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1620 results found

  1. Make the Status dropdown into a multi-select, so that I could show just all On Hold and Booked items, for example.

    Add "Booking Date", "Status", and "Property" to the list in the Sort by drop down.

    4 votes

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  2. 18 votes

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  3. At the moment, the trigger with condition Booking updated won't recognize what has been changed, because there's no specific condition (e.g booking extended, or guest name change, etc.) to specify that, and all the owners could do is to compare with the previous booking confirmation that they had, with the current information in our custom template.

    We want the system to have ability to tell in the message what actually changed.

    15 votes

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  4. I have auto responses set for bookings, booking inquiries, and requests to book so that my response rates stays at 100%. However, my triggers happen automatically. I would prefer they take place 30 minutes-1 hour after the question so that I have the opportunity to address the concern.

    2 votes

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  5. 2 votes

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  6. At the moment, it's not possible to download the conversation on Inbox.

    We'd love to have this option to download conversation and resertvation details incase of dispute, this would be very helpful specially for direct booknig since we use hostfully as our messaging platform for direct booking

    11 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  7. We would like to have a variable on auto messages that can say whether some has booked a service or not. For example, we have hot tub as an additional service, and we want to notify the owners that they selected a hot tub.

    1 vote

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  8. After you click on one of agency pricing periods on the property, it opens a pop up box with the ability to edit the pricing, minimum night stay, and restricting check-in/out. I’d like to be able to see the name of the season I’m editing not just the dates. Also if I have previously input a price and minimum night stay, I’d like those to remain, or have a “previously set” display so I can know if these have already been edited.

    2 votes

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  9. On the set agency pricing periods pop up it would be great if it could show what prices and minimum night stays have already been set, rather than having to look at those dates on the calendar to check them, particularly since on save, the calendar moves back to today, rather than remaining on the 2025 screen.

    2 votes

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  10. Be able to test a trigger with a click of a button

    4 votes

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  11. At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.

    I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  12. There needs to be a way to view the calendar on the app without seeing the prices. For example if I'm showing a family member or business contractor my calendar I don't want them seeing what my nightly prices are. On the desktop version it's called "Booking View."

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  13. 8 votes

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    0 comments  ·  Calendar  ·  Admin →
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  14. 5 votes

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    under review  ·  1 comment  ·  Channels  ·  Admin →
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  15. we collect all guest data with pre arrival forms so want that other guest information to be exported to marketing platform.

    Also would like other segmented information on the guest exported.
    Where they stayed property/city
    When they stayed month/ season /date etc
    Dob
    Reason for staying

    So that marketing campaigns can be tagged to specific segments

    Eg you stayed in Stanthorpe last winter book again this year before things get busy

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. With the recent changes to Owner Adjustments, we can no longer create an Adjustment with a date in the future. This is very important for us to be able to enter adjustments that we be recognized in the future and don't want to forget to enter it.

    3 votes

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  17. I want to be able to attach PDF file to owner adjustment. It only allows the PNG file for now.

    2 votes

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  18. When searching availability for a specific date range, the results do not take into account turnover days and check in and out restrictions

    8 votes

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    1 comment  ·  Calendar  ·  Admin →
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  19. Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..
    It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site

    5 votes

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  20. At the moment, the condition "Day of the Week is" can only be sent along with the condition "Stay is Active".

    We would like the ability to have "day of the week" messages be sent to our Service Providers regardless of if there's an active stay or not.

    1 vote

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