1910 results found
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Improve Password Reset UI with Clear Requirements
I would highly recommend this be part of the pop up that you see when you attempt to reset a password. i.e. list what symbols and characters are required, the min and max length, the characters and symbols that are not required, etc. This is pretty standard stuff for a working app
1 vote -
VRBO Commissions posted in Hostfully View Order
Post VRBO Commissions on each booking View Order. You have this enabled for Booking.com, but we have to look up VRBO commissions on VRBO platform. VRBO bills commissions in batches, so this is hard to find and include on Owner Statements at the end of each month.
1 vote -
Apply Discounts & Promotions to RENT section of the inquiry
The purpose of a Property Management Software is to support dynamic pricing, flexibility, and conversion—especially for direct bookings. A major gap right now is where and when discounts can be applied.
Direct-book guests don’t always use promo codes, and many inquiries come through our website specifically so we can interact, quote strategically, and close the sale. Sometimes that means offering a custom discount based on dates, length of stay, or guest budget after the inquiry is submitted.
Currently:
Promo codes only reduce Rent (pre-tax) if the guest knows and applies them at the time of inquiry.
If a promo code…
1 vote -
1 vote
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1 vote
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Creating an onboarding form for Property Owners, for easier listing Creation
Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.
Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.
Overall goal: automate the properties onboarding process and eliminate manual work.
1 vote -
Creating an onboarding form for Property Owners, for easier listing Creation
Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.
Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.
Overall goal: automate the properties onboarding process and eliminate manual work.
1 vote -
Support Open Inventory/ itinerary for Booking.com reservations
I have regularly situations that guests are delaying their check-in or leaving earlier. In any of this cases accommodation is not carrying costs of their choices. We do not provide refunds, payments adjustments for the change of plans of our guests or flyight delays. This shall be covered by their travel insurances.
We just want to have our data in calendar correctly so our team is not confused which day to expect the guest or to do check-out procedure. We also can use accommodation those days if there is interest. For that we need to open inventory (terminology from Booking.com…
1 vote -
Merging Jacuzzi and Hot tub amenity for Airbnb
Currently, both Hot tub and Jacuzzi in Hostfully are mapped as Hot tub on Airbnb. However, the Jacuzzi is a bathtub which has jets. This is different than a hot tub. There shouldn’t be a hot tub amenity and a Jacuzzi amenity if they mean the same thing.
1 vote -
UI Improvement: Stay Details: Reason for trip
The pre-arrival form allows for more text than what is shown in the Stay Details section. Unlike the Extra Notes section, there is not the handle in the corner so that you can pull to expand and reveal all the text. Instead, I have to go back to my email and search for the copy of the complete form that was emailed to us. It would be a very simple fix to add this expander!
1 vote -
Devices: Show the thermostat current mode
Be able to see which mode (guest/vacant) is currently ON on my thermostat.
2 votes -
Send Images and Text Together to Airbnb Inbox
Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience
1 vote -
client information
We have many returning guests or extending stays. Every time we have to fill all the guest data again manually.
At the previous PMS systems we were use to just choose from the client database and it filled in all data that we had already inserted when the guest came 1st time.The system offered the list of most current guests with the starting letters that we had inserted or choice to search in guest database
1 vote -
Option to not require email when creating a lead
I still would like to raise the request to change the obligation to fill the email address.
If platforms provide their internal address - it is ok for system to take it. But even they are not releasing the real address of the guest.
every dummy email is wasting of our time to fill it and can cause some issues to release information and data somewhere that we have no control where it will end up
1 vote -
Collect and Remit Taxes for Direct Bookings
Enable Hostfully to automatically collect and remit taxes for direct bookings, similar to what some competitors (e.g. Hospitable Direct Premium) currently offer.
For direct bookings, Hostfully allows users to configure and charge taxes, but the responsibility of filing and remitting those taxes remains fully manual.
Automatic tax collection and remittance would be a major value add and a true “game changer” for direct bookings2 votes -
2 votes
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Conditional Formulas Based on Pet Fee in Reservations
I would like to set up conditional formulas that apply only to reservations where a pet fee is included.
1 vote -
Allow Booking agents, property sales managers and assosciates to see and manage templates and triggers.
Allow Booking agents, property sales managers and assosciates to see and manage templates and triggers.
1 vote -
Configurable Resolution Line Items for Trust Accounting & Reporting
DESCRIPTION
Introduce configurable resolution transaction line items that allow Airbnb (and other OTA) resolution amounts to be split into distinct, clearly defined entries for accurate reporting and trust accounting integrations. This should also apply to cancelled reservations with partial payments, where manual allocation is often required.PROBLEM
Resolution amounts and partial payments from cancelled reservations are currently recorded as single transactions. This does not allow separation between owner revenue, manager revenue, or mixed allocations, which is required for compliant trust accounting and accurate financial reporting.IMPACT
- Incorrect or incomplete mapping when integrating with trust accounting systems such as VR…1 vote -
Monthly Breakdown Within Owner Reports
Currently, users can generate owner reports for either: A single month, or
a custom date range spanning multiple monthsHowever, when generating a report for a multi-month period (for example, December–February), the data is aggregated into one combined report. There is no way to view or export the same report with a clear separation of data by month within that period. I'd like to have an option to split owner reports by month when generating a report for a multi-month period.
1 vote
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