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Property Management Platform

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  1. Can you PLEASE set up an integration with Rental Guardian? They provide great insurance for short-term rental hosts and guests. They will also provide insurance for properties in Canada now too. Everything you currently have is for US only (I have called them). As a Canadian Host, I would really like to have a seamless way to have extra coverage for my direct bookings.

    https://www.rentalguardian.com/api-solution/

    5 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  2. Both the Alternative Rental Dates and the Alternative Options templates have the same variable [$LEADAVAILABLEPROPERTY_LIST$] which means that the information shared will be the same. It would be helpful to have a variable that includes the alternative dates for the property that the guest has inquired about, instead of these two template that are almost identical.

    It would also be helpful if the Alternative Rental Dates template could be selected from the pipeline, like the Alternative Options template.

    5 votes

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  3. Currently I can't import property description from Airbnb to Hostfully due to unsupported locale "es". Hostfully map descriptions based on the languages Hostfully supports, but ‘supporting’ limits to the language, whereas Airbnb works with full locales like es_ES. In the meantime, I have to manually add description to Hostfully.

    5 votes

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  4. Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..
    It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site

    5 votes

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  5. It looks like we had an Airbnb message that may have errored because the word "google" was in the message and it was not yet a confirmed reservation. The error message would be more helpful if it describes what the problem is.

    5 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  6. Possibility to send the rental agreement for direct bookings. Now we have to edit the path to send the agreement. Should have an easier way to do so.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  7. When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.

    At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.

    For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…

    5 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  8. There's no "Delete this template" option for system templates so it is not possible delete a language template.

    5 votes

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  9. As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.

    5 votes

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  10. Be able to set discounts for weekdays, not just weekends

    5 votes

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  11. I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?

    5 votes

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  12. The font color and size of the Owner Report is too small and light, making it difficult to read, also no color to differentiate booking's source.

    If we're able to edit the font/color of the report, it would be much more helpful.

    5 votes

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  13. At the moment, the Notes section is pushed to Airbnb, Hostfully, Vrbo and Marriott.

    We have different notes for each channel, especially the Notes for direct booking site, we want different version for direct site only.

    We'd love to have a feature to only push Notes section to some selective channels.

    5 votes

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  14. 5 votes

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  15. We have a minimum age of 25, so if the lead guest age is not displayed, or their date of birth is not shown, then we have no way to check whether they are over 25 years old. We have 2 guests checking in today that we have had to speak with and one we had to cancel as she was only 19 (even though she ticked the box to say she was over 25). This would be very helpful as a quick glance to see how old the lead guest is and to see if they are eligible or…

    5 votes

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  16. To have an "are you sure" tab before an integration can be turned off. It should not be so easy as to click it when scrolling through the integrations on my phone.

    5 votes

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    1 comment  ·  Integrations  ·  Admin →
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  17. I can edit the Taxes field, but I can't edit the "Cleaning fee taxes" field. It would be useful to have cleaning fee taxes editable for custom quote too, like taxes field

    5 votes

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  18. 5 votes

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  19. Add number of bedrooms as a search field on the direct booking website

    5 votes

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  20. As a PM, I would like to export Pre-arrival form data via reports. However, extra guests do not show up in Logistics Report.

    5 votes

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