1615 results found
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Pre-Arrival and eSign agreement combined option
Putting the 2 forms together provides a smooth low friction method to acquire all guest information and a signed agreement all on one page. The page should also allow guests to change the number of guests and update them back to channels as a change. We occasionally see guests book as one guest as a mistake or avoiding fees; however, once they understand the requirement, they correct the number.
A Pre-Arrival/Agreement Page (Guest Agreement) would require pertinent information(Names, Ages, ID, Acceptance, signature). The form could also have a "Required after X hours" trigger to alert the guest and agent that…
19 votes -
Billing process
When customers update billing information, it would be great if there is an amount that shows them how much they are going to be billed.
4 votes -
Add more metrics to extended report
-Cancellations
-# of Instant bookings
-Guest information: city/state of orig8 votes -
Create verified/unverified field for Autohost (or any other guest screening platform)
Autohost screens guests, and if a guest fails the verification and/or is high-risk, that information should be available in Hostfully. Then, that information could be used as a condition in message triggers, e.g. do not send messages if guest is unverified by AutoHost. I would also want to see that data available in the API so other integration partners (e.g. Akia) could use it as well.
1 vote -
Allow public response to reviews on direct website
In order to help clarify negative reviews, it would be good to be able to make a public reply.
36 votes -
6 votes
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Display Blocks in Pipeline
As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.
3 votes -
Support multiple line for review template
For now, it is not able to press enter to go to another line of a paragraph in the review template. It would be nice it is able to do that
2 votes -
Managers need the ability to update Owner information.
Right now I was told if we want to update owner information I either have to have the owner do it themselves or I have to delete the owner and re-add them. We should be able to update this information as we see fit. Thanks!
45 votes -
Property images loading sideways
For the random issue of images loading sideways, can the support team add a "ROTATE" button? It will easiy/quickly resolve this issue.
12 votes -
Ability to rent per hour
I can rent the space 2 times in a day very easily but I currently can't have the check in and the check out day be the same.
1 vote -
A platform view that shows properties in a grid, rather than a single column sidebar.
With dozens of properties, we'd like to have an ability to display all properties at once, or at least a larger (customizable) number with pagination.
3 votes -
Ruebarue integration
I would love to see an integration with Ruebarue, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.
1 vote -
Display listing address in PDF/exported reports
Currently, there is no report in which the listing address is being displayed, and it would be useful to have the address available
1 vote -
Support children and pets count in the quote endpoint
Since we can send a booking request with childrenCount and petCount, it
would be nice for the quote endpoint to support these request params too.If we could send a quote request taking into account
the number of children and pets, we could rely on a single source of truth
to display a final price based on the customer's request.Right now, we have to compute the total price ourselves from quote + customfee results which could lead to price calculation errors.
8 votes -
Occupancy Percentage of All Properties Combined
Allow a quick option to see average occupancy percentage of all properties combined for a certain period of time.
5 votesavailable in our new Analytics page
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Faster way to switch between properties under an individual property page
When looking at an individual property page some kind of dropdown or selection bar that allows users to switch between properties without having to go back to the property page would be very helpful.
7 votes -
Travelopo Integration
Hi guys, We were wondering if there's been any interest in integrating Travelopo which has been growing quite a bit here in Europe. It's gaining a lot of traction and growing and seems like a nice little extra avenue for advertising properties.
1 vote -
Add internal notes fields in the owner and service provider sections under property settings
"Notes" or "Additional Information" fields in such areas as Edit Provider, Owner under Edit Properties, etc. Other fields that would be helpful here would be an additional phone field (Office vs. Cell). Website address would also be nice.
These fields would be to enter useful information on provider services, hours, etc.
Likewise, for the Owner tab, entering additional information on multiple owners, owner requests, etc11 votes -
Better Designed Daily Report for Airbnb
We need a better designed Daily Report and it needs to include Ongoing stays. Airbnb has this feature and it's such a nice "at a glance" for my entire team to view and get their bearings for the day. This should be on our dashboard -not hidden under Reports.
5 votes
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