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2125 results found

  1. Security for the Rental Agreement Signature.
    For now, anyone can access the signed rental agreement with the URL. As these documents contain confidential customer information, we would like to have the option to secure the link.

    1 vote

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  2. 1 vote

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  3. 1 vote

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  4. 2 votes

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  5. If a guest changes the number of guests after the initial booking i.e they book for 2 but want to change to 4, we cannot manually alter this in Hostfully for BDC bookings. This then causes an issue for the rest of the team as they have no visibility of number of guests. We need to be able to amend this if the numbers change

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. Please add the option to change the “Book Now” button text to “Check Price” (or allow customizable button text).

    Reason:
    I manage 24 rental properties, and many guests frequently message me asking for pricing because they are hesitant to click “Book Now.” They assume that clicking the button will immediately confirm or charge a booking, when in reality they just want to check the price first.

    Allowing hosts to change the button label to something like “Check Price” would make the booking process clearer for guests and reduce unnecessary messages about pricing.

    2 votes

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  7. Currently, if the check in or check out times in a reservation are updated within the stay details in Hostfully, those don't update the check in and check out times on devices such as locks, thermostats, etc. This functionality is essential when offering early/late check ins and check outs.

    23 votes

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    4 comments  ·  Devices  ·  Admin →
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  8. I have a pet fee with a scope "per stay" as I charge a one-time pet fee no matter how many pets guests bring.

    However, with the new Direct booking site, this fee is automatically applied to all direct bookings, even though the guest does not bring pets. It should only apply if the guest selects pets in their booking.

    Therefore, I have to change the scope to "per pet" while it's not completely correct because I don't charge a pet fee based on how many pets guests bring.

    1 vote

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  9. For Multi Unit properties, availability is calculated at the unit type level on a nightly basis, similarly to hotel inventory. This means that if there is at least 1 available unit for each individual night of the requested stay, Booking.com can consider the reservation bookable, even if the availability comes from different physical units across those nights.

    ​From the channel perspective, the stay is considered available because inventory exists for every night requested.

    Because of this setup, reservations may sometimes require manual reshuffling between units afterward in order to create continuous availability for the guest stay.

    This creates the…

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  10. I want to see the newest booking request or inquiry in my inbox.

    Please have a option to put a FLAG or high priority to message which are inquiries or booking requests on Inbox.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  11. Right now Hostfully supports setting minimum renter's age for but it applies to all properties. I'd like to have the ability to set it per property instead.

    1 vote

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  12. Now we refund the security deposit manually, but the system template is only for auto-scheduled Security Deposit transaction, so we would like to notify the manual refund transaction.
    It would be great if we can have an event "Successful Refund" in the custom trigger event list.

    1 vote

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  13. 1 vote

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  14. example:

    Hold Confirmation> system Template> with no green button on the original format

    Capture Review> system Template > with green button on the original format

    PM wants to modify the original system template format

    2 votes

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  15. Able to contact host when the dates are not available on Direct Booking Site

    7 votes

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  16. Add sauna to the list of amenities. Sync this to the sauna amenity in Airbnb and other channels.

    1 vote

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  17. For most law assignments, the best legal framework to use is the IRAC method (Issue, Rule, Application, Conclusion). It is the industry-structure for legal analysis that ensures your arguments are methodical and well-reasoned.
    The IRAC structure for assignments:
    ● I - Issue: Find the specific legal question that needs to be answered
    ● R - Rule: State the relevant legal principles, statutes, and case law.
    ● A - Application: Apply the law to the specific facts of your case or scenario.
    ● C - Conclusion: Provide a clear and supported conclusion.
    Some other effective and useful frameworks include the PEEL…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully under my email because as an "owner", he can not access everything.

    2 votes

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  19. My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully with my email to get full access.

    2 votes

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  20. We are using Hostfully API v3's referrer value to show in the pipeline where the lead request came from, among our 3 web sites. If I don't select a filter, I see all bookings from various external platforms and am only interested in measuring the funnel efficiency by origin website (Paris For Rent, Haven In, Paris Luxury Rentals). The quote/booking forms on these web sites use the referrer value and send it to Hosfully along with the request.

    If I use the "quote" filter, it only shows requests coming from Haven In and using the Hostfully widget

    If I use…

    2 votes

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