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2052 results found

  1. Currently, cancellation policy notes must be added in shared fields like descriptions or rental conditions. It would be very helpful to have a dedicated field where users can add explanatory cancellation policy text for specific channels only, especially Vrbo, without affecting content shown on Airbnb, direct booking site, or other channels.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  2. Add an option to apply the turnover rule to blocks on the calendar.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  3. As a property manager running 15+ properties, I’m increasingly using AI tools like Claude to automate operations, reporting, and owner communication. An MCP (Model Context Protocol) server would allow those AI tools to connect directly to Hostfully data — pulling live bookings, cleaning schedules, revenue figures, and owner info — without requiring custom API development.
    MCP is becoming the standard protocol for connecting AI assistants to business tools. With it, I could ask an AI assistant “which properties have checkouts this week with no cleaner assigned?” and get a live answer from Hostfully. Right now, that requires manual lookups or…

    1 vote

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    0 comments  ·  API  ·  Admin →
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  4. Currently, when a guest completes the payment checkout flow, they are required to fill in personal details (such as name, email, phone number, billing address, etc.). However, this information is not consistently reflected in the Client Information tab of the lead within the system.

    Proposed Solution
    Automatically sync and populate all relevant guest-provided fields from the checkout flow into the Client Information tab of the associated lead.

    2 votes

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  5. Ability to pull into a report just emails from inquiries lead.

    1 vote

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  6. With Multi units, see the unit name in the inbox thread details, instead of the unit type

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  7. When a PIN code fail to generate, an email is sent to the PM.

    Would be good to receive those notifications in the APP as well.

    1 vote

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  8. Add a trigger for when the rental agreement is signed. To send a messag to confirm and thank them for signing the rental agreement.

    1 vote

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  9. Be able to communicate through messages in the inbox to different threads per sub-booking in a group booking

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  10. At the moment, the option "Apply a different Long Description per channel" is only supported for Standalone and the Master unit of the master-sub properties.

    1 vote

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  11. Allow users to create promo codes that automatically apply to a rolling date range (e.g., next 3 weeks) instead of fixed dates.

    For example: a promo code that always gives 20% off for bookings with check-in dates within the next 21 days.

    This would reduce manual updates and help optimize last-minute occupancy.

    1 vote

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  12. Currently, only fees configured with a “per stay” scope are editable from the Lead Modal. Fees with other scopes (for example, per night or percentage-based configurations) are not editable, which limits flexibility when managing reservations.

    This behavior can be confusing, especially in cases where:

    A fee is not percentage-based but still cannot be edited
    Other fees (like VAT) may appear editable, creating inconsistency
    Property managers need to quickly adjust fees without adding manual workarounds

    At the moment, the only workaround is to add an adjustment or custom line item to offset the fee, which adds extra steps and reduces clarity…

    1 vote

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  13. It would be good to add pricing urgency for the MU business to offer :
    * last 2 units for this date
    * If you book more nights, there might be a discount based on LOS
    * Feature Properties in the main site that have last-minute discounts approved

    1 vote

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  14. Create tasks directly from the Inbox message - then have a task workflow page to deal with all tasks (reservations/cleaning/maintenance etc..)

    1 vote

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  15. 1 vote

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  16. In the UK, "super king" beds are an extra special feature. Can we have the ability to discern a super king bed, at the very least, on the direct booking site.

    1 vote

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  17. 1 vote

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  18. The Point Central Integration, generates the codes for the Master unit and for the 2 sub units, as well, which are 2 different properties.

    When the Master Unit is booked, the guest only received a code for one subunit, as it's the one selected in the lock of the Master unit, so the code for the other subunit is missing.

    The request is to create both codes for each subunit when the master is booked.

    In the meantime, there is a workaround shared by the PointCentral Integration Team:

    Log in to PointCentral.com
    Click on Users
    Locate and select the User…

    2 votes

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  19. With Booking.com, property managers can contact the support team to stop sending invoice agency details in Hostfully and managers are able to edit the invoice details in the Extranet. It would be great for this option to be available also for VRBO and Airbnb. Thanks

    1 vote

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  20. Being able to unselect the current property from the “Applies to” section even when accessing pricing settings from within that property.

    1 vote

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