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  1. When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
    This makes the reports and analytics tool unreliable.

    24 votes

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  2. Allow editing/personalization for scheduled messages.

    2 votes

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  3. 5 votes

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  4. Option to download booking in PDF version and we can select multiple bookings to download at the same time.

    1 vote

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  5. Sometimes we need to re-arrange the Booking.com reservations in Hostfully calendar but the booking breakdown is changed based on new property while it remains unchanged in BDC. This causes discrepancy, confusion and incorrect report. So it's better if the breakdown can be freeze when we changing the property or modify a booking as we don't want to change the quote for existing booking.

    1 vote

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  6. There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.

    2 votes

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  7. Have the ability to delete a message that was sent by mistake

    3 votes

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    1 comment  ·  Inbox  ·  Admin →
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  8. Add a permission or visibility control that allows block notes to be marked as private/internal only, so they are hidden from owners.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  9. Right now, we can edit the Minimun stay for a specific date range in the calendar. Would be usefull to add the Maximun stay as well.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  10. Can Hostfully to move Crafted Stays into the channel section so that we could have a rate multiplier for our direct booking platform?

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  11. 1 vote

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  12. It would be very helpful if the tooltip included a direct link to the help article explaining how booking lead time works for Airbnb, or a brief note clarifying Airbnb-specific behavior.

    1 vote

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  13. Allow Hostfully to match existing customers instead of always creating new ones when using "Link" by Stripe.

    1 vote

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  14. add a field for a promo code when creating a manual reservation—essentially, an option to apply a promo code even when booking manually.

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  15. Currently, Hostfully only supports adjustments tied to owners and properties. However, many agencies also need to track and reconcile agency-wide expenses that are not connected to a specific property or owner.

    Examples include:

    Hostfully subscription fees

    Inventory purchases used across multiple properties

    Invoices paid directly by the agency (e.g., software, utilities, maintenance contracts)

    Having a way to enter, categorize, and report these agency-level adjustments would provide a more complete financial picture for monthly reconciliation.

    3 votes

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  16. Making an exportable calendar link that simply adds the 1 day (departure day) to the data, so that it could be imported to google, so that the cleaners know when people are checking in, how long they are staying to leave appropriate supplies, etc.

    1 vote

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    1 comment  ·  Service Hub  ·  Admin →
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  17. As an international booking platform, we believe it is essential to provide the option to customise the date and time format. This would allow hosts in various countries to adopt the widely-used European system of a 24-hour clock and day-month-year format.

    Implementing this feature would enhance clarity and professionalism in the automated messages sent to guests, ensuring the information aligns with their regional expectations and reducing potential misunderstandings.

    Thanks!

    18 votes

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  18. Possibility to assign owner to multi-units

    20 votes

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    planned  ·  3 comments  ·  Multi-Unit  ·  Admin →
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  19. I would find very useful a "Today" tab in Hostfully Dashboard to only see the current day check-ins and check-outs

    3 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  20. In Scheduled Messages, the message name field actually refers to Triggers. Please help update the name accordingly to prevent confusion.

    2 votes

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