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Property Management Platform

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2032 results found

  1. Allow a trigger for template message to be sent when pre-approval has expired (currently doing this through hospitable)

    5 votes

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  2. I'd like to be able to modify the Booking Confirmation web page (not message), in order to be able to add Google Tag Manager tracking to it, and pass booking details into the tracking code:

    Property Name
    Transaction ID
    Total Price
    Taxes
    Number of nights booked

    Thanks!

    5 votes

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  3. Although the custom report system is capable of grouping variables in one column, the user interface for customization isn’t yet advanced enough to handle it.

    5 votes

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  4. A guest should be able to pay more than the minimum payment required at registration

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  5. Allow users to include the $ amount collected to the rental agreement, as it is sometimes necessary during legal disputes, to show that amount.
    Renaming the rental agreement to "occupancy agreement" would also be a more acurate name, since renter laws such as rent control don't apply to Short Term Rentals.

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  6. We need a better designed Daily Report and it needs to include Ongoing stays. Airbnb has this feature and it's such a nice "at a glance" for my entire team to view and get their bearings for the day. This should be on our dashboard -not hidden under Reports.

    5 votes

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  7. Allow us to give guests the option of selecting a deposit OR a more affordable non-refundable damage waiver.

    5 votes

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  8. I think it would be so awesome to have all the information regarding a guest available on a single printable page. The view order page is most helpful, but it could use a few additional pieces of information. It would better if it included the guests contact information as well as the day of the week for arrival and departure. Currently it shows the dates, but it would be so much easier for me if it showed the dates and days of the week. For example where it currently reads" From December, 19, 2020 to December 26, 2020 (7 nights),…

    5 votes

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  9. 4 votes

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  10. We would like to have the option to do bi-weekly triggers for the recycle and cleanings for midterm rentals.

    4 votes

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  11. Add the ability to pin or flag specific inbox messages that require follow-up action or tasks. This would help property managers mark messages that need attention later, such as guest requests requiring action or messages needing follow-up responses.
    Benefits:
    - Better organization of inbox workflow
    - Ensures important messages don't get overlooked
    - Helps prioritize tasks and follow-ups
    - Reduces risk of missing guest requests

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  12. We need to have notifications sent to hosts when the guest has not signed the rental agreement. We have signature on the rental agreement as a requirement before check in details with the door code can be sent but there is no notification if it doesn't get signed. We want to eliminate the issue of a guest showing up to the property with no way to start their stay. This seems like a simple thing, if it isn't signed, there should be a warning message sent to the host 5 days prior to the stay so we can reach out…

    4 votes

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    1 comment  ·  Inbox  ·  Admin →
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  13. I want to have the option to add access to owners portal with calendar-only access

    4 votes

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  14. In Scheduled Messages, the message name field actually refers to Triggers. Please help update the name accordingly to prevent confusion.

    4 votes

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  15. Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.

    4 votes

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  16. In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.

    E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]

    But currently, the template variables only support some basic order details.

    4 votes

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  17. Property Managers need a way to cancel a booking and release the dates, but keep the original guest financially responsible until the dates are rebooked.

    If the dates are successfully rebooked, the system should allow applying a penalty and refunding the balance directly from the cancelled order.
    If the dates are not rebooked, the original guest remains responsible for the full booking amount.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. Currently our widgets' date format is YYYY/MM/DD, it can have more options for date formats such as MM/DD/YYYY or DD/MM/YYYY

    4 votes

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  19. The possibility of adding beds to the rooms that are not bedrooms or living rooms. That way, when you choose to set an Office room type, you can add a Sofa bed, for example.

    4 votes

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  20. we send these images in the statement as evidence of each reservation to the owners

    The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.

    4 votes

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