1620 results found
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RemoteLock - Support Default Guest Time Setting from the Stay Details Tab
I’d like to set “Default Guest Time” so that pincodes can be generated at a custom time rather than the default agency checkin/checkout time.
8 votes -
Improvements to Turnover Management
When using the turnover management on the website, the only way I know if a cleaner is unavailable to pick up a clean sent to them is if the clean completely disappears from the calendar. There should be a notification sent to the agency letting them know the clean was declined. There should also be a separate tab that includes Services and Service providers with a list of upcoming services, past services, declined services and accepted services with the service providers' name. The turnover management coding and design could use an all around glowup. The system as it is seems…
1 voteThis feature has been planned for development
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Modify Booking.com reservations
Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...
7 votes -
Restrict checkin/ checkout time options in Pre-arrival form
In Pre-arrival forms => Estimated arrival time, there are multiple options which is earlier than Property default checkin time so user can select the checkin time that we cannot accommodate.
For example, checkin time is 3:00 PM but they can select 2:00 PM or earlier.
Is there any way we can restrict the option to select there to make sure only fews option for checkin and checkout time can be selected?
5 votes -
Indicate Inaccessible Reports Older Than One Year
When property managers or owners click on reports older than one year (e.g., from 2023), they get an error page with no prior warning. To improve user experience, please add a clear UI indication (e.g., tooltip or banner) that reports older than one year will not be accessible. This will help manage user expectations and prevent errors.
1 vote -
1 vote
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Digital Document w/ SMS link sending integration
The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.
Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…
2 votes -
1 vote
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Run reports for selected properties
Currently I can only run reports for all properties/ 1 property at a time. I want to be able to select multiple properties and run a report with one click.
1 vote -
Recorse for confirmed, unpaid bookings if guests don't pay
At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.
5 votes -
Improve Transaction Report
1/ Transaction Status or Error Notes or Payment Details
To distinguish a successful transaction from a failed transaction.2/ Adding Transaction time would provide the customers the real time when the transactions made, it could be helpful for their reference
3/ Adding option to filter by channel
4/ Finally, including the variables (related to a transaction details) in Financial Reports (Enhanced Report) would help save effort for customers switching back and forth checking on the booking details and the transaction details
4 votes -
Rental Conditions: ability to use variables and HTML formatting
In Agency Settings -> Rental Conditions and Property -> Rental Conditions, add the ability to use template variables and HTML formatting.
Some examples of how we could use this:
- Use variables in the Agency Rental Conditions to include property-specific information, allowing us to have a single common text.
- Include specific booking data such as damage waiver, number of nights, the actual guest name, etc.
- The ability to format the conditions makes it far easier for a guest to read and understand.7 votes -
API for assigning services to property
API for connecting for services and property, similar to /api/v3/property-ownership but for service assignment
1 vote -
2 votes
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Ability to edit pre-arrival form
Would be cool if we could have more editing possibility over this pre-arrival form. If we could add some text, for instance if I could add a text-box above the esimated arrival time:
"Please note that arrival time is possible from 3pm" or if a message could show saying "only from 3pm" for isntance.Instead of custom field, if we could chose the way we want to organize info on this pre-arrival form with "drag and drop" of elements.
20 votes -
why would it not include cleaning tax? Can your developers update this so the formula correctly represents tax collected?
Cleaning Fee Tax seems to be separately calculated per glossary indeed.
2 votes -
Discount for certain payment methods
We would like to set up a discount for payments done without credit card
2 votes -
Have only the Government ID field mandatory (not Government ID country and Government ID number)
Be able to have the Government ID as a required field on the Pre-Arrival From, and not requiring the Government ID country and the Government ID number fields.
8 votes -
Add a report that counts inquiries and guest communications
I would love to give owners an opportunity to see the work that goes into the communication side of this business and share with them the conversion rate of inquiries vs bookings, and the amount of times I have responded to guest communications.
1 vote -
1 vote
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