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Property Management Platform

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2274 results found

  1. With the integration with HelloSign, we would love to see the option to have a lease send automatically to the guest upon their reservation (if a direct booking/desired). From a template lease for that property, we would love for HelloSign to be able to pull in the necessary information from Hostfully (check-in/out date/times, address, guest name(s), etc.). I am NOT referring to Hostfully's rental agreement - as that is not legally binding, as a lease signed on HelloSign is. (This is targeted for 30+day stays, the mid-term rentals).

    6 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  2. Be able to customize the manual transaction IDs.

    1 vote

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  3. Have a report for all clients that do not have signed rental agreement

    4 votes

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  4. I would like to edit the filters on a owner report where it says "All channels" and only include Hostfully as the one channel. BUt when I go to "set filters" I can't edit only "hostfully"

    3 votes

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  5. Previously the owner permission option "Owner can block dates" would show the booked reservation blocks on the calendar but no details about the reservation (guest name, contact info, etc.). When the owner permissions were updated recently that was lost and I would like to see it come back.

    Now the options are:
    1) "Owner can block dates" only shows the nights that are available/unavailable without showing the actual blocks. That means that when you have reservations back-to-back owners can't see where the turnover window is. We need more detail than this.
    2) "Owner can view booking details" shows the reservation…

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  6. As a professional book publisher in the UK, working in the industry since 2012, we have helped many new author to acheive their publishing dream at https://www.britishbookpublishers.co.uk/kindle-direct-publishing Many new author makes few mistakes while they publish their content on various platforms like Amazon Kindle, Google Books or Apple Book Store, some don't properly formatt their book properly while some failed to comply on their terms of services. How ever as we help them in their publishing journey they get published instantly.

    1 vote

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  7. Include checkins/checkouts that happened earlier that day in the Dashboard

    7 votes

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    3 comments  ·  Dashboard  ·  Admin →
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  8. In customer profile, I'd like to see all booking history of that customer - not just their contact information

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  9. So I currently also manage a hotel. So the multi unit feature is a potential fit.

    The current platform I use (cloudbeds) has a feature that allows me to advertise on metasearch on platforms like Google, Expedia, etc where people can see the actual pricing when they search and I can show up as an ad

    5 votes

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    0 comments  ·  Multi-Unit  ·  Admin →
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    planned  ·  Steph responded

    The platform currently supports multi-unit property publishing on Airbnb, Booking.com and direct. We are planning to allow multi-unit property publishing next on Vrbo, then Google, HVMI. The other channels (Expedia, Trivago etc) should follow shortly after.

  10. inbox data - Print button

    4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  11. Push the house rules under "Fees & Policies" tab to Booking.com

    3 votes

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  12. Not calculating the Airbnb tax on the total amount of the Airbnb bookings

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  13. At the moment, it's hard to tell if an Airbnb booking is a special offer. It'd be helpful to show Airbnb special offer warning on the order page

    2 votes

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  14. We are finding that some guests will upload a selfie or a piece of ID without a photo (even after explaining this in the message.)
    Currently, we have to contact Hostfully to reset the pre arrival form as we cannot reset it or request that the guest complete it again.

    24 votes

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    received  ·  1 comment  ·  Guest Portal  ·  Admin →
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  15. I find the AI "suggest an answer" very helpful way to commuincate with guests, however one issue I have found is if you don't answer the message from the guest immediately and then in the meantime, either the guest messages again or a triggered message is sent to the guest, the "suggest an answer" cannot be used, which is frustrating as it is a time saver. Is it possible for Hostfully to implement something, like swipe the message you wish to reply to (similar to whatsapp). Thanks.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  16. Currently, the fee report displays each custom fee as a separate row, while we add the cleaning fee as a column. As a result, the cleaning fee appears on every row, which shows the duplicated lines for each guest in the report.

    1 vote

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  17. offer a rate check widget under the booking widget

    4 votes

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  18. 2 votes

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  19. We want a property report in Enhanced reporting to have comparison information among months, days, and quarter. At the moment, we can only run separate reports to compare. We know about Analytics, but we want it to be in Enhanced reporting as well as we can customize the data, columns and can download them as CSV for future reference.

    2 votes

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  20. We'd like to export invoices (orders) from the first quarter of 2024 for all the guests that outline everything that they paid. We need the visual of the order not just the information aggregated into a report

    2 votes

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