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2299 results found

  1. For Airbnb, jacuzzi is the amenity key for a hot tub, so a host who selects jacuzzi will see hot tub on the listing.

    It would be correct if Hostfully labels this amenity as“hot tub” for hosts, or only shows the 'hot tub' in the amenities settings for Airbnb.

    1 vote

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  2. In the order, it's currently displayed "Amount paid" which is referring to Guest paid amount. That number is NOT what the guest paid, as it minus the Airbnb host service fee.

    The current hostfully layout forces me to have to leave Hostfully to find the information on Airbnb.

    1 vote

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  3. Include the name or user identifier of the person who performed each action in the iCal logs. This would improve traceability and help property managers investigate calendar changes and identify the source of issues more efficiently.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  4. I manage multiple vacation rentals through Hostfully and have a commercial guest who will be booking multiple separate stays throughout the year through my direct booking website.

    I would like to assign this company a negotiated, fixed nightly rate that automatically applies to every future booking they make, without requiring me to manually adjust each reservation or have them enter a promo code each time.

    Does Hostfully support guest-specific or company-specific pricing for repeat direct bookings?

    It would really help us by allowing us to get more direct bookings by commercial companies who have workers traveling and need a place…

    2 votes

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  5. When you click outside of some windows, it deletes the work you have done.
    This happens on the pipeline when adding a lead. It also happens in a few other places like adding fees on Fees, Taxes and Policies, when adding Reviews, House Rules, Property Expectations, Price Rules, Triggers (but not templates).

    Is there a way to prevent the window from closing without saving if we accidentally click outside the window?

    1 vote

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  6. Featured properties - Right now, you have to click all the properties to be featured on the site since there is not a "see more" button if you want to feature just a few properties to make the landing page less cluttered. I've had people respond back to me that they didn't see the property they stayed at last year and I have to tell them to do a more detailed search :( There is also not a way to arrange your properties how you want. Sometimes I have new properties that I want to feature first to gain interest…

    1 vote

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  7. As we send welcome emails and templates to upcoming guests, we remind them that we provide add-on services as a luxury feature. They can add in an early check in, late check out or decide to bring their fur baby with them for a pet fee. If they want to skip lugging their baby gear with them on the trip, they can add on to reserve ours for their use. They can also add on a celebration package for special occasions or a s'mores bundle to enjoy, along with several other options. We send reminders to our guests before their…

    2 votes

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  8. Enable API support for managing booking requests and preapproving inquiries from Airbnb and Booking.com.

    Current Limitation
    Users and integration partners cannot accept or decline booking requests from Airbnb and Booking.com, or preapprove Airbnb inquiries, through the Hostfully API.

    Requested Features

    1. Accept/Decline Booking Requests: Provide API endpoints to accept or decline booking requests received from Airbnb and Booking.com.

    2. Preapprove Airbnb Inquiries: Provide an API endpoint to preapprove Airbnb inquiries directly through Hostfully.

    Expected Outcome
    Allow property managers and integration partners to manage booking requests and Airbnb inquiries programmatically, reducing manual work in the Hostfully dashboard and improving workflow automation.

    5 votes

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    0 comments  ·  API  ·  Admin →
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  9. 1 vote

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  10. Introduce a wizard to make the setup process easier and more intuitive

    1 vote

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  11. Pls look into adding Wander as an integration channel. We have a couple owners that have requested it.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  12. Provide API endpoints for scheduled messages that allow us to retrieve, delete, or modify the content and scheduled send time. Recently, I needed to cancel a scheduled "Future booking coupon" message for a guest and had to do so manually within the app.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  13. Currently, users have limited options to customize the formatting and layout of reports. We would like to request the ability to edit report formatting, similar to what is available in Excel.

    This could include adjusting column widths, changing font styles and sizes, applying cell formatting, and customizing the overall layout to make reports easier to read and better suited to users' needs.

    1 vote

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  14. Be able to opt into Guest Mode for dates that we block for owners - both to turn on the owners user access to the lock, and to set the thermostat for habitation.
    Currently, the thermostats keep defaulting to Vacation Mode when the owners are in town!

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  15. Have a Fee section as the adjustment report section in the Owner report

    1 vote

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  16. Currently, it is difficult to review and manage scheduled payment and refund actions for a reservation. Users need better visibility into upcoming automated transactions and the ability to disable scheduled actions without removing the underlying balance or refund information.

    The feature should support:

    Automatic balance collection: View scheduled payments to collect the remaining balance from the guest.

    Automatic security deposit refund: View scheduled security deposit (SD) refunds to the guest.

    For each scheduled action, users should be able to see:

    The action type, such as balance collection or security deposit refund.

    The scheduled amount.

    The scheduled execution date.

    Users should…

    4 votes

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    0 comments  ·  API  ·  Admin →
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  17. Update the information icon's description in the Owner Portal Analytics page to clarify how the owner's revenue is calculated, including how commissions, fees, and taxes affect the reported amount. The explanation should clearly distinguish the owner's revenue from the Rental Revenue metric available to property managers.

    1 vote

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  18. the app should notify me who is checking out

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  19. Import Airbnb inquiries that come with the status "not_possible" so we can have full conversation history

    1 vote

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  20. On an updated reservation, need the added nights to show not just the total but how much the additonal taxes would be instead of it being one total amount. we have to file taxes quarterly and need to make sure i am reporting these things correctly

    2 votes

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