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  1. The current booking setting is set to booking request, however, we're using VacationRentPayment (VRP) and by design they charge guests immediately when they place the requests.

    We want to turn off triggers for only reservations that use VRP, so they don't get the check in informed, So that I can encourage them to cancel if it don't like the reservation.

    We want to add a trigger condition to distinguish the payment method

    1 vote

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  2. Currently service providers are only available at mobile end. But it will help bein able to create service provider as team members: with customized access / features so that you can choose what they can see and do.

    Currently the associate role would eventually have access to all message threads, and pricing for the reservations, which is not great for a cleaner to see.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  3. Add Rental Revenue as an optional metric in the Team Performance graph

    Include a filter to exclude canceled bookings

    Display values with decimal precision instead of heavy rounding

    2 votes

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  4. specific report to track inbox messages and their flow

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. It should allow Property Manager to send quote again from Pipeline even though lead status has been changed to 'quote_sent' as sometime, guest negotiates for a better deal and we need to send quote again to the guest.

    1 vote

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  6. Option when adding a crib to not to count as a bed

    1 vote

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  7. Currently, the lead modal only displays the externalBookingId for leads originating from Airbnb, Vrbo, or Booking.com. However, when leads are created via the API, whether through an Agency API key, channel integration, or website integration, and an externalBookingId is provided, this field does not appear in the lead modal.

    Please expose the externalBookingId in the lead modal UI for all leads where this field is present, regardless of the source. This includes leads created via the API.

    2 votes

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  8. Easier for certain workflow. As of now, the only option is to use GraphQL for that.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  9. We can see for when the automated refund for security deposit it's schedule in the PMP on the view order option. But this information is not shown in the mobile app when checking the order transactions.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  10. My suggestion for Hostfully would be to put a clause in your contract with channel partners saying they are not allowed to do offer promotions above and beyond without prior approval (an expectation that they can unless we opt out is not good enough).

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  11. It will helpfull to have desktop providers version as the mobile app doesn't make sense for the way our employees manage their schedule with multiple vacation rentals all using different systems.

    5 votes

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    0 comments  ·  Service Hub  ·  Admin →
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  12. be able to offer/provide a discount in either currency terms or percentage to any given properties or property over a designated period of time without the need to have to ask guests to apply a code or manually reduce the pricing which then doesn't show it as an offer/discount.

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  13. We can view the reviews but didn't know how many in total have left a review. We need a report for it.

    1 vote

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    The system provides a review count on the Property Settings page, but not a report at this point. We're considering adding this. In the meantime, you can also check out our partner Revyoos, specializing in review management: https://www.revyoos.com/w/

  14. I use a messaging platform, I'd like to be able to import the secure link so I can build automated templates using the variable coming from the API,

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  15. Have the possibility to add the breakfast included in the Booking.com mapped rate.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  16. When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.

    1 vote

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  17. Inbox should have one inbox thread per direct booking to avoid miscommunication

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  18. Currently, we can find the links to view the listing on each published channel by going through the Calendar and clicking on the unit type. It would be practical to also be able to view them within the Properties section, in the same way it works with standalone properties, for example.

    1 vote

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    0 comments  ·  Multi-Unit  ·  Admin →
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  19. Add Arabic as Language in templates

    1 vote

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  20. That'd be helpful for testing purpose, where dataset is readily available and as realistic as possible.

    1 vote

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    0 comments  ·  API  ·  Admin →
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