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1875 results found

  1. The calendar on the direct booking site doesn't allow you to select dates, view pricing or click on dates to make a booking and just seems to be for display only.

    This functionality (like the calendar widget), would greatly improve user journey.

    4 votes

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  2. Ical works in UTC (Z at the end), so the TZ of the customer does not matter.

    Google calendar's UTC time is what we take into consideration for ical.

    9 PM in Mexico is already past midnight in UTC, so it takes the next day.

    is it possible to consider the property timezone for this?

    2 votes

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  3. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    13 votes

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  4. Currently, property owners can view listing content in the Owner Portal, but they cannot update photos or edit the property descriptions. Since many owners want to keep their listings updated without depending on the property manager for small adjustments, adding these permissions would greatly improve workflow efficiency.

    2 votes

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  5. I'd love to have the ability to recall email that went out in error.

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  6. The way pet fees are currently set up needs to change. Having “Pets” listed as an optional add-on before payment is misleading. It comes across as if the fee is a donation rather than a requirement, which gives guests the impression they can simply choose not to add it.

    This is not how a required fee should function. The system should prompt guests to indicate upfront whether they are bringing pets when selecting guest count. If they are, the pet fee should automatically apply as part of the booking.

    4 votes

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  7. 1/ Current Behavior:
    When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.

    2/ Feedback / Suggested Improvement:
    It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.

    3/ Rationale:
    Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…

    5 votes

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  8. Right now, we can edit the Minimun stay for a specific date range in the calendar. Would be usefull to add the Maximun stay as well.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  9. With the new Promo Codes endpoint, we now have the capability to retrieve/manage promo codes. However, we are currently unable to apply a promo code when generating a quote or lead.

    The PM requires the functionality to pass a promo code when retrieving a quote, in order to accurately display the price breakdown to the customer and initiate the checkout process.

    4 votes

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    planned  ·  0 comments  ·  API  ·  Admin →
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  10. Currently, Hostfully only supports adjustments tied to owners and properties. However, many agencies also need to track and reconcile agency-wide expenses that are not connected to a specific property or owner.

    Examples include:

    Hostfully subscription fees

    Inventory purchases used across multiple properties

    Invoices paid directly by the agency (e.g., software, utilities, maintenance contracts)

    Having a way to enter, categorize, and report these agency-level adjustments would provide a more complete financial picture for monthly reconciliation.

    3 votes

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  11. Making an exportable calendar link that simply adds the 1 day (departure day) to the data, so that it could be imported to google, so that the cleaners know when people are checking in, how long they are staying to leave appropriate supplies, etc.

    1 vote

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    1 comment  ·  Service Hub  ·  Admin →
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  12. As an international booking platform, we believe it is essential to provide the option to customise the date and time format. This would allow hosts in various countries to adopt the widely-used European system of a 24-hour clock and day-month-year format.

    Implementing this feature would enhance clarity and professionalism in the automated messages sent to guests, ensuring the information aligns with their regional expectations and reducing potential misunderstandings.

    Thanks!

    18 votes

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  13. Allow to create the grandparent sub, for master sub with sub units without the need to link them to iCal

    2 votes

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  14. When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
    This makes the reports and analytics tool unreliable.

    22 votes

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  15. Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.

    There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:

    Greatly improve efficiency in finding past communications
    Save time when retrieving important details
    Provide a smoother workflow for property managers
    Benefit not only our company but also other users who face…

    3 votes

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    1 comment  ·  Inbox  ·  Admin →
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  16. Add Support for Authentication Providers

    Please add authentication providers such as Google and Apple and Facebook so we are out of the password business......

    2 votes

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    Thank you Alex. So we are working on adding authentication providers and we'll start with Google first (sometime this month). It's hard to keep track of many features in the same ticket, so let's user this ticket for the Goggle authentication and feel free to open other tickets for the other improvements you suggested.

  17. Most properties prefer me to block dates for them, so we as property managers in the main (or principal) user, should be able to block dates and pick the option of owner block so we get the same purple color as when they block.

    2 votes

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    1 comment  ·  Calendar  ·  Admin →
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  18. Add the ability to order the fields in the form and edit the xisting ones.

    2 votes

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  19. support direct filter of unpaid leads ONLY. create a formula not "guest balance" that brings ONLY those leads that own money

    2 votes

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  20. partial payments just for a specific booking and not to change the entire property settings

    3 votes

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