel agency, etc. We can add tags on the lead modal but cannot pull it into Enhanced Reporting.

    There are only two fields which are Guest tags and Tag (hasTag), none of them can pull the tag we add from the lead modal. It would be great if there is a field to support that so we can have more information in the report for further analysis.

    2 votes

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  7. Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. Visualise in calendar what block is for rather than having to click into it.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  9. Add additional payment processors for those who cannot get a Stripe account. Properties are managed in Costa Rica.

    35 votes

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    under review  ·  5 comments  ·  Payments  ·  Admin →
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  10. At the moment, it's not possible to download the conversation on Inbox.

    We'd love to have this option to download conversation and resertvation details incase of dispute, this would be very helpful specially for direct booknig since we use hostfully as our messaging platform for direct booking

    9 votes

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    0 comments  ·  Inbox  ·  Admin →
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  11. We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages she will receive. consolidating all the booking reservations into only one message?

    2 votes

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  12. 1 vote

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  13. Be able to edit and rephrase wording like "you are about to secure your booking

    2 votes

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  14. On the property fees and policies tab, under property expectations, it shows the Airbnb and Hostfully icon. However, these expectations do not appear on the Hostfully direct booking website. This is an Airbnb feature only. Can we remove the Hostfully icon here so it is not confusing/misleading?

    2 votes

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  15. It is misleading to have it titled "internal" because it does show up in several guest facing areas.

    2 votes

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  16. It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.

    2 votes

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  17. When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.

    2 votes

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  18. Be able to add pages to the DBS like about pages Contact pages etc

    3 votes

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  19. Current behavior:
    If guests enter the telephone numbers with double code, it will be imported with the wrong format.

    => We would like the system to automatically detect the country code and remove the redundant if guests accidentally add area code 2 times.

    1 vote

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  20. When viewing a booking in Calendar, I want to have a button to direct to that booking in Pipeline so I can take Pipeline actions like "Send payment reminder" without having to open Pipeline and teaching for the booking again.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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