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1920 results found

  1. Import messages from Airbnb leads "at checkpoint" status

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  2. log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL

    4 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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  3. 2 votes

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  4. 1/ Current Behavior:
    When clicking on a listing on the Hostfully Direct Booking Site, whether from the search results or the Featured Properties list, the listing opens in a new browser tab.

    2/ Feedback / Suggested Improvement:
    It may be more efficient and user-friendly to have the listing open in the same tab, allowing users to view a property and easily return to the search results or Featured Properties list without needing to manage multiple tabs.

    3/ Rationale:
    Opening listings in the same tab may improve the user experience for guests who prefer a more seamless browsing flow. It avoids…

    6 votes

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  5. To be able to use an email address that was used before, deleted and now needs to be use for another role.

    2 votes

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  6. Right now, the rent total is shown in the order details. Would be useful to have a day breakdown as well.

    2 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  7. Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.

    There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:

    Greatly improve efficiency in finding past communications
    Save time when retrieving important details
    Provide a smoother workflow for property managers
    Benefit not only our company but also other users who face…

    4 votes

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    1 comment  ·  Inbox  ·  Admin →
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  8. For blocked dates on calendar, it would be tremendously more useful to shows notes on tooltip instead of "blocked by agency".

    2 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  9. Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.

    4 votes

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  10. I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.

    6 votes

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  11. be able to use the same account for different profiles under the PMP

    4 votes

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  12. We would like the ability to set a flat monthly rate for properties, rather than relying solely on nightly rates. This would allow guests to book accommodations on a monthly basis at a fixed price (e.g., $2,100/month), which is especially useful for mid- to long-term stays.

    5 votes

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  13. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    14 votes

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  14. At the moment, travelstaytion reservations show as the same as direct bookings in the central calendar. I would like to be shown different so we can distinguish them also there.

    10 votes

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    received  ·  3 comments  ·  Calendar  ·  Admin →
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  15. In the previous version (V2), it was really easy to see which photos were mapped to each room in the Where you'll sleep section. Everything was laid out clearly, and I could tell at a glance which photos were assigned or missing room tags.

    With V3, it's a lot more time-consuming. I have to click "Edit" on every single photo just to check if it’s linked to a room or not. This gets very tedious, especially when there are a lot of photos. It also makes it harder to troubleshoot or manage the listings efficiently.

    It would be great to…

    5 votes

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  16. Property Managers need a way to cancel a booking and release the dates, but keep the original guest financially responsible until the dates are rebooked.

    If the dates are successfully rebooked, the system should allow applying a penalty and refunding the balance directly from the cancelled order.
    If the dates are not rebooked, the original guest remains responsible for the full booking amount.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. Ical works in UTC (Z at the end), so the TZ of the customer does not matter.

    Google calendar's UTC time is what we take into consideration for ical.

    9 PM in Mexico is already past midnight in UTC, so it takes the next day.

    is it possible to consider the property timezone for this?

    2 votes

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  18. Currently, property owners can view listing content in the Owner Portal, but they cannot update photos or edit the property descriptions. Since many owners want to keep their listings updated without depending on the property manager for small adjustments, adding these permissions would greatly improve workflow efficiency.

    2 votes

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  19. I'd love to have the ability to recall email that went out in error.

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  20. I want to have the ability to create Group bookings in Hostfully as they are in Booking.com

    2 votes

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