1789 results found
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Billing process
When customers update billing information, it would be great if there is an amount that shows them how much they are going to be billed.
4 votes -
Add "Short Description" as an available field in Custom Templates.
Add "Short Description" as an available field to be used in Custom Templates.
The only available property name in the Custom Templates field dropdown is the "Public Name" which is the listing description header. This is often too long or provides marketing language to attract prospects.
4 votes -
4 votes
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Improved reporting to share with Concierge Service
Jane from Papagayo Luxury rentals would like a way to share a calendar report with her Concierge staff. The report would include the following:
- Name of primary contact who is making reservation
- Availability and blocks on calendars for given properties
- Number of guests coming
- This report should not include any financial information4 votes -
Add “Booking Value” as a field in Reports & Analytics
Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.
3 votes -
Do not limit an email to only one guest or owner
be able to use the same account for different profiles under the PMP
3 votes -
Guest state variable
be able to add the variable to bring under the booking report the information from the guest (state/province/address) from which country they are booking
Nowadays guest info don't bring this data
3 votes -
Allow Rate Multiplier to Apply to All Fees
Currently, the rate multiplier only applies to the nightly rent. I’d like the option for the multiplier to apply to all fees (such as cleaning, service, or management fees) to offset Airbnb's host service fee.
3 votes -
Separate line for custom data on the Pre-arrival form report
Separate line for custom data on the Pre-arrival form report
3 votes -
Support more variables and formulas in templates
In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.
E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]
But currently, the template variables only support some basic order details.
3 votes -
Cancellations with penalties when dates are not rebooked
Property Managers need a way to cancel a booking and release the dates, but keep the original guest financially responsible until the dates are rebooked.
If the dates are successfully rebooked, the system should allow applying a penalty and refunding the balance directly from the cancelled order.
If the dates are not rebooked, the original guest remains responsible for the full booking amount.3 votes -
Allow to have custom fees over blocks
it would be very helpful because owners that live on site or who have stays for friends and family without charging them still need to pay for cleaning that is required by for the next check-in. Without a custom fee that can be automatically added, I have to go back and manually review the calendar for all of those owner blocks and manually add owner adjustments every time this happens.
3 votes -
Support more date formats for widgets
Currently our widgets' date format is YYYY/MM/DD, it can have more options for date formats such as MM/DD/YYYY or DD/MM/YYYY
3 votes -
Apply the Promo Code when creating a quote/lead via API
With the new Promo Codes endpoint, we now have the capability to retrieve/manage promo codes. However, we are currently unable to apply a promo code when generating a quote or lead.
The PM requires the functionality to pass a promo code when retrieving a quote, in order to accurately display the price breakdown to the customer and initiate the checkout process.
3 votes -
Ability to log and report Agency-level adjustments
Currently, Hostfully only supports adjustments tied to owners and properties. However, many agencies also need to track and reconcile agency-wide expenses that are not connected to a specific property or owner.
Examples include:
Hostfully subscription fees
Inventory purchases used across multiple properties
Invoices paid directly by the agency (e.g., software, utilities, maintenance contracts)
Having a way to enter, categorize, and report these agency-level adjustments would provide a more complete financial picture for monthly reconciliation.
3 votes -
Tapo integration
Adding Tapo devices to the platform would be great! They have a range of reliable and affordable devices that we use in our homes.
3 votes -
Be able to add Tags from review tab to export info in reports, not only from the guest page
Would be great to see the tags in the view on reviews here, if you want to tell dev team for feature requests.
if you have automated rating of guests set up, and guest is unhappy, we can add the tag so that we see in the review screen and cancel the auatomed rating and request for them to review us. The goals is we don't offer unhappy guests more reminders to review US and hopeully not get a negative review.
3 votes -
Adding "Or" setting for Triggers - Complex conditions
Adding "or" setting to Triggers - Complex conditions
3 votes -
Add beds to different room types
The possibility of adding beds to the rooms that are not bedrooms or living rooms. That way, when you choose to set an Office room type, you can add a Sofa bed, for example.
3 votes -
adding a link so you can upload an image in the booking report
we send these images in the statement as evidence of each reservation to the owners
The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.
3 votes
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