2274 results found
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Add a per-booking basis for owner adjustments.
As a host, I offer a Welcome pack to my guests that is paid by the owner. I would like to be able to automate this adjustment in a per-booking basis instead of weekly or monthly.
2 votes -
Customise email templates and triggers to be sent depending on season booked
The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.
2 votes -
Search available properties in multiple locations
It would be great if you could search for available properties in multiple towns/cities instead of being limited to just one location. If you open the calendar and go to location, having the ability to just check off the locations you want to search for would be incredibly beneficial. Let me know if there's already a way to do this!
2 votes -
Ability to arrange fields in Description tab to push to channels like Vrbo
I’ve noticed that on VRBO, non-essential sections like Notes and Neighbourhood are showing at the very top of property descriptions. This pushes down the main details and makes the listing look misaligned.
I understand your setup is designed around Airbnb, but VRBO works differently.
I had to include the neighbourhood description in other fields to ensure the important information appears at the top.
We want the ability to arrange fields in Description tab to push to Vrbo channel
2 votes -
Improve Balance Due Dates for Last-Minute Bookings
If a booking is created after the configured balance due date, the system should automatically set the balance due date to the booking date (or the nearest future date before check-in). This change would make payment due dates clearer, reduce confusion, and improve the booking and payment experience for both property managers and guests.
2 votes -
Ability to set multiple deposit and balance rules by season
Currently, Hostfully only allows one global payment rule per property (deposit % at booking and balance collection date).
Allow deposit % and balance collection rules to be set by season or by date range, similar to how pricing and minimum stays can be adjusted on the calendar.
2 votes -
Ability to remove the failed message
Ability to remove the failed message
2 votes -
Ability to set custom booking window (e.g., 60 days)
A user would like to set the booking window to exactly 60 days, but the current dropdown only allows preset options (1, 3, 6 months, etc.)
Request: To allow custom booking windows (exact number of days) in addition to the preset options. This will give property managers more flexibility in controlling booking availability according to their operational needs
2 votes -
order statement split by dates
This will help customers accounting people that ask for an itemized report, majority of pms like FIDELIO, ROOMMASTER AND ETC. THE BIG PLAYERS ON THE MARKET can do this, it will help me sell it also to another company or hotel. I can see it on the view and it break it down rent daily, but i can not add it on the receipt. I loved the simple way like this but those big company specially some federal government accounting still on old school, i tried telling them its there simply devide the total rent by how many nights, i…
2 votes -
Owner Adjustment toggle for paid by agency
There are essentially 2 cases / types of owner adjustments:
Case 1 – This case applies when the agency pays for a service.
Current owner adjustment Records a cost incurred by the Agency and does the following
Deducts Owners payout
Increases Agency payout
Case 2 – This case applies when the agency pays an invoice or service from the owners Trust account with the owner’s permission or as a request
Agency pays for a service, like landscaping/weed control, from the Owners Trust Account
Deducts from Owners payout to keep the Trust account balanced
Agency payout is not affected as we…
2 votes -
Allow the Property Sales Manager to view order details
Allow the Property Sales Manager to view order details.
2 votes -
Add “Referral Source” as a Required Field for Direct Booking Inquiries
Description:
Add an option in the Hostfully Direct Booking Site settings to create a required custom field asking “Who referred you to our rental?” during the initial inquiry or booking request process. This would ensure property managers can track referral sources without relying on optional fields or follow-up messages.Why This Matters:
• Helps property managers identify successful referral channels.
• Supports referral programs and marketing ROI tracking.
• Improves lead quality by gathering valuable info at the first point of contact.Suggested Implementation:
• Allow admins to create a custom “Referral Source” field.
• Option to mark the field…2 votes -
Allow Google Analytics Tracking on Direct Booking Site Without White Label Requirement
It would be nice if it wouldn't be necessary to white label the Direct Booking Site, in order to track conversions on your Direct Booking Site (Google Analytics)
2 votes -
Be notified if you don't response to a lead the initial time.
Airbnb sends reminders if you don’t respond to an inquiry within 24 hours. With Hostfully, there’s no way to mark messages as unread, so if the owner views a lead first, I sometimes miss the opportunity to follow up.
2 votes -
Arrivals should stay in the arrival tab of the app the whole day
In the app, the arrivals of the day disappear at 3pm on time, even when the guest is planned to arrive later and that the real arrival time is adjusted in the booking « stay details » section.
The arrivals of the day should remain in the "arrival" tab during the whole day, and perhaps have the possibility to tick a box when the guest is checked-in.2 votes -
Increase character limits on departure items in guidebook
For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.
2 votes -
Improve Clarity of Vrbo New Listing Discount Eligibility Status
When the checkboxes related to new listing discounts for Vrbo are disabled (i.e., not clickable), this indicates that the eligibility period for the discount has ended. However, this is not immediately obvious to users, as the checkbox label may still suggest the discount is available, causing confusion.
2 votes -
Make booking widget show all pricing details when clicking on "Show details"
On Booking widget, the pricing section doesn’t appear to move when clicking on "Show details", and it wasn’t immediately obvious that they needed to scroll all the way down to see the rest of the information.
See the screen recording here: https://share.birdie.so/i/D7JTP92D
Kindly help improve it2 votes -
Ability to Download All Created Message Templates
I would like to request a new feature that allows users to download all the message templates we have created, similar to how we can download reports. This functionality would greatly improve efficiency by enabling easy access, backup, and sharing of all templates in one place.
2 votes -
bring back pricing periods so the system can store the dates
We're aware that we can bulk update pricing in Calendar, however, we want to store the dates for Pricing periods so we can apply the pricing without checking the dates for seasonal rules again
2 votes
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