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  1. Right now Vrbo also allows BLT. But the requirement is different with Airbnb.
    For Vrbo: they only allow same-day booking If the booking lead time is under or equal to 12 hours: your Vrbo guests can make same-day reservations.

    => no negative value.

    While Airbnb allows negative value to allow guests to book after check-in date and same day.

    Could you help to try to separate this BLT field for each channel so we can do the negative value for each channel.

    1 vote

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  2. Add in the pipeline a status for the screening result to know if it's approved, flaged or rejected.

    It's important for PMs to have an easy way to identify the status of the screening, this way they can avoid having to enter to each reservation, go to the screening tab and looking into the status. Having the status in the pipeline will save time for them

    1 vote

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  3. 3 votes

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  4. When I send a payment link to a guest, the page currently includes links that navigate to the Hostfully Direct Booking Site. I'm using CraftedStays for my website, so I don't want guests to be redirected to the Hostfully Direct Booking Site from the payment page.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. Add "guest tag" to filter in Pipeline or Inbox. I given guests the tag "infants" both through All Customers in the pipeline and through Lead Details. When i do a search of that tag in the pipe line no guests show up

    1 vote

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  6. Feature Request: Monthly (30+ Day) Pricing Field

    We would love to see a dedicated field for 30-day/monthly pricing within the property settings.

    Currently, many 30+ day booking channels calculate the monthly rate by multiplying the nightly rate by 30. This often results in an unrealistically high monthly price that is not competitive and discourages potential guests from booking.

    Having a dedicated monthly pricing field would allow property managers to:

    Set an accurate monthly rate for mid-term stays.
    Ensure integrated booking channels display the intended 30-day price.
    Eliminate the need for manual adjustments or workarounds on each integration.
    Increase booking conversions…

    1 vote

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  7. Monthly (30+ Day) Pricing Field

    We would love to see a dedicated field for 30-day/monthly pricing within the property settings.

    Currently, many 30+ day booking channels calculate the monthly rate by multiplying the nightly rate by 30. This often results in an unrealistically high monthly price that is not competitive and discourages potential guests from booking.

    Having a dedicated monthly pricing field would allow property managers to:

    Set an accurate monthly rate for mid-term stays.
    Ensure integrated booking channels display the intended 30-day price.
    Eliminate the need for manual adjustments or workarounds on each integration.
    Increase booking conversions by showing…

    1 vote

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  8. Currently, the arrow allows for moving to another month on the widget somehow invisible on some devices. It would be great if we could make it friendly and adaptable to all devices.

    1 vote

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  9. How can i change one of the room beds to a zip link? Its currently set at King but want to give the guests the optiob to make it a twin?

    1 vote

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  10. For cohosts, create a category below "Associate" where no financial information is shown, no reservation amounts. Everything else within the Associate level remains the same.

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →
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  11. Currently, using FRACTION_EARNED booking charges across reporting periods, including one-time fees such as cleaning fees.

    It would be helpful to have an option to keep one-time fees (e.g., cleaning fees) in the first reporting period only, while continuing to prorate rent across the reservation dates.

    1 vote

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  12. Currently, scheduled trigger messages apply to all reservations or guests that meet the trigger conditions. It would be very helpful to have the option to create a scheduled trigger message for one specific guest or reservation only.

    For example, if one guest needs a reminder to upload a corrected ID, has a special request, needs custom arrival information, or is celebrating a birthday, the host could schedule that message for that individual reservation without affecting all other guests.

    Once the message is sent, the individual trigger should expire automatically.

    This would give hosts more flexibility, reduce manual follow-up, and keep…

    1 vote

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  13. Manual reservations should automatically apply the same pricing rules as direct bookings, including Early Bird, Last-Minute, Weekly (7+ nights), Monthly (28+ nights), taxes, fees, and any other configured pricing rules. This would eliminate manual calculations, reduce pricing errors, and ensure consistent pricing across all booking methods.

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →
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  14. Summary:
    Hosts using the VRBO integration are unable to maintain pet-related house rules configured directly in VRBO because Hostfully does not currently support the corresponding fields. As a result, pet settings entered in VRBO are overwritten during synchronization.

    Customer Impact:
    VRBO allows hosts to specify important pet policy details within House Rules, including:

    • Number of pets allowed
    • Pet size or weight restrictions
    • Additional pet-specific requirements or limitations

    Because these fields do not exist in Hostfully, any values configured directly within VRBO are removed or reset after the next sync from Hostfully. This forces hosts to repeatedly re-enter the information in…

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. It would be beneficial for service providers to view jobs categorized by type within the app. Although I manage multiple services under a single provider, the app currently displays all services together, requiring me to click on each one individually to understand its details. Additionally, organizing jobs by date could improve usability.

    For example, in the "Upcoming" section, there could be a main entry for June 28, containing subfolders for each specific service. Within these subfolders, the corresponding jobs would be listed.

    For instance, if our service provider handles guest transfers and check-ins, they would have a clear overview of…

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  16. see the failed payments in red on the pipeline.

    PM>"I often have customers that do not pay their full balance at booking. So, if there full balance is not paid their pipeline color is orange. If their first payment fails the color is still orange. Therefore, a missed failed payment for deposit/initial payment can easily be missed. And, then when contacting the guest they may decide they do not want to stay, and then they have held that property for however many days until their next payment would be due. If then they decide "well never mind, I won't use…

    2 votes

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  17. Currently, we count the reviews of OTAs on the Hostfully direct booking site, but they are not related to our direct booking site.

    It would be better if we could have an option to exclude the OTAs review on the direct booking site.

    1 vote

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  18. Ability to automatically sort templates & triggers in alphabetical order

    1 vote

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  19. Currently, triggers with multiple recipients are sent as individual individual emails. A feature to include all intended recipients in a cc: style email could help with guest registration at properties where more than one person needs to be notified.

    1 vote

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  20. being able to screen guests' ID, not only email and phone numbers, since the PM wants to know who is really staying

    1 vote

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