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1793 results found

  1. We'd love to have all Stripe transaction shown on Transaction tab on Hostfully, including "Incomplete" ones to match with Stripe so we can easily track all the transactions.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  2. I want to have VUV currency support in PMP

    1 vote

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  3. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  4. When a client lead is in the system for dates that get booked by a different lead the original lead is not able to be edited at all. The system will not allow it to be saved since the dates have been booked. Regardless if lead is closed or open. this lead can not be edited / saved.
    Users should have the ability to change some information such as notes, name, change lead assignment etc and SAVE a lead regardless if the dates are reserved.
    This is a serious limitation in your platform and causing us a lot of issues…

    2 votes

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  5. Just like Airbnb has easily visible blocks when the minimum night is not available, it helps us from having to eyeball and discover or having to click every block. Info should be automatically showing up in a block that goes between bookings when we don't have the minimum night met and then when we have blocks, there should be a note in there that is visible so we don't have to manually click every single block to find out what it's for. Airbnb has this and it makes it really easy visually to know what a block is - whether…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  6. It would be helpful if the calendar automatically refreshed at some interval of time so that a PM doesn't miss new reservations or changes.

    4 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  7. For all of my messages to a guest, it would be really nice for my signature below to automatically populate. I am able to add a signature area to all of my templates, but it's not an option from the inbox. I think it looks way more professional than just a short response that comes across more like a text message.

    2 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  8. I would ideally like to be able to create a custom formula for what figure should display on owner portal.

    1 vote

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  9. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. I would like to have the option to add a flat fee for a certain number of nights, then have an add-on fee for any additional nights after that.

    We require guests to use Safely for an insurance policy when they stay, but Safely's policy is priced based on the number of nights. We have a flat rate for up to 3 nights then there's a per-night fee after that.

    3 votes

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  11. It is unnecessary and confusing. Pay today - states the total amount due and then the credit card collection section should follow. Instead - followed by "pay today" is "deposit payment and deposit due" - stating the same amount as pay today unnecessarily and confusing the guest because it states that it is a "deposit" making them think that they get this money back. PLEASE delete this "deposit" unnecessary section. Thank you!

    1 vote

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  12. It would be easier and less time consuming to be able to see the balance status from the lead modal directly instead of going to "View Order".

    2 votes

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  13. 1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  14. When clicking on the plus sign to add a new reservation, a calendar pulls up and all of the dates are black so you don't know which dates are already taken by an existing reservation. Please grey out dates that already have an existing reservation so a new reservation isn't erroneously added.

    1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  15. We love the new Calendar.

    We find it difficult to know if all reservations are paid up. We would love to see:

    1. One the stacked calendar to display something to show if the booking is not paid in full.
    2. When hovering mouse over a reservation can the flyout show the Balance Outstanding and or the Paid amount.
    3. It would be great to have a report to filter reservations that have a non-zero balance outstanding. We spoke to the Help Desk folks and they say they cant have a condition on a derived field.

    Thank you

    6 votes

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    under review  ·  1 comment  ·  Calendar  ·  Admin →
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  16. As a PM, I would like to be able to modify archived reservations and charge guests after they check out. Currently this is only available for direct bookings.

    3 votes

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  17. The way it works for us, is that we have an extra bed for a 3rd guest, with an additional set of sheets and towels. Nothing else changes. So if they stay for a few day with 3 guests instead of 2, I do not need to charge for an extra every night, but just an additional cleaning/laundry fee.
    If there would be a way to setup a fee so that it is triggered by number of guests, your fee would work. But currently it seems to be only for nightly on the main page.

    2 votes

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  18. I would like to have pricing rules settings displayed on the top of the page, instead the bottom at the moment.

    It's not visible until I scroll-down

    1 vote

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  19. Airbnb has a new Virtual Tour option where pictures are assigned to rooms and then a sort of virtual tour is available for guests. Hostfully doesn't support this function at this time. Unfortunately, one of their new very popular filters is properties with a virtual tour. This means that we are not showing up on this filter.

    7 votes

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    0 comments  ·  API  ·  Admin →
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    Hello Heather,


    It does not look like Airbnb supports this feature at the moment. Here's an extract from an article on their site: 


    "Airbnb currently doesn’t support embedding virtual tours into your listing. You’ll have to upload your virtual tour elsewhere and direct your visitors there. You can add a URL of that site in the description, which travelers can copy and paste into their browser, or a QR Code in the image gallery that they can scan."


    Do you have more information, or do you have an article or screenshot that details this feature? Please let us know.

  20. I would like to know what $ comes in prior to the reservation that I am holding per property
    by adding the variable to pull the 1st transaction on the view order page.

    1 vote

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