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Property Management Platform - Web

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1695 results found

  1. As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Context: Past bookings should not be able to be deleted that have payments towards them. An accidental click of cancel or delete can be very easily clicked on. The entire booking should be able to be retrieved if this occurs.

    1 vote

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  3. Ability to schedule enhanced reports to run every hour

    2 votes

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  4. Possibility to have different direct booking sites from the same agency and use it as different branding. manage properties but I'd like to have different tier of properties under different branding instead of lumping them into the same direct booking site

    3 votes

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  5. Many times I do a quick BLOCK on a set of dates for someone off-channel who wants to stay to no one can book it.
    Once we work out the details, I want to go from the block to a HOLD or BOOKING.
    But it won't convert. So - I have to cancel the block, and am nervous during that few mins that someone could block a date on a channel and mess up the booking!

    Simple fix would be to allow to covert a Block to hold or booking, so it never goes unavailable for someone to grab while…

    21 votes

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    planned  ·  2 comments  ·  Calendar  ·  Admin →
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  6. Integrate with Hello Guest Screen for a customized guest experience.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Channels  ·  Admin →
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  8. Have the PM notified when receiving a review from a guest that is less than 5 stars

    6 votes

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  9. Ability to bulk edit or clone photos from one property to another, especially for cases that we have one property with several rooms that have some photos similar.

    4 votes

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  10. When an account is canceled, Hostfully should not display the property when searching for it on Google.

    1 vote

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  11. Currently, both Bathtub and Jacuzzi in Hostfully are mapped with Bathtub on Airbnb (since Airbnb doesn't have Jacuzzi on their UI). Thus, if we import a listing with bathtub from Airbnb to Hostfully, both amenities will be checked in Hostfully.

    I want only bathtub amenity to be checked. Bathtub isn't the same as jacuzzi. Jacuzzi is a unit with the jet & bathtub is only a unit for bath only.

    2 votes

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  12. Date Type as:
    - Check-in Date
    - Check-out Date
    - Reservation Date
    - Lead Creation Date
    - Occupancy Date

    Some people would need to set up Fees/Taxes for specific date range, this filter would be much helpful. Otherwise, they have to issue the refunds for those inapplicable reservations which is not really an ideal choice

    3 votes

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  13. No I am trying to see the number of days inbetween the date the reservation was booked, and the check-in date. This is called "booking window" or "lead time"

    7 votes

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  14. In Pipeline > Lead Modal > Client Information tab, I want to be able to type the letters to easily search for a country or language.

    1 vote

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  15. I'm having trouble scheduling the owner reports to be published on a certain day of the month. I was told that I could only have them run on the day of the month I set up the schedule, but it seems to be defaulting to the 1st of the month and that is not the right day for us to run said owner statements. Please help.

    2 votes

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  16. Sometimes we need to use iCal links instead of API connections for channels or platforms or websites that do not connect directly to Hostfully.

    However, it causes a major inconvenience that those blocks imported via iCal links prevent guests from completing their payments via Hostfully links. Therefore, we have to ask for support to remove those blocks every time a guest has that issue or we have to remove the links and wait for guests to complete their payment then add the link again.

    It's really inconvenient and time-wasting. Is there anyway we can improve this flow with iCal sync…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. 7 votes

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  18. Checkout instruction on Airbnb kept being updated as blank upon syncing.

    It's a new feature on Airbnb and Hostfully hasn't supported it yet via API (Airbnb PUT /listings.checkouttasks). Instead, Hostfully sends NULL by default, which overrides the updates on Airbnb UI.

    4 votes

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    0 comments  ·  Channels  ·  Admin →
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  19. I want to create a formula "Booking window" which is the number of days between the check in date on a reservation, and the creation date

    1 vote

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  20. Add a trigger "same day checkin" for complex condition.

    I had a guest schedule a booking on the same day as their checkin, however, it was after the time period set for my checkin instructions to be sent to them. I had to manually send my instructions to the guests since my checkin instruction email is sent 24 hours prior to their arrival.

    8 votes

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