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2063 results found

  1. Integrate with Agoda

    10 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  2. The Acceptance of our Agreement is a legal and binding document from the guest in regards to damage liability and cancellation rules and obligations. Acceptance/esign(accepted online) is the purpose of the guest Accepting our contractual terms and conditions. Without verified proof of Acceptance the guest has no liabilities in a court of law or in regards to a Credit Card Chargeback.

    Therefore this is vital to the guest understanding of the terms and conditions and in their liability enforcement.

    2 votes

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  3. The variable [$LEAD_CHECKIN$], which provides the check-in date, only provides the date in English, even when we use a template in another language. I work in Brazil and need the dates to be displayed in our format (dd/mm/yyyy).

    We want the ability to set the Variable [$LEAD_CHECKIN$] to populate with format DD MM YYYY instead of MM DD YYYY

    1 vote

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  4. Add the ability to pin or flag specific inbox messages that require follow-up action or tasks. This would help property managers mark messages that need attention later, such as guest requests requiring action or messages needing follow-up responses.
    Benefits:
    - Better organization of inbox workflow
    - Ensures important messages don't get overlooked
    - Helps prioritize tasks and follow-ups
    - Reduces risk of missing guest requests

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. be able connect owner bank account into property setting
    Beside the request to Allow access for multiple owners per property, I also want to be able to connect owner bank account (even more than one if you allow multiple owners for 1 property) and slit the payment for them

    1 vote

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  6. Wanted to have 0 review guest templates but the sign 'You need at least one Guest Review Template' appears when trying to delete the only one.

    2 votes

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  7. I am using Waivo insurance and have the standard fee for first 10nights, but after that it goes to a nightly rate. Is there a way to set up a fee to charge charge the guest the full amount of the Waivo fee when they are staying longer than the 10 days?

    24 votes

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  8. 2 votes

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  9. Airbnb order breakdown should shows the base rent, discount and rent amount after the discount. Currently it does not show the discount apply which is confusing.

    2 votes

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  10. When a PM rebooks a guest, they want to be able to add a condition that if they are a repeat guest, the guest doesn't get the generic 'looking forward to meeting you' welcome email, but instead a different, more personal email which says something like 'looking forward to seeing you again'. So add a condition if the guest is a repeat guest.

    49 votes

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  11. The implementation of triggers for custom fields, including Truvi's guest risk score

    6 votes

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  12. Either add Booking.com photo tags to the Hostfully interface, or update the integration so tags don't get removed when Hostfully syncs the listing with Booking.com.

    Right now, tags I add to my listing photos in Booking.com get removed once Hostfully syncs the listing.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  13. Add DAC7-aligned income/activity export functionality to support users managing EU properties who need to meet local tax transparency reporting regulations.

    Problem / User Need
    Property managers operating within the UK/EU are required to report rental income under DAC7 regulations.
    While platforms like Airbnb and Stripe handle their own reporting as platform operators, PMs must still gather accurate financial data for submissions.

    At the moment, Hostfully does not offer a reporting export tailored for DAC7 needs, making the process more manual and time-consuming for users.

    Who This Benefits
    ✅ UK/EU property managers
    ✅ PMs earning income through multiple booking…

    3 votes

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  14. When a property manager blocks check out on a specific date in the calendar, the booking widget displays that date as grey.

    However, the date is not actually unavailable. Guests can still stay that night as part of a longer reservation. The only restriction is that they cannot check out on that date.

    This creates confusion for guests because the widget visually suggests the date cannot be booked at all, even though it is still available within a multi night stay.

    2 votes

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  15. It would be very helpful to have the ability to create a vendor lock code that remains unassigned to any property by default. This code could then be temporarily assigned to a specific property when the vendor has an appointment and removed once the visit is completed.
    Some vendors visit multiple properties frequently. Currently, the workflow requires assigning them to a property in order to save the code, which makes it difficult to keep a reusable vendor code ready for future visits.
    Allow the creation of a vendor lock code that is not tied to any property initially.
    The code…

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  16. 2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  17. 2 votes

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  18. Please add the option to change the “Book Now” button text to “Check Price” (or allow customizable button text).

    Reason:
    I manage 24 rental properties, and many guests frequently message me asking for pricing because they are hesitant to click “Book Now.” They assume that clicking the button will immediately confirm or charge a booking, when in reality they just want to check the price first.

    Allowing hosts to change the button label to something like “Check Price” would make the booking process clearer for guests and reduce unnecessary messages about pricing.

    2 votes

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  19. Currently, if the check in or check out times in a reservation are updated within the stay details in Hostfully, those don't update the check in and check out times on devices such as locks, thermostats, etc. This functionality is essential when offering early/late check ins and check outs.

    23 votes

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    4 comments  ·  Devices  ·  Admin →
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  20. example:

    Hold Confirmation> system Template> with no green button on the original format

    Capture Review> system Template > with green button on the original format

    PM wants to modify the original system template format

    2 votes

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