1888 results found
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2 votes
We will check if HVMI provides an API for this. In the meantime, you can probably do iCal imports to block your calendar.
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Add tabs to sort inbox into Guest, Owner & Team messages
Can we please sort these in to different tabs. Every time an owner gets sent an automated email for a new booking it shows up in the top of my inbox. Completely unnecessary and bumps more important guest communication down. But having a tab for just Owner messages would allow me to find the owner message thread so much quicker
1 vote -
Add thumbnail/title for pretty embeds of direct booking links
All the data is available to include og:title and og:image tags in the page, but none are included so the direct booking site links do not look official or high quality in this context. The screenshot shows an embed for our property on Airbnb and the link for the same property on our direct booking site. Which one would you click on?
1 vote -
Display Custom Rates in Job Reports
The PM has different rates for each property and would like the job reports to display the values entered under Property > Service Provider > Cost. This would provide greater clarity and accuracy when reviewing job-related expenses.
1 vote -
Make all properties show on the map as soon as a customer clicks
Make all properties show on the map as soon as a customer clicks
7 votes -
Ability to send Rental Agreement reminder (and associated system template)
Can we make a system template that is a rental conditions reminder, so it can be sent from the pipeline? Currently, the link can be added the Pre-Arrival from reminder system template, but if the Pre-Arrival form is completed, that it is not possible to send that message from the pipeline anymore.
4 votes -
Share ID and car details with Service Providers
send the ID the guest upload in the pre-arrival information via a Whats app or E-mail to one of my service providers
2 votes -
Ability to adjust the tone of AI suggested responses in the Inbox
A software feature allowing users to adjust the tone of AI-suggested responses in a messaging inbox would enable users to modify the style and formality of automated replies to better suit the context of their communication. This feature could offer a range of tone options, such as formal, friendly, concise, or casual, which users can select from a dropdown menu or adjust via sliders. Once a tone is selected, the AI instantly rephrases the suggested response to match the desired tone, allowing for real-time preview and customization. This tool enhances communication by ensuring that AI-generated messages align with the user’s…
3 votes -
Special Offers in Enhanced reports
Add the possibility for knowing if a reservation is a special offer in Enhanced Reports
2 votes -
Triggers related to jobs starting time
Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.
(when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)
2 votesThank you for suggesting.
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Manually mark that the pre-arrival form/ rental conditions has been completed.
Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.
This would also be useful for returning guests to not have to complete again.
This way, we could not worry about triggers with the condition of having completed the PAF.3 votes -
Integrate with Todoist. It fills void in our feature set and offers a robust task manager.
Todoist offers multiple integrations incl Zapier and they also have an API. Task management is very important for cleaning and maintenance and several other functions. todoist.com
1 vote -
Ability to see parent unit + sub units total in analytics
We would like to see the total for the parent + its sub units in the Analytics page.
Right now, if the parent is not rented as a whole, it shows as 0.
3 votes -
Map property internal name from Hostfully to Vrbo internal name
Map property internal name from Hostfully to Vrbo Internal name.
2 votes -
Make the system recognize number values so that numbering properties will show up in order, instead of starting back at 1.
If the properties are numbered so we can see them listed in numerical value. Currently, if properties are numbered 1-15, for example, they will show as 1, 10, 11, 12, 13, 14, 15, 2, 3, 4, 5, 6, etc. Can the system recognize the actual number value instead putting 10 after 1?
1 vote -
Photo Gallery Tile Display for Selecting Photos
It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.
Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.
*Even better would be if…
9 votes -
Ability to create formula based on condition "Property is"
We have the fee that is deducted directly from Rent in Enhanced Reporting for each booking. The issue is this fee is different per property so we have to create several reports for property or group of properties based on the fee which is pretty inconvenient and we cannot have an overview of all properties.
If there is feature where we can create formula for fee per booking based on property condition, it would be great
1 vote -
Booking.com commission saved on lead level
Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.
10 votes -
Add condition if the rental agreement has not been signed and check in is X days away
I want to have the trigger condition to send the message out only if the rental agreement has not been signed.
For example, I’m sending out reminder messages to them to sign the rental agreement closer to their stay but I don’t want these to go out if they’ve already signed, so as to not bother them. I’ve been manually deleting these future messages
31 votes -
Schedule the time by guests for upselling items on direct booking website
Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website
9 votes
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