1941 results found
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The trigger event: Booking Inquiry, should only trigger when there's an inquiry.
Currently, if a direct booking booking setting is set to Booking Request or Instant Book, if there's a Custom Template and Trigger to go out as an Auto Response for the event, Booking Inquiry, that trigger goes out as soon as a guest clicks Book Now. That does not seem logical if a guest is actually booking, and not just sending an inquiry. This can cause confusion to the guest about why they are getting an auto response to an inquiry, when they are not actually sending an inquiry, but they are in the first steps of actually booking. Then,…
11 votes -
Mark as unread messages
Have the option to mark as unread the messages int he inbox.
66 votes -
Allow Owners to View Full Details of Guest Payments in the Owner Portal
Ability to open the breakdown of the order directly from the calendar to view all the details of what the guest paid.
4 votes -
Reschedule Auto 2nd Payment Balance When Updating Split Payment Settings
As a property manager, I want the auto 2nd payment balance to be rescheduled whenever I update the split payment settings on the property settings page. This ensures that payment handling for leads is automatically adjusted based on the updated settings, maintaining accuracy and reducing manual intervention.
Current Behavior: When the split payment settings are updated on the property’s main settings page, the payment handling for the associated lead is not rescheduled. However, updating the lead directly in the lead modal correctly triggers the rescheduling of the payment due handling.
3 votes -
Pre-Arrival Report: Show Only Booking Guest
Allow running a pre-arrival logistic report that only shows the guest who made the booking, excluding other registered guests.
2 votes -
Government ID formula
Be able to select the Government ID formula for financial reports, not just for logistic reports.
2 votes -
What I want to see on the dashboard is the bookings confirmed for the current month
What I want to see on the dashboard is the bookings confirmed for the current month
2 votes -
1 vote
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Add currency Kuwaiti Dinars
Please help add currency Kuwaiti Dinars. I can't operate on Dollars anymore with the economic changes right now
1 vote -
Add "All Time" to the dates drop-down menu when running a report
When running reports, there are roughly a dozen "preset" timing options in a dropdown menu for dates, ranging from "Today" to "Last Year". It would be helpful, and very simple programming, to add an "All Time" or similar option there.
Currently, this requires the user to select custom dates and then pick a start date sufficiently far into the past, and an end date sufficiently far into the future. The "All Time" option could either remove the time range parameters from the query altogether, or just select default dates of 01/01/2000 to 12/31/2100 or similar.
1 vote -
Allow Pre-arrival form information with Zapier integration
Allow Pre arrival form information with Zapier integration
1 vote -
Add rental condition in different language
I want to have the option to add rental conditions in different language.
Then when I create template with the URL [$LEADAGREEMENTURL$] in a new language, the template, it should pull the matched language version of rental condition.
5 votes -
Indicate new check-in time requested from Airbnb guest in Hostfully system
At the moment, reservation booked within 48 hours, and guest can choose the check-in time
https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnbThe check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.
We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at
5 votes -
"Thank you" page after a direct inquiry
We would like to redirect to a thank you page once a successful booking inquiry is made through one of the booking widgets
3 votesCan you explain the reason why you need this page? Thank you.
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Be able to select if the host or the co-host is sending the message in inbox >Airbnb
Automatically send the message under the name of the host or co-host that is sending the message in the inbox > For airbnb
3 votes -
Add a field for Security Deposit received in transaction reports that shows the Security Deposit received on the lead instead of the Securit
Currently the field Security Deposit Received in the Transaction reports shows by default the Security Deposit amount on the lead instead of the amount received. For instance, if we have received 0 for the Security Deposit this field will still show the Security Deposit amount instead of 0.
We need a field that will actually show the amount received for the Security Deposit on the leads.1 vote -
update cancellation policy for direct booking site in bulk
the cancellation policy updating in bulk is only available for Airbnb and VRBO on the property main setting. The cancellation policy on fee and policies tab is not available for update in bulk.
I want to be able to update the cancellation policy for direct booking sites in bulk
1 vote -
Extend booking
Allow a direct booking extension when guests book from sites such as Booking.com/Airbnb.
We currently have to create a new booking if a guest would like to extend their stay which then creates a request for ID/deposit etc and then they will get various messages which aren't necessary. We need the ability to extend an existing booking directly2 votes -
Capture preferred language during the booking flow
Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.
6 votes -
Email attached to Vrbo inquiry
Enso states that the Vrbo inquiry must have an email attached. Enso is prepared for the fake email (as they don't have real ones unless booked) However, the current email reads a bunch of numbers, but doesn't have the @vrbo.com. The @ and the .com is what triggers Enso to be able to message the guest back through the platform
1 vote
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