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2030 results found

  1. That'd allow smooth workflow without going back to UI

    4 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  2. This feature would be incredibly useful for our team because it makes it sound more inviting for the owner. It creates a nice Welcome gesture instead of Please Sign In.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  3. 4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  4. A software feature allowing users to adjust the tone of AI-suggested responses in a messaging inbox would enable users to modify the style and formality of automated replies to better suit the context of their communication. This feature could offer a range of tone options, such as formal, friendly, concise, or casual, which users can select from a dropdown menu or adjust via sliders. Once a tone is selected, the AI instantly rephrases the suggested response to match the desired tone, allowing for real-time preview and customization. This tool enhances communication by ensuring that AI-generated messages align with the user’s…

    4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  5. 4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  6. I don't want any triggers to fire when I manually add bookings to the system, because sometimes I need to edit the pricing, reservation before the triggers go out. I want to have a button so I can check to temporarily stop all triggers from firing for specific guests.

    4 votes

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  7. Following this document https://help.hostfully.com/en/articles/5412369-hostfully-unified-inbox#h_8c9770375c

    The event New message in inbox is working for action sending email only.

    As a host, I want this event works for channel message as well.

    It helps to cover the scenario:
    When the guest sent me a message, I want to be able to trigger to fire a automatically acknowledge message to guest. (Ex: I have received your message and will get back soon etc) when you received their message.

    => It helps to save the responding time in my account. (Airbnb has reviewed the host responding time)

    4 votes

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  8. Once I click on sending the owner invite, it disappears and the invite can't be resent. If owners can't find the invite email, they can't log in to Owner Portal. It'd be great to add a tooltip icon saying that the invite can be sent only once. Once the invite link disappears, I want to show the reset password link under that section so I know what to do to regain access for owners and don't need to reach out to support to ask.

    4 votes

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  9. NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted

    we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work

    4 votes

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  10. Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.

    This would also be useful for returning guests to not have to complete again.
    This way, we could not worry about triggers with the condition of having completed the PAF.

    4 votes

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  11. 4 votes

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  12. Have the option to toggle ON/OFF Property Address on the Rental Agreement.

    4 votes

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  13. I tried adding a new user to my company's account today and it sent an email to all of my users

    4 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  14. A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
    It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  15. It would be awesome to type a phone number into the "Search" bar and have it pull up the corresponding reservation, if it is in the system. We will have guests contact us by phone and it can be surprisingly challenging to figure out who they are/where they are staying.

    4 votes

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  16. Hello, is there a "variable" for the next check-in date? I am looking to put this in a message for my inspector/handyman, in stating the checkout of the current stay and including when the next check-in is, in case there is something to be fixed, he knows how much time he has to fix it.

    4 votes

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  17. We have a booking page, generated by HF, on our website, currently the flow is
    - Guest enter the date > click on "see all properties"
    - Then the properties that match with the search date will be able to shown.
    - Guest can pick a suitable option from here to book with you.

    Is there a way to skip' the display of the first page and have visitors land directly on the second one without having to click the 'see all properties' button first?

    4 votes

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  18. i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds

    4 votes

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  19. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes

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  20. We currently use the generalized setting where any booking for two days gets 20% off and any booking for 3 days or more gets 30% off. Is there anty way we can get hostfully to create a setting for us to discount the multinight stays during weekdays only and avoid giving adiscount for Friday, and Saturdays?

    This setting is a multinight discount, for any day. We do not want a multinight discount for anyday, we would like a multinight discount for certain days such as Mon, Tues, wed, ad Thursday

    4 votes

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