1665 results found
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Option when adding a crib to not to count as a bed
Option when adding a crib to not to count as a bed
1 vote -
Expose balance field via /orders endpoint
Easier for certain workflow. As of now, the only option is to use GraphQL for that.
1 vote -
See the scheduled automated refund for the security deposit in the guest order when using the mobile app
We can see for when the automated refund for security deposit it's schedule in the PMP on the view order option. But this information is not shown in the mobile app when checking the order transactions.
1 vote -
Require Channel Partners to Get Approval Before Offering Extra Promotions
My suggestion for Hostfully would be to put a clause in your contract with channel partners saying they are not allowed to do offer promotions above and beyond without prior approval (an expectation that they can unless we opt out is not good enough).
1 vote -
Discount to properties without the need for a code
be able to offer/provide a discount in either currency terms or percentage to any given properties or property over a designated period of time without the need to have to ask guests to apply a code or manually reduce the pricing which then doesn't show it as an offer/discount.
1 vote -
Track how many guests left a review
We can view the reviews but didn't know how many in total have left a review. We need a report for it.
1 voteThe system provides a review count on the Property Settings page, but not a report at this point. We're considering adding this. In the meantime, you can also check out our partner Revyoos, specializing in review management: https://www.revyoos.com/w/
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Be able to add "Breakfast included" in Booking.com rate.
Have the possibility to add the breakfast included in the Booking.com mapped rate.
1 vote -
Be able to change the error message in DBS when a guest tries to book
When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.
1 vote -
One inbox per direct booking
Inbox should have one inbox thread per direct booking to avoid miscommunication
1 vote -
Show the tab where the property's links to each channel are displayed at the property level of the Multi-unit.
Currently, we can find the links to view the listing on each published channel by going through the Calendar and clicking on the unit type. It would be practical to also be able to view them within the Properties section, in the same way it works with standalone properties, for example.
1 vote -
Arabic as Language in templates
Add Arabic as Language in templates
1 vote -
Support copy Production data over to Sandbox
That'd be helpful for testing purpose, where dataset is readily available and as realistic as possible.
1 vote -
Improve Booking flow of Vrbo reservation
At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.
This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.
1 vote -
Triggers run for inactive properties
Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.
1 vote -
Improved Post-Connection Flow for Channels/Integrations
As a property manager, once I successfully connect to a channel or integration in Hostfully, I’m redirected to a general page listing all available channels and integrations. From there, I have to manually click “Settings” or “Manage this Channel” to reach the property activation page.
It would be a much smoother experience if Hostfully could automatically redirect me to the property activation page right after the connection is completed. This would reduce the number of clicks and help ensure I don’t forget to activate properties, saving time and avoiding missed setup steps.
1 vote -
Enhanced Report - Support Booking.com Rate Plan Name
For Booking.com reservations, support showing rate plan name in Enhanced Report / Booking Report.
That'd be crucial for operational process
1 vote -
Default color for the Booking Widget and have it apply to all properties.
There should be a way to define a default color for the Booking Widget and apply it to all properties. Instead of having to define it one property at a time.
1 vote -
Allow to add photos to job details in calendar to send to cleaner/handy person
When you click on a job on the calendar, you can only add a note for the job.
I want to have the option to include the attachment to add the photos of the issue, so I have the details of the job needs to be done.
1 vote -
1 vote
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Owners should be able to contact support
Owner should have the ability to contact support in case they need.
1 vote
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