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1622 results found

  1. Hostfully widget is a custom integration, this is why property manager cannot enroll in Chargeback Protection. Per this article "Stripe Checkout"  is a must

    Stripe's Checkout information
    https://stripe.com/docs/payments/checkout

    How to enroll in chargeback protection
    https://support.stripe.com/questions/qualifying-payments-for-chargeback-protection

    8 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  2. We want to add a tim based condition on the length of stay.

    E.g For a 1 night stay, our check out message is sent out the day the guests check in because it's set for one day before check out. On most stays that works well, however on a single night stay it gets messy because the guests receive check out details before they even get to check in

    2 votes

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  3. 1 vote

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  4. As far as payouts though - I have to have a way of getting owners paid. I need to be able to send over an amount to stripe from Hostfully to tell it to pay that amount to them.

    If not, then it would be nice to have somewhere to make an adjustment in the system to say I paid them.
    I would prefer if there was a place where I could enter the amount that was paid out so the report would then say 0.00 was due after that month was paid out.

    5 votes

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  5. It would be helpful if there is an option to allow us to zero out the multiplier when needed to get these mid term rentals the exact price we need to.

    For example, a 29-night stay is 2000 but there is a rate multiplier of 4% so I have to enter rent amount as 1923.5 but the total is not exact 2000.

    2 votes

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  6. Both the Alternative Rental Dates and the Alternative Options templates have the same variable [$LEADAVAILABLEPROPERTY_LIST$] which means that the information shared will be the same. It would be helpful to have a variable that includes the alternative dates for the property that the guest has inquired about, instead of these two template that are almost identical.

    It would also be helpful if the Alternative Rental Dates template could be selected from the pipeline, like the Alternative Options template.

    5 votes

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  7. A new filter option accounts for all the dates within the time range regardless of check-in, check-out, reservation, and lead creation

    1 vote

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  8. Requesting the calendar shows red dates for dates that are blocked from booking in the app.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  9. 2 votes

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  10. Our front desk can look at the Hostfully calendar and easily see what units are vacant due to early check outs. It will be quite inconvenient to manually check each reservation to figure out which ones are really occupied.

    25 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  11. There should be a "Notifying owner of a booking cancellation" system template. It would be great if those could be turned on/off for owners.

    2 votes

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  12. Ability to turn ff system template "Notifying owner of a new booking" from the messages sent to property owners

    2 votes

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  13. 3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  14. I want to prevent users from booking with temporary/disposable email addresses

    5 votes

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  15. Would love to have the option for our guests to use the link to pay any amount like when two guests split the bill in two or more payments.

    63 votes

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    under review  ·  7 comments  ·  Payments  ·  Admin →
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  16. I want to collect the security deposit 7 days before checkin days, there's only booking time or checkin time available at the moment.

    at booking it's too early and and at checkin too late... it is our experience

    8 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  17. When it comes to split payments, in transaction report, I would like to see the fees and taxes split. Currently, it's showing the fees and taxes for the entire stay, not just for each transaction.

    3 votes

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  18. I was seeking to be able to use two different logos for two different properties I host (a different one for the listings under my third-party agency). It sounds like I can only use one logo in Hostfully.

    1 vote

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  19. In the Owner Adjustment page, it would be more convenient to have "View" button so we can see the expense with note and attachment without going to "Edit".

    2 votes

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  20. Cancel Airbnb reservations do not have all the same options as Airbnb. there should also be an option that the guest isn't following your rules

    3 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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