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1464 results found

  1. Due to difficulties accessing email all the time, PM would like to have MFA SMS function in the UK.

    1 vote

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  2. Can we make a system template that is a rental conditions reminder, so it can be sent from the pipeline? Currently, the link can be added the Pre-Arrival from reminder system template, but if the Pre-Arrival form is completed, that it is not possible to send that message from the pipeline anymore.

    1 vote

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  3. I mean the code can be used for many bookings during the time periods as long as the booking is valid. But each user/email, when making a reservation, can only use that code once.

    1 vote

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  4. Some of our guest names are in Dutch and when we translate the messages to English it also translates the names of our guests.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  5. NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted

    we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work

    2 votes

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  6. At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.

    1 vote

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  7. Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.

    This would also be useful for returning guests to not have to complete again.
    This way, we could not worry about triggers with the condition of having completed the PAF.

    1 vote

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  8. I want the auto-assigned leads can be hidden on Dashboard,

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  9. 1 vote

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    1 comment  ·  Reviews  ·  Admin →
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  10. Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    2 votes

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  11. As a manager, I´d like to receive these notifications, as the last time I imported properties from Airbnb, the main manager received the notification.

    1 vote

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  12. When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.

    However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  13. Force 100% payment for lead in confirmed status to support guests who want to pay all in advance.

    Here's why: Property Setting is 50% of payment at reservation time and balance due at 30 days before check-in date. The guest wants to pay 100% in advance for the booking checks in in 39 days. When I update the setting from 50% to 100%, the payment link still applies the previous rule. If there is an option to force 100% payment before the balance due date, that would be great.

    I notice there is an option "Force 100% at reservation" when…

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  14. Current Behavior:

    When filtering available properties based on a certain period, the calendar shows all properties that have no leads or blocks on the requested dates. However, when I choose to email the property list, fewer or no properties show up in the email. This is because the properties might have other availability restrictions such as minimum stay, turnover rules, booking lead time, and check-in or check-out restrictions.

    Request:

    I would like to request that the calendar filter take into account all property availability restriction rules. This way, the filtered list will be accurate and match the properties shown in…

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  15. Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.

    1 vote

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  16. The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.

    2 votes

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  17. is there a way for the daily report to go out at 8am instead of around midnight?

    2 votes

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  18. I need a report that tells me the guest name, order number and the amount of discount applied to that order

    1 vote

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  19. I think it would be a great feature where we can remove the pricing rule (decrease the X% when stay more than Y nights) for certain months of the year.

    Here's why: We live in a very touristy area of Costa Rica. With that being said, we do have slow times, i.e. during the months of May to September. We discount our nightly rates, but we do not give weekly or monthly discounts due to the huge savings in these months.

    If we do not offer the %'s for weekly and monthly rates, or in this case turn off the…

    1 vote

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  20. 1 vote

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