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  1. At the moment, the system only allows capital letter if it's the first letter of the guest's name, I want to capitalize the letter in the middle of the names (for example: McKeown).

    2 votes

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  2. Since Taxes are managed by Booking.com, sometimes we don't acknowledge it until reading the article. It'd be great to have a note stating "Booking.com will not take any taxes out until you set them up with Booking.com" so It can be better informative.

    1 vote

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  3. Customer is requesting a report with a field to show booking percentage by channel and property.

    1 vote

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  4. in the situation when payment is handled by booking.com, booking.com charge 2.5 % fee in addition to their commission, this amount is not shown in Hostfully and is not deducted from the reservation amount. This amount should be shown in the reservation breakdown on Hostfully and automatically deducted from the revenue.

    6 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  5. When system sends an emails of 'new booking', it serves as no-reply email so when Owner replies to that email, it does not send to our inbox or email.

    It would be much more helpful for the owner to simply hit the reply button and write accept or decline and we can see that reply within Inbox, or at least it can be forwarded to our email in Email settings.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  6. Good morning,
    I would like to do 3 calendars in one property. As hotels do. Because I have 3 similar properties at the same building, once I have 3 different advertisements, I would like to have 1 advertisement only, but 3 calendars

    It's because The guest will stop to ask with it is the same property because they look the same. It would show less opportunities in the area and the guest would think fast to book the property.

    2 votes

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  7. It appears that at the Order details page, there’s no Notes box to leave a note where the payment comes from.
    We have a Notes box for Record a payment action, but no such box for Add manual transaction.

    Specifically, for Stay and Archived leads, there's no Record a payment button, so users have to use Add manual transaction and couldn't add any notes there.

    3 votes

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  8. Create an option to add multiple cancellation policies, e.g. flexible/standard and a discounted non-refundable, and display their restrictions and benefits.

    1 vote

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  9. We noticed that when we get inquiries, it puts a hold on the dates. It would be great if we could disable this. We sometimes have guests request random dates just to get in contact with us and it creates a block on the dates even though they aren't planning on staying.

    3 votes

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  10. As most of our managers works from their phones it's crucial that all our bookings line up precisely on the app. I got confused today and immediately assumed it's double bookings.

    we want to make it as easy as possible for the managers so they don't over stress when seeing something like the screenshots on hostfully.

    we would like to only see from Airbnb side of the app only confirmed bookings as when we see all the booking request aswell even though it was not approved you immediately start worrying about double bookings, if it is possible to only put…

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  11. 1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  12. Name formula be used to automatically pull data from the already set up property: i.e. using no. of bedrooms, location, and property type to create a property name: e.g. 4 bedroom loft in Ontairo...?

    1 vote

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  13. I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.

    5 votes

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  14. Add Zapier trigger for new booking request/inquiry. This will help with database generation

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  15. Connect with Holidu

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  16. Sometimes, when the credentials or Property code entered when connecting to VRP are wrong, there's no warning or status to indicate that.
    The only way to know is to create a test booking to see if there's any error. It's after the fact and leads to many issues to deal with.
    It'd be great if the system can test integration status and shows errors if any so we can prevent such issue.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  17. I want to send my cleaner a text when a new booking is made within a week of check in . i dont want to send my cleaner a text with every new booking because she wont be happy and will miss the important texts. lease help me do this

    1 vote

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  18. There will be an error OException during parsing request body when I input an amount with comma to Main Settings. For example: 15,999 is not a valid input for nightly base price. (it needs to be 15999). I want to be able to enter the amount with comma, or the system to add a prompt so users know not to put a comma there.

    1 vote

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  19. Ability to adjust property description for Direct booking site only such as input the information that Airbnb Superhost and VRBO Premier Host.

    It would be great to have some way to make the hostfully page have a different description. I'm sure many of your owners/hosts have this distinction of super host, etc. Would be great to be able to advertise that on our direct booking site.

    This way when people find our website either through previous guests and/or social media campaigns, they know that we are a trusted host based on our experience with Airbnb and VRBO, but they don't…

    3 votes

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  20. As a VRM, I'd like to see the Host fee from HVMI so I could know how much they take from each reservation

    6 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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