1995 results found
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Send Images and Text Together to Airbnb Inbox
Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience
2 votes -
Option to not require email when creating a lead
I still would like to raise the request to change the obligation to fill the email address.
If platforms provide their internal address - it is ok for system to take it. But even they are not releasing the real address of the guest.
every dummy email is wasting of our time to fill it and can cause some issues to release information and data somewhere that we have no control where it will end up
2 votes -
Calendar Usability & Mobile Efficiency: "Expand All" Button and Mobile "Rebook" Feature
To significantly improve calendar and mobile functionality, we request two key updates: 1) Implement an "Expand All Properties" button on the main calendar to instantly display all unit bookings, eliminating the need for tedious manual expansion and allowing hosts to quickly view inventory across the entire portfolio. 2) Integrate the "Rebook/Extend Stay" feature into the mobile app, allowing hosts to rapidly create an extension booking for current guests from any location, enhancing efficiency and improving responsiveness to guest requests.
2 votes -
Collect and Remit Taxes for Direct Bookings
Enable Hostfully to automatically collect and remit taxes for direct bookings, similar to what some competitors (e.g. Hospitable Direct Premium) currently offer.
For direct bookings, Hostfully allows users to configure and charge taxes, but the responsibility of filing and remitting those taxes remains fully manual.
Automatic tax collection and remittance would be a major value add and a true “game changer” for direct bookings2 votes -
Add Travelstaytion to the list of channels in Trigger creation flow
no emails go out when bookings are made via travelstaytion and the option is not under trigger channels selection
8 votes -
2 votes
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templates & triggers
Allow editing/personalization for scheduled messages.
3 votes -
Allow Booking agents, property sales managers and assosciates to see and manage templates and triggers.
Allow Booking agents, property sales managers and assosciates to see and manage templates and triggers.
2 votes -
Do not limit an email to only one guest or owner
be able to use the same account for different profiles under the PMP
5 votes -
Enable Keyword Search in Inbox
Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.
There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:
Greatly improve efficiency in finding past communications
Save time when retrieving important details
Provide a smoother workflow for property managers
Benefit not only our company but also other users who face…5 votes -
Authentication improvements
Add Support for Authentication Providers
Please add authentication providers such as Google and Apple and Facebook so we are out of the password business......
3 votesHi everyone!
Updating the status back to "under review" as we had some changes on our roadmap and have two projects to be done before we can jump to SSO with Google.
We will update the idea card once we have a better understanding of the timeline.
Thanks a lot for your patience.
Best, Kathi
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Add “Send Rental Agreement” Option in Pipeline
There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.
3 votes -
1 vote
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group booking should not allow guests to book both master and sub units at the same time
We have Booking.com group booking where guests can book both master and sub units and it exceed our max guest ability. It should not allow guests to book both master and sub units at the same time when it comes to group booking
1 vote -
1 vote
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Discount & Promotion Analytics in Hostfully Dashboard
The Hostfully analytics dashboard currently provides strong metrics such as:
Rental revenue
Nights booked
Average Daily Rate (ADR)
Occupancy rate
RevPAR
However, there is no visibility into discounts applied across bookings. This makes it difficult to measure the financial impact of promotions, manual discounts, or promo codes.
Problem
At the moment, there is no reporting that shows:
Total discounts applied
Promo code usage value
Revenue lost to discounts
Gross potential revenue vs discounted revenue
Without this data, it is difficult to evaluate whether discounts are driving incremental bookings or simply reducing revenue unnecessarily.
Requested Analytics
Add discount reporting within the…
1 vote -
Ability to Set Age Restrictions for Bookings Across All Channels
I’d like to request the ability within our PMS to set an age restriction for our properties—for example, to only accept guests who are 21 years of age or older—and automatically prevent bookings from anyone under 21.
Could this feature be developed to work across all connected channels (not just Vrbo), so that age restrictions are enforced automatically at booking?
6 votes -
Archive Photos without deleting them
I would love the option to archive photos without permanently deleting them, with the ability to unarchive them and make them live again. This feature would retain the captions and be especially helpful for managing seasonal photos.
19 votes -
Ability to make calendar on Direct Booking site clickable
The calendar on the direct booking site doesn't allow you to select dates, view pricing or click on dates to make a booking and just seems to be for display only.
This functionality (like the calendar widget), would greatly improve user journey.
5 votes -
1 vote
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