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1669 results found

  1. Have ability to set the price for extra service as percent of nightly rate

    I want to set the price for extra service as a percentage of total rent or daily rent.

    3 votes

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    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
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  2. Support vertical ratios/ images in templates

    Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).

    6 votes

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    1 comment  ·  Templates and Triggers  ·  Admin →
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  3. Auto fill information for returning guests.

    There are some repeat guests where we already have their ID and/or their proof of residency documents.

    For returning guests or guests who have already sent us the information (eg via email or WhatsAPP prior to a direct booking), we don't want to automatically ask them to send the information again on the pre-arrival form.

    25 votes

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    received  ·  1 comment  ·  Templates and Triggers  ·  Admin →
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  4. Have option for AM/PM and military time for agency settings

    Be able to select AM/PM time or military time for the agency settings

    15 votes

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    received  ·  1 comment  ·  Agency Settings  ·  Admin →
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  5. Ability to sync Master unit to Booking.com room level directly, without breaking Master-Sub setup

    As a PM with Master-Sub setup, when I want to sync Master unit directly to Booking.com room level (instead of hotel level and no room), I don't need to
    - Break current Master - Sub setup on Hostfully
    - Sync Master (now standalone) to Booking.com room
    - Set up Master - Sub again on Hostfully.

    Able to sync Master unit directly to Booking.cm room would be helpful to avoid disconnection.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  6. Auto-retry importing Booking.com reservations when there is an issue with Booking.com sync job

    We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.

    It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  7. Integrate with Monday.com

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  8. Ability to toggle ON/OFF Property Address on Rental Agreement

    Have the option to toggle ON/OFF Property Address on the Rental Agreement.

    2 votes

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    received  ·  0 comments  ·  Property settings  ·  Admin →
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  9. Ability to rename Government ID field for Pre-arrival form

    Our guests are confused by the request for "government ID." We would prefer for it to be specific and say "Driver's License or Passport.". We would love to edit such field on UI.

    14 votes

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    received  ·  7 comments  ·  Templates and Triggers  ·  Admin →
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  10. Whimstay Rate Multiplier

    It's simple, they charge 5%, it would be nice to just be able to offset that in the platform.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  11. Ability to check guest reviews when receiving Airbnb Booking Request

    6 votes

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    under review  ·  1 comment  ·  Channels  ·  Admin →
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  12. I want the unverified guest can send the booking request with me.

    Allow the unverified guest can send the booking request
    When I set
    - Booking setup: instants book
    - Guest requirement: well reviewed guests with verified identity for channel Airbnb

    => only well review guest with verified identity can be able to book instantly with me.

    Based on that, I can send the message, probaly via trigger to these guest to request their ID to be able to book.

    2 votes

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    0 comments  ·  Property settings  ·  Admin →
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  13. Have a variable for number of infants

    3 votes

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    planned  ·  1 comment  ·  Templates and Triggers  ·  Admin →
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  14. Populate [$TRANSACTION_AMOUNT$] &[$TRANSACTION_ID$] when templates are sent from Inbox

    At the moment, [$TRANSACTIONAMOUNT$] and [$TRANSACTIONID$] only work in the system template "Transaction paid in full" automatically sent by the system. If I resend this template from Inbox or use these variables in custom templates, they won't populate.

    5 votes

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    1 comment  ·  Inbox  ·  Admin →
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  15. Be able to set up a trigger when a service is purchased during checkout flow

    When a guest purchased for a service during the checkout flow, I would like to send out the auto message related to the service purchased

    3 votes

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    1 comment  ·  Templates and Triggers  ·  Admin →
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  16. Include System Templates in Scheduled Messages

    It would be helpful to include the System Templates in the Scheduled Messages page so those can be deleted by guest as needed.
    There may be situations where we do not want system templates to go out to a specific guest, so that functionality would be useful.

    2 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  17. Show the guest service fee charged by the channels into Hostfully

    I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.

    4 votes

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    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  18. Yes / No feature in Pre Arrival Form

    Offer a yes / no feature for answers in the pre arrival form

    5 votes

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    received  ·  0 comments  ·  Widgets and Forms  ·  Admin →
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  19. Creation date in Reports

    Adding timestamp / creation date to the report format in HTML/ PDF/ CSV so we can better control it if there is any discrepancies.

    4 votes

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    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  20. Allow for VRBO payments or show VRBO in the payment link for second payment

    A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
    It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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