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1871 results found

  1. be abe to export owners blocks with a report

    5 votes

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  2. Add a configuration option allowing PMs to choose whether the Security Deposit should always be collected 100% at booking, regardless of the % due at reservation.

    Example:
    If a PM sets “50% due at reservation” and “Security Deposit at booking,” the system should allow collecting 50% of the booking total plus 100% of the Security Deposit in the same initial charge.

    2 votes

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  3. Notification when owners edit existing booking dates.

    We get notified when an owner makes a booking through our emails. We do not get notified if the owner changes the booking date. For example, if they add on an extra night, we won't know unless we check the calendar every day.

    6 votes

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  4. be able to use the same account for different profiles under the PMP

    3 votes

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  5. The possibility of adding beds to the rooms that are not bedrooms or living rooms. That way, when you choose to set an Office room type, you can add a Sofa bed, for example.

    4 votes

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  6. be able to add the variable to bring under the booking report the information from the guest (state/province/address) from which country they are booking

    Nowadays guest info don't bring this data

    3 votes

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  7. I wanted to explain why the ability to schedule messages after booking confirmation is so important for VRBO reservations.

    Because VRBO requires the PMS to act as the merchant of record, all payments are processed through our Stripe account. Stripe’s processing fees are non-refundable, so once a guest’s payment is captured, those fees can’t be returned — unless the property manager absorbs the cost.

    To handle this fairly, my solution is to delay the payment until the guest understands this policy. My plan is:

    When a guest books, they immediately receive a confirmation message explaining the processing-fee policy.

    Their final…

    2 votes

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  8. Be able to set dinamic cancellation policies accepted by Airbnb

    2 votes

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  9. Possibility to assign owner to multi-units

    18 votes

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    planned  ·  3 comments  ·  Multi-Unit  ·  Admin →
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  10. Automatic service provider notifications when guests extend their stay, so they know the service date has changed.

    5 votes

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  11. 4 votes

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  12. I'd like to be able to send messages to guests at a specific time on a specific day of the week

    4 votes

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  13. Allow to reset rental agreement from Lead modal

    4 votes

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  14. Property Managers need a way to cancel a booking and release the dates, but keep the original guest financially responsible until the dates are rebooked.

    If the dates are successfully rebooked, the system should allow applying a penalty and refunding the balance directly from the cancelled order.
    If the dates are not rebooked, the original guest remains responsible for the full booking amount.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.

    5 votes

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  16. For Example, Bob Smith is bringing 3 children and an infant. I would like to set a trigger to send him a message 4 days before he checks in to see if he needs a highchair.
    This message is just for Bob, not everyone who books a particular house, or channel, etc.

    If there is a way to do this please provide instructions. According to Flash there is not a way to do this already.

    Profile image for Flash the Sloth⚡
    Flash the Sloth⚡
    • AI Agent

    You can't set a trigger for one specific booking, but you can create…

    4 votes

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  17. it would be very helpful because owners that live on site or who have stays for friends and family without charging them still need to pay for cleaning that is required by for the next check-in. Without a custom fee that can be automatically added, I have to go back and manually review the calendar for all of those owner blocks and manually add owner adjustments every time this happens.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  18. For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.

    2 votes

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    2 comments  ·  Other  ·  Admin →
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  19. 2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  20. a field for property location to add to the report.

    create a variable to bring location data to a report

    4 votes

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