2063 results found
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16 votes
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Image upload crop tool should default to full image selection
Previously, when uploading images, the crop tool would automatically select the full image, allowing users to simply click “continue.” Now, the tool defaults to a square crop, forcing users to manually adjust or cancel and re-upload.
This adds unnecessary friction, especially for users who consistently want to keep the original image format.
Request: Set the default crop selection to the full image (as before), or provide an option to keep original dimensions without manual adjustment.
1 vote -
Custom Chat Widget Support
Allow agencies using the white label to add their own custom chat widget alongside Hostfully’s existing support widget.
This will Provide the ability to embed a third-party/custom chat widget within the white label app interface. Ideally:
The agency’s custom chat widget would appear on the left-hand side
Hostfully’s support widget would remain available on the right-hand sideThis would allow property owners to:
Contact the agency directly for business strategy, operational questions, or account-related support
Continue contacting Hostfully directly for platform-specific technical supportImproving communication between agencies and property owners
1 vote -
seasonal cancelation
Airbnb just announced seasonal cancellation is available with their platform. I need a flexible cancellation policy during low season and a strict cancellation policy for my peak seasons. If a guest cancels a peak season booking, I am forced to discount to fill the space. This results in a lower revenue booking or gaps in my calendar during peak seasons.
During slower seasons, I am ok with flexible cancellation policies to help fill my calendar.
1 vote -
Seasonal discounts
Support on seasonal discount for high and low season. It would be helpful if we can select date range for discounts to apply it on different season.
For example, pricelabs which I am using now and they want my prices up over $320 a night high season and $154 in low season... we book in Costa Rica 6 months in advance for trips... people book ahead. so right now my monthly rate is showing $9000 when my competition is $6000... but if I put a discount of 30 percent on that now... anything I have in low season is going…
1 vote -
Change the language for the pre-arrival form
I want to be able to change the language for the pre-arrival form
2 votes -
Local Taxes - Kids rates different to Adults rates
Regarding local taxes - We can currently set local tax rates for Adults but not for Kids. In Hostfully, taxes can be set to apply per guest or per guest per night, but there isn’t a way to set a different tax rate for children vs adults.
The booking flow asks for adults, kids, and infants because it needs to capture the full guest count for the reservation. Therefore the info is in the system.
This is not reflected in local tax rates and needs to be. Can this be adjusted? So we can add a different tax amount for…
1 vote -
Ability to add more sub reports to owner report
Owner report can only have 2 sub reports, one is Booking/Financial/Revenue report and one is owner adjustments. When you run the report and choose the date range, both sub reports will run data of bookings within this time frame. Any data outside the date range can't be generated.
However, we want to add more sub reports (e.g Year to Date financial report) there to generate the information OUTSIDE of the date range selected.
Im summary, we want to select multiple date ranges for each sub report and show all those sub ones in 1 owner report only.
13 votes -
Turnover rule for blocks
Add an option to apply the turnover rule to blocks on the calendar.
1 vote -
Native MCP (Model Context Protocol) Server for Hostfully
As a property manager running 15+ properties, I’m increasingly using AI tools like Claude to automate operations, reporting, and owner communication. An MCP (Model Context Protocol) server would allow those AI tools to connect directly to Hostfully data — pulling live bookings, cleaning schedules, revenue figures, and owner info — without requiring custom API development.
MCP is becoming the standard protocol for connecting AI assistants to business tools. With it, I could ask an AI assistant “which properties have checkouts this week with no cleaner assigned?” and get a live answer from Hostfully. Right now, that requires manual lookups or…3 votes -
Tax Exemption for Fee's Tax for DBS
- Channel: Direct Booking Site
- When I add 1 custom fee included tax for the fee. Ex: Dog fee = 100 - Tax 10% I want to have a option to add the tax exemption for this tax.
7 votes -
Ability to pull into a report just emails from inquiries lead.
Ability to pull into a report just emails from inquiries lead.
1 vote -
Multi Unit - see the unit name in inbox thread details
With Multi units, see the unit name in the inbox thread details, instead of the unit type
1 vote -
Be able to connect to more than one PriceLabs acount
I would like to connect one property to one PriceLabs account, and other property to a different PriceLabs account.
2 votes -
Add Devices error messages in the APP
When a PIN code fail to generate, an email is sent to the PM.
Would be good to receive those notifications in the APP as well.
1 vote -
confirmation message for signed rental agreement
Add a trigger for when the rental agreement is signed. To send a messag to confirm and thank them for signing the rental agreement.
1 vote -
Ability to communicate through different threads in the inbox with sub-bookings in a group booking
Be able to communicate through messages in the inbox to different threads per sub-booking in a group booking
1 vote -
Support option "Apply a different Long Description per channel" for sub-units
At the moment, the option "Apply a different Long Description per channel" is only supported for Standalone and the Master unit of the master-sub properties.
1 vote -
Able to automatic re-create the promo code
Allow users to create promo codes that automatically apply to a rolling date range (e.g., next 3 weeks) instead of fixed dates.
For example: a promo code that always gives 20% off for bookings with check-in dates within the next 21 days.
This would reduce manual updates and help optimize last-minute occupancy.
1 vote -
Allow to create the grandparent sub, for master sub with sub units
Allow to create the grandparent sub, for master sub with sub units without the need to link them to iCal
3 votes
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