2347 results found
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Have ability to create different cleaning fee for different channels
I have different cleaning fees for Vrbo/Booking.com channels, I would like to able to set different fees for different channels
5 votes -
Filter Inbox by payment status
I want a filter messages in the inbox by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.
5 votes -
Make the signature box darker on the Rental Conditions.
The digital signature box is almost impossible to see. Could it be made a bit darker to make it more obvious where to sign?
5 votes -
Making links mobile friendly for Booking.com guests
We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.
5 votesHello Lee-Ann, would you please provide a screenshot of the problem, so we can see it in context? Thank you.
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Past due payments
Show payments from guests that are past due on the dashboard instead of having to look them up.
5 votes -
5 votes
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Show Pet counts in Owner/Cleaner calendars
It would be great to show the pet count in the owner portal along with the cleaners calendar when you click on the reservation.
5 votes -
Show the guest service fee charged by the channels into Hostfully
I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.
5 votes -
Be able to download new analytics data
I am currently working on the mortgage and needed to pass the data that is simply understandable and visual, so for I use a screenshots.
5 votes -
Be able to add pages to the DBS
Be able to add pages to the DBS like about pages Contact pages etc
5 votes -
Add a promo code when sending a quote
Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).
5 votes -
Reporting on number of Inquiries and Confirmed bookings
Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.5 votes -
Improve appearance/functionality of inbox
Please summarize each guest's message in a list similar to Airbnb's message inbox so it's easy to see multiple guests' message summaries. (rather than display just the last guest's message).
5 votes -
5 votes
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Don't require guest sign rental agreement again if they have done that for split payment.
A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.
So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.
5 votes -
Populate [$TRANSACTION_AMOUNT$] &[$TRANSACTION_ID$] when templates are sent from Inbox
At the moment, [$TRANSACTIONAMOUNT$] and [$TRANSACTIONID$] only work in the system template "Transaction paid in full" automatically sent by the system. If I resend this template from Inbox or use these variables in custom templates, they won't populate.
5 votes -
5 votes
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Show the payment processing fee and Hostfully processing fee on the order
We'd love to have a feature to show the payment processing fee and Hostfully processing fee on the order directly so we can easily subtract both fees when refunding the guests
5 votes -
Ability to customize the calendar view
Be able to be customize how many days we see on the calendar > instead of seeing more than one month, be able to see only two weeks, for example.
5 votes -
Show and filter website source of booking widget in Dashboard/Pipeline page
My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.
At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.
5 votes
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