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  1. I noticed a minor bug: when I scroll to the bottom of the Pipeline, the Footer info (Help, Privacy, Feedback) covers the Guest details on the Pipeline. Can you fix the Footer so that it stays below the Pipeline? Thanks.

    1 vote

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  2. from the app, when looking at the calendar, the ability to click on any given night for a property and see at once the listed price.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  3. Currently we can limit the instant booking per property for AirBNB, VRBO and direct bookings. I'd love it if we could add this to Booking.com (BDC) to prevent last minute reservations. We have been having a lot of policy/payment issues with BDC that come in the middle of the night. I would use BDC if we could limit the last minute instant guests who have issues.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  4. I had a great conversation with Vrbo yesterday and it came to our notice that Hostfully is not current on Vrbo's amenties.

    Many of the basic amenties, such as toilet paper, blender, dishwasher, etc, etc, are not checked off. When I checked under the Property Amenties tab, those only have Airbnb's icon next to them.
    How quickly can Hostfully resolve this issue as guest will not want to book if they think basics are not supplied.

    Also, Vrbo has Bathroom specifics (does the bathroom have a tub, shower only, etc) but I cannot see this in Hostfully's Property's. All I…

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  5. To have the option of creating categories in the Marketplace. Tours / meals / transportation separately - not everything mixed.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.

    1 vote

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  7. you can send a notification to a team member even if you only block the calendar.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  8. Currently Check-in and Checkout TIMES are hard to manage within the Hostfully API and it's not possible to edit times once a booking has been placed (not a great experience for our users but I assume this is because Airbnb also locks their check-in/out times.

    Hostfully created separate arrivalLocalDateTime and departureLocalDateTime fields which could have been the solution for Hostfully users not totally dependent on Airbnb but sadly, these fields can only be accessed via the Hostfully dashboard and not the API.

    Wouldn't it be easy enough to simply add these two fields within the leads API section?

    1 vote

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    0 comments  ·  API  ·  Admin →
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  9. Many times I do a quick BLOCK on a set of dates for someone off-channel who wants to stay to no one can book it.
    Once we work out the details, I want to go from the block to a HOLD or BOOKING.
    But it won't convert. So - I have to cancel the block, and am nervous during that few mins that someone could block a date on a channel and mess up the booking!

    Simple fix would be to allow to covert a Block to hold or booking, so it never goes unavailable for someone to grab while…

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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    Thank you for the suggestion. We'll take it into consideration. Until then, we recommend that you crate directly a booking on the calendar by just setting dates and an email address, then Save. You can then come back on the booking later and add the extra information.

  10. It would be really helpful to be able to edit guest reviews before they go out to Airbnb guests.

    1 vote

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  11. Currently, when my clients view the booking calendar for their short-term rental, there is no option for them to see the owner payout per booking by hovering or clicking on the reservation. This information is crucial for my clients as they want to see what they are making on each booking/weekend, etc.

    I would like to propose adding a toggle option for the price per booking view in the Owners Dashboard Calendar. This option could be located in the "Owner" tab / settings area, similar to the existing "Show guest information to owners" checkbox. Additionally, it would be helpful if…

    1 vote

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    planned  ·  0 comments  ·  Owner Portal  ·  Admin →
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  12. It would be useful to have a "Send Now" option on Scheduled Messages for example for those guests who want their check in instructions early.

    2 votes

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  13. we need to be able to control the nightly minimum stay, or the actual price of the day without having to go through pricing software.

    we manage pricing daily and sometimes need to just make manual changes in hostfully. with it being the PMS we should be able to control everything from here

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  14. Would be great to have more variables for late checkout like extra hours, extra charges, etc... this would be used when a guest pays for a late checkout for example, when they pay for 2 extra hours, the confirmation email should provide the new check out time, and the total hours their reservation has now been extended. Thank you!

    2 votes

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  15. Need seasonal extended stay discounts that work across channels. Currently only have option for direct booking. My property is in Florida - I want to market it for extended stay during down season only. I do not want the extended stay discount during peak season. For example - I just had a guest book via airbnb for a 13,000.00 discount using the extended stay discount set up at the property level on hostfully. Airbnb allowed me to cancel with a waiver, but they said the would not allow it again. I had to turn off the extended stay discount. I…

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  16. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Ability to control security deposit by platform would be helpful for platforms like Booking.com which sets a maximum for the deposit.

    In our case, we usually charge $500 security deposit for direct bookings, VRBO, etc, but booking.com limits it to $300, which is communicated to guests at the time of the reservation. So guests are expecting to pay a $300 deposit whereas their reservation within Hostfully has a $500 deposit due and there is not a way to change it.

    1 vote

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  18. Currently when blocks are deleted, there is no record that they ever existed.

    This presents an issue if a block is removed erroneously, there is no way to recover the block, or see when the block was removed or by whom.

    Further, for active blocks, it is not possible to see who created a block, when the block was created, or if a block has been changed.

    What I'd like to see is:

    1) Blocks display what user created them and when.
    2) Blocks include a log of changes, that include the date of the change, what the change was,…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  19. An owners block should come over as a reservation instead of a block. You can even have custom messaging to confirm their stay or confirm cancelation of an owners block etc. This would make things more automated.

    1 vote

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  20. Pre arrival form should not pre-fill guest email ID. This is most likely the Airbnb ID and then guests don't enter their own non-Airbnb ID. This defeats the purpose of asking guest to enter their email for direct booking.

    3 votes

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