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  1. It would be beneficial for service providers to view jobs categorized by type within the app. Although I manage multiple services under a single provider, the app currently displays all services together, requiring me to click on each one individually to understand its details. Additionally, organizing jobs by date could improve usability.

    For example, in the "Upcoming" section, there could be a main entry for June 28, containing subfolders for each specific service. Within these subfolders, the corresponding jobs would be listed.

    For instance, if our service provider handles guest transfers and check-ins, they would have a clear overview of…

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  2. see the failed payments in red on the pipeline.

    PM>"I often have customers that do not pay their full balance at booking. So, if there full balance is not paid their pipeline color is orange. If their first payment fails the color is still orange. Therefore, a missed failed payment for deposit/initial payment can easily be missed. And, then when contacting the guest they may decide they do not want to stay, and then they have held that property for however many days until their next payment would be due. If then they decide "well never mind, I won't use…

    2 votes

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  3. Currently, we count the reviews of OTAs on the Hostfully direct booking site, but they are not related to our direct booking site.

    It would be better if we could have an option to exclude the OTAs review on the direct booking site.

    1 vote

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  4. Ability to automatically sort templates & triggers in alphabetical order

    1 vote

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  5. Currently, triggers with multiple recipients are sent as individual individual emails. A feature to include all intended recipients in a cc: style email could help with guest registration at properties where more than one person needs to be notified.

    1 vote

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  6. being able to screen guests' ID, not only email and phone numbers, since the PM wants to know who is really staying

    1 vote

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  7. 1 vote

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  8. be able to map proeprties with channel cottage.com

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. Allow Property Managers to receive guest replies directly in WhatsApp

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  10. it would be useful by quickly being able to see if rental agreement was signed

    right now I have to have a knowledge that icon shows up there when signed, if not signed there is no quick way to know

    maybe if the icon is red and when you hover you would get info 'rental agreement not signed

    2 votes

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  11. Add "Name on Card" field to Stripe Payment Widget.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  12. In the new version of the Direct Booking Site, guests see the security deposit amount INCLUDED in the total price. This should be removed as it misleads guests from the real price of their reservation.

    2 votes

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  13. Have the ablity to set up notifications for new messages in the inbox for guests from a specific channel.

    1 vote

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  14. Currently, with the new version of the direct booking site, the price calculation of minPriceOverYear on the Hostfully Direct Booking site is now (the lowest night price + tax rate % + non-optional fees + non-optional taxes).

    But I would like to not show the non-optional fees on that minimum price, so it would be great if we could customize the min price of the booking widget to define the amount to display.

    2 votes

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  15. Currently, we send all our check-in instructions manually by using the templates to send a message based on if the property has a smartlock or doesn't and it pulls all the relevant data.

    I would like to see in a clear spot if a guest checking in that day has been sent their access instructions template or not. Firstly, we'd need a toggle on the guest modal to say 'Sent!' or 'Complete!'

    And then we know who's still needing access details (and may need to fill out their pre-arrival form).

    It would be great to then see throughout the day…

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  16. I manage multiple cleaners, and each cleaner is assigned to specific properties. Currently, when creating a trigger and selecting multiple cleaners as recipients, the notification is sent to all selected cleaners regardless of which property the booking belongs to. I want triggers to automatically send notifications only to the cleaner assigned to the property associated with the booking.

    1 vote

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  17. Description:

    For property managers using Stripe payment schedules, it would be helpful to have the option to authorize a guest’s scheduled balance due payment without immediately capturing the funds.

    Today, when the balance due date arrives, Hostfully automatically charges and captures the payment. If a guest later realizes they wanted to use a different card, needs additional time, or was unaware the payment was about to process, property managers must refund and recharge the payment, often resulting in additional processing fees and guest frustration.

    Proposed Solution:
    Add an optional payment schedule setting that allows the balance due payment to be:

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. I'd like to add order adjustments to group bookings.

    1 vote

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  19. I want to keep branded images on Airbnb while pushing clean images to Booking.com. (as booking.com rejects branded images, whilst airbnb are more lenient with this).

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  20. 1 vote

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