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  1. Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.

    9 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  2. At the moment, while there're addresses fields in the Client information tab, we're not able to run a report of it.

    It'd be great to have those fields in the report.

    1 vote

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  3. I would like to be able to remove the check-in restriction created by Turn Over Days setting in Main Settings for a specific date. When I go to Pricing tab and untick the check-in restriction, it can't be removed.

    3 votes

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  4. Require guests to sign rental agreement before confirming booking.

    13 votes

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  5. I want to apply short-term and long-term cleaning fee on Booking.com just like Airbnb does

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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    Would you please provide more information about this request? We do not find information about this capability in Airbnb, and would need to better understand the charging scheme you would like to apply to cleaning fees depending on the length of stay. Thanks.

  6. I want to move guest communication to Breezeway due to a new Breezeway program called "Breezeway Assist" which is a 24/7 inbox monitoring option.

    1 vote

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  7. Add a trigger "same day checkin" for complex condition.

    I had a guest schedule a booking on the same day as their checkin, however, it was after the time period set for my checkin instructions to be sent to them. I had to manually send my instructions to the guests since my checkin instruction email is sent 24 hours prior to their arrival.

    9 votes

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  8. 3 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  9. Adding photos in the check-in instruction section under properties, will not only improve the guest experience, it will also be time saving for the property manager, as he or she will have to answer less questions from the guest. Photos are also universal, so in many cases guest that don't understand English or the languages Hostfully support, can still access the property effortless. I know other PMS does have it.

    Furthermore it is easier to show the guest where to park their car or.

    1 vote

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  10. I need to export the addresses of all my guests along with their names and booking information. We need this for marketing purposes.

    2 votes

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  11. I want to view the owners to whom I have sent their owners report

    1 vote

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  12. I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.

    7 votes

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  13. 2 votes

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  14. Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.

    28 votes

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  15. I want to add a column into my financial reporting that includes PAYOUT ID from Stripe and the channels (Booking.com and Airbnb). My owners require the PAYOUT ID that appears on their bank statments so they can easil reconcile their accounts.

    1 vote

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  16. The customer suggested that the secondary email in a lead form should also receive the same communications as the primary.

    I've also had suggestions that emails from the Pre-arrival form should also receive the same emails as a primary guest.

    16 votes

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  17. 3 votes

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  18. Have the option not to receive an email when a guest completes the Pre-arrival form

    4 votes

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  19. Integrate with Plum Guide

    3 votes

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  20. As a property manager, it is really important to have a field that allows me to keep notes related to the specific discounts that were provided. They could vary in duration, could specify why the discount was given, and who it was for, or who authorized it.

    2 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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