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  1. It would be useful to get notified when a guest first uses their code to check in. This is a basic functionality that other PMSs have with their device integrations.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  2. Allow people to purchase gift certificates with a code that can be applied directly to the booking. When they buy a gift certificate, we ask a few questions: the amount, the recipient's information, and a gift certificate is emailed with a unique code that is used directly when booking. The certificate is tax-free at the time of purchase but taxable at the time of booking. You'd be surprised how many sales you lose annually with these certificates. We circumvent the payment system in other ways, but it's not useful.

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  3. When we create a task for a chalet, we see a blue bubble. It would be great if, when we hover the arrow over the bubble, a pop-up bubble appeared with the name of the person who will be performing the service, just like with reservations. When we hover the arrow over the reservation, the name appears quickly. I often need to know who is responsible for chalet maintenance, and I always have to go through a long process to find out. This would be much simpler.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  4. Import messages from Airbnb leads "at checkpoint" status

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. Booking.com now supports automatically adding a nightly additional amount for guests with pets. They do this using “value add” rates. I’d like to be able to create this pet rate, but my connection to Hostfully is preventing me from doing so. Please fix this issue so that I can seamlessly charge Booking.com guests extra for their pets.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  6. 1 vote

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  7. We want a report to show all current fees applied to a property in Property reports. Basically, if we have 200 properties, I want a report to show which fees (e.g Linen fee) is applied to each property and the fee amount.
    If running a Fee report or Financial report, it only shows the fees applied to a specific booking, while I want it to show at property level, not a booking level.

    1 vote

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  8. PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.

    3 votes

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  9. 1 vote

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  10. 1 vote

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  11. We need to have notifications sent to hosts when the guest has not signed the rental agreement. We have signature on the rental agreement as a requirement before check in details with the door code can be sent but there is no notification if it doesn't get signed. We want to eliminate the issue of a guest showing up to the property with no way to start their stay. This seems like a simple thing, if it isn't signed, there should be a warning message sent to the host 5 days prior to the stay so we can reach out…

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  12. Currently, reports list bookings under the Master unit name, but do not group or display them under the corresponding multi-unit property name. This makes it difficult to identify which reservations belong to which multi-unit property, especially when managing several units within the same complex.

    1 vote

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  13. I want to customize error message and display the price as weekly instead of per night of the booking widget.

    1 vote

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  14. To be able to use an email address that was used before, deleted and now needs to be use for another role.

    2 votes

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  15. Auto-update weblink in the main setting after white labeling

    1 vote

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  16. 1 vote

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  17. Reports in alphabetical order.

    The idea is to organize the properties alphabetically in your reports.

    1 vote

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  18. I want to automatically record incoming Airbnb guest reviews (both review content and star ratings) and log this data into an Excel spreadsheet.

    I'm using Zapier but the only available trigger option in Zapier is for bookings. There is currently no available trigger or API event in Zapier (or elsewhere) related to Airbnb guest reviews.

    1 vote

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  19. Right now, the rent total is shown in the order details. Would be useful to have a day breakdown as well.

    2 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  20. PropertyStack AI is becoming a widely used automation tool for Australian STR agencies that operate under real-estate trust-account legislation. It streamlines daily workflows, documentation, compliance checks, communication trails and operational admin that sit alongside trust-account processes.

    A direct integration with Hostfully would reduce manual double-handling, strengthen data consistency and support agencies that need high-efficiency systems while meeting strict regulatory requirements. It would also help Hostfully remain competitive in the Australian market as more operators adopt compliance-focused automation tools.

    If you’d like a shorter or more technical version for the form, I can shape that too.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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